Kimberly N. Millán Suárez

New York, NY 787-***-**** ad38hp@r.postjobfree.com LinkedIn

EDUCATION

New York University (NYU) Grad-May’24

Master of Arts: Travel and Tourism Management Manhattan, NY

WORK EXPERIENCE

Marketing & Communication Intern New York, NY

Harlem One Stop 2024

• Create and manage content for the website (www.exploreharlemnyc.com) and social media channels.

• Create and implement marketing strategies for social media accounts to increase brand visibility, website traffic, and subscribers.

• Increase customer engagement and conversation, especially on Instagram accounts.

• Assist with e-newsletter promoting tourism in Harlem and brand product offers.

• Participate in travel market events and webinars as assigned

Membership Assistant New York, NY

New York Athletic Club 2023-Present

• Responsible for acting as an ambassador to member needs and inquiries.

• Incorporate organization feedback and address conflict with solutions

• Process new member and member renewal payments while managing the member files to ensure completeness.

• Provide information through periodic newsletters and emails.

Event and Catering Management Intern New York, NY

New York Athletic Club 2023-Present

•Ensure that all event specifications are properly executed

•Provide excellent member and guest service by focusing on the little details as well as the big ones

•Supported the Sales Team through event execution phases

•Anticipated situations and provided solutions to sudden inconveniences

•Assisted sales management with event deadlines

Author & Editor New York, NY

Outlaws From Heaven 2022

Fictional novel dedicated to helping the young LBTQ+ community deal with the following topics:

• Coming out: explores the process of individuals coming to terms with and revealing their sexual orientation or gender identity.

• Acceptance & Understanding: depicts the challenges and triumphs of LGBTQ+ individuals seeking acceptance from family, friends, & society.

• Family and Friends Dynamic: explores the impact of LGBTQ+ identities on family and friends’ relationships and dynamics.

Digital Marketing Plan Creator New York, NY

Discover Puerto Rico (DMO) - NYU 2022-2023

The marketing plan conducts an in-depth analysis of Discover Puerto Rico's digital marketing strategies. By doing so, I've identified opportunities for improvement and provided recommendations to enhance Discover Puerto Rico's digital marketing efforts.

EXTRACURRICULAR ACTIVITIES

Tutor Volunteer America Reads*America Counts Provide a strong mentoring and tutoring experience for elementary school

Orientation Leader New York University Coordination of events & preparation for new students 2023 Student Volunteer

2040 Now Ambassadors Take Climate Action - Advocacy and Sustainability NYU 2023

Volunteer 45th Annual NYU International Hospitality Industry Investment Conference NYU 2023

Jonathan M. Tisch Scholarship Year ‘23-’24 Artistic excellence, demonstrated ability, professional promise - Merit

SPS Grant Year ‘22-‘23 Year ‘23-’24 Academic Merit

SKILLS & CERTIFICATIONS

Skills: Leadership, Customer service, content marketing, communication, content development, event coordination, team-oriented, adaptable

Certifications: Destination Management Certification, Google Analytics for Beginners

Language: Spanish (native), English (skilled), French (conversational and reading knowledge)

Computer: MS Office Applications, OnQ Programs, Zotero (Data Analysis)

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