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Customer Service Technician

Location:
Charlotte, NC
Posted:
March 10, 2024

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Resume:

Dinesha Everett

Charlotte, NC *****

ad38kn@r.postjobfree.com

704-***-****

Dedicated professional with over 10 years of experience in customer service, and over 5 years in maintenance positions. Built a reputation of being an excellent team player and demonstrating leadership skills. Seeking employment with a company in which I can utilize my skills to grow professionally and personally.

Authorized to work in the US for any employer

Work Experience

Service Technician

InterSolutions, LLC - Charlotte, NC

January 2023 to June 2023

• Responded to maintenance requests for properties in the Charlotte and Concord areas

• Turned apartments by checking lighting fixtures, carpets, and appliances

• Drove around facilities to collect trash and keep grounds clean DOT Driver

Haverty's Furniture - Charlotte, NC

March 2022 to July 2022

• Performed routes assigned at the beginning of each shift

• Delivered furniture to customers' homes

• Assisted customers in assembling furniture

Water Technician

RestoPro's Restoration - Charlotte, NC

May 2021 to April 2022

• Performed water, fire, and mold restoration at commercial and residential sites

• Assessed and documented damage

• Set dehumidifiers and fans for the drying process Driver/Laborer

Charlotte Van and Storage - Charlotte, NC

November 2020 to February 2021

• Packages items to be moved safely

• Organized and categized items in boxes before being moved

• Drove truck to deliver items to designated areas Route Driver

Asap Transit - Charlotte, NC

May 2020 to November 2020

• Loaded and unloaded packages to be delivered

• Adhere to all traffic laws

• Followed assigned route to deliver items to residential and commercial sites Technician

Servpro Industries, LLC - Wilmington, NC

February 2020 to April 2020

• Responded to emergency calls for fire, water, mold, and bio restoration needs

• Cleaned up crime screens using anti-bacterial chemicals

• Packed, stored, and labeled furniture to avoid damage during the cleaning process Produce Associate

Publix - Wilmington, NC

March 2018 to January 2019

• Took inventory and ordered products as necessary

• Unloaded inventory from trucks

• Documented expirations dates and discarded items that were no longer in date Customer Service Excellence

ALDI - Wilmington, NC

July 2016 to March 2018

• Preformed cashiers duties such as receiving payments by card and cash, issuing change and refunds as necessary

• Unloaded merchandise using electrical and regular pallet jacks

• Displayed merchandise in designated areas to be sold Restoration Technician

PAUL DAVIS RESTORATION & REMODELING - Wilmington, NC April 2017 to January 2018

• Cleaned and restored furniture after being damaged

• Took photos and documentation of damaged items for insurance claims

• Removed dry wall and any damaged interior structures Customer Service Represenative- Assistant Manager

Family Dollar - Charlotte, NC

March 2013 to July 2015

• Begun positon in Wilmington and later trasferred to Charlotte Location

• Answered customers' questions regarding merchandise and store policies

• Signed off on inventory orders

• Ensured safe and registers were accurate at the end of each shift

• Stocked items as necessary

Education

High school diploma

Lakeside High School - Wilmington, NC

August 2000 to May 2003



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