Project Management Manager

DAVID HEILHECKER

405-***-**** ***********@*****.***

SUMMARY OF QUALIFICATIONS:

Eight years’ experience government contracting: multiple management positions with increased responsibilities.

Eight years’ experience proposals: bidding, time and inventory tracking, contract and performance tracking, and strategic sourcing.

Twenty years’ experience electronics: government projects – training, testing, analyzing, trouble shoot, repair, redesign, fabrication, build to print, mil-standard soldering, generate technical manuals, ISO 9000 standards; drilling and gaming.

Four years’ experience in Project Management: increasing efficiency, productivity, process improvements, and revenue, team building, strategic planning vendor relationship management, resource coordination, contract negotiations, and procurement and purchasing with an eye for detail and a disciplined approach to execution, and driving projects through to completion based on milestones and communication.

Proficient with various PC’s including Microsoft Office Suite

Proficient - specialized equipment: Pace solder station, signal generator, vector voltmeter, multi-meter (fluke), protocol analyzer, network analyzer, DC power supply, O-scope, digital frequency counter, calipers, micrometers

RELEVANT EXPERIENCE:

2017-Present

Regional Support Manager/Project Management, Table Trac, Inc, Oklahoma City,

Oklahoma

Tasked with standing up of the Oklahoma City satellite office

Develop and implement Standard Operating Procedures

Hiring and training of team members

Develop positive relationships and maintain communication with customers while working on Table Trac products, including follow-up after work is completed as required

Maintain knowledge of current components, jurisdictional requirements, and compliance

Lead various jobs and installations (Player Tracking System/Servers)

Perform initial quality inspection of delivered Table Trac products to customer

Project Manager for install, set-up, maintain and reconfigure of Table Trac products

Perform final inspection to ensure proper operation after Table Trac product installation

Perform troubleshooting to the assembly level up to the server input (cables, switches, controllers, routers, etc.), troubleshooting remotely through approved server connections with appropriate approvals

Complete and submit required daily documentation both written and electronic

Keep stakeholders informed of all on-going issues

Order replacement parts and supplies as needed

Marketing as needed

2007-17

Certified Field Service Technician II, Scientific Games (FKA WMS), Oklahoma City, Oklahoma

Build a positive relationship and maintain communication with the customer while performing work on WMS products, including follow-up after work is completed as required

Maintain knowledge of current components and jurisdictional requirements

Lead various jobs and installations with minimal supervision

Perform initial quality inspection of delivered WMS products to customer

Install, set-up, maintain and reconfigure WMS products

Perform final inspection to ensure proper operation after WMS product installation

Perform troubleshooting to the assembly level (printer, bill validator, cables, etc.), up to the server input (cables, switches, controllers, routers, etc.)

Complete and submit required daily documentation both written and electronic, including, but not limited to, Field Service Reports, Time Sheets and Expense Reports

Keep managers informed of all on-going issues

Order replacement parts and supplies as needed

2006-07

Technician II (Team Lead), Schlumberger, Oklahoma City, Oklahoma

Testing/analyzing/trouble shooting components and assembly problems, propose solutions and write correct procedures as required

Assemble and disassemble electronic tools

Provide training, advice and assistance to other employees

Perform bench, thermal and shock testing as per maintenance schedule

Observe safe working practices and report hazards immediately

Direct work of other technicians

Assume responsibilities for field test equipment requirements and maintenance scheduling

2003-06

Production/Project Manager, A&J Industries (CLOSED), Oklahoma City, Oklahoma

Work coordination, training

Track time standards

Bid proposals – time and labor estimates

Testing/analyzing/troubleshooting

Build to print, Redesign

Mil-standard soldering, ISO 9000 standards, wrote technical procedure manuals

1998-03

Production/Project Manager, TVR Communications (CLOSED), Oklahoma City, Oklahoma

Managed crew of 17, work coordination, training and assign employees with daily tasks

Track time standards

Bid proposals – time and labor estimates

Testing/analyzing/trouble shooting,

Build to Print, Redesign, assisted FAA AOS Engineers

Prototype testing and design

Mil-standard Soldering, ISO 9000 standards, wrote technical procedure manuals

1998-01

Production Technician II (Lead), Computer System Designers, Oklahoma City, Oklahoma: FAA MMAC

Managed crew of 5, work coordination, training, and time sheets

Track time standards

Order parts and create process sheets

Track Inventory

Testing/analyzing/troubleshooting

Assembly and disassembly

Engineering Technician II (Lead), Computer System Designers, Oklahoma City, Oklahoma: FAA MMAC

Managed crew of 2, work coordination, training, and time sheets

Track time standards

Order parts and create process sheets

Track Inventory

Testing/analyzing/troubleshooting

Assembly and disassembly

Mil-standard Soldering, ISO 9000 paperwork

EDUCATION:

DeVry University

Technical Management with Project Management Specialization

Graduated October 2021

Rose State College, Midwest City, OK

Transfer Degree

CERTIFICATES/ADDITIONAL TRAINING:

Project Management Professional certification training

Pace Certified: Thru-Hole Soldering, Surface Mount Soldering, Multi-layer and Flexible Circuits, Advanced Surface Mount Soldering

New Employee Safety Training (NEST)

Light Vehicle Training

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