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Customer Service Administrative Assistant

Location:
Carol Stream, IL
Posted:
March 09, 2024

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Resume:

Hello,

I am an independent individual and a very adaptable worker with an

impeccable attendance record who will use my expertise in business to produce high quality detail oriented work. I possess particular precision in the areas of computer operation, problem solving, creativity, organizational techniques, astute observation, as well as managerial and interpersonal skills. These abilities permit me to prioritize tasks and projects to produce highly efficient and positive results. Included with a proven work history that I work well with others as well as unaided, I have a varied experience record with knowledge in many diverse areas. I have managerial experience

- and a record of superior customer service. My personality offers a strong sense of self-motivation, ethics, and dedication to responsibilities with a temperate demeanor to manage all situations with composure and class. I am currently seeking a position that will allow me a full time career that utilizes both my computer knowledge and people skills. I became a ‘personal assistant’ for a retired neighbor. I did his grocery shopping, purchased and installed electronics, blu-ray player and computer printer, accompanied him to doctor appointments and procedures, picked up prescriptions, made inquiry and service related phone calls to utility and management companies, shipped packages, shelved groceries, picked up and placed vehicle stickers, and worked on financial situations to optimize savings. I also recovered a large sum of overpayment from a hospital in numerous bills.

Thank you for taking time to look at my qualifications. I would like the opportunity to show you how I can be of service and become a helpful member of your company.

Summary of Experience:

10 Key Data Entry Lister, Order Processor, Cell Phone Programmer, Administrative Assistant, Call Center Operator, Office Manager, Loan Processor, Front Desk & Multi-line Phone Reception, Customer Service Representative, Buyer, Shift Manager, Assistant Sales Manager, Production Manager, Technical Advisor, Quality Control Assurance, Inventory Control, A/R, Purchasing Agent, Expediting Agent, Shipping & Receiving Manager, Stocker, Manual Assembly, Retail Sales, Children’s Nanny. Thank you for your time,

Linda Barrett

ad38g4@r.postjobfree.com

Letters of recommendation available upon

Linda Barrett

630-***-****

785 Medford Drive

Carol Stream, IL. 60188

ad38g4@r.postjobfree.com

August 2021 - Current Viking Supply Net (fire suppression systems) Stocklister 10 key entry of pipe dimensions, outlets and fixtures. From hand lists, MEP, Sprink, Omni, Firelist, to enter into Hydralist. Check PDF2HLF and other listers' work files, verify for accuracy. Email completed HLF files back to 11 branches across the USA. Confirmation of truck deliveries, print Bill of Lading to make packets for each truck driver route. Print and assemble jobs to go out to the shop for fabrication. Make folders and file paperwork. Yearly box all file folders, record and label all boxes for easy retrieval when needed. Mail sort, front desk, and other various office duties. December 2016 – August 2021 AJR International Customer Service Representative

Take phone calls, process orders, will-call customer window, log-in repair units, run credit cards, create order and tracking numbers, postage machine for letters and envelopes of returns, send out monthly statements, create Excel spreadsheets, and various office duties. April 2015 – December 2016 NuMotion Customer Service/Verification Take phone calls, verify all information (demographics, insurance, physician and durable medical equipment), convert ICD 9 codes to ICD10 codes, schedule appointments for 6 technicians as well as in shop repairs, create service work orders, print and file. May 2013 – February 2015 Chicago Bath Fitter Administrative Assistant Make 100 outbound calls daily to schedule and confirm appointments for sales force, confirm installation appointments, proofread/ assemble schedules for installers and plumber, answer multi-line phones, obtain permits, follow-up documents. Close and lock up. December 2010 – April 2011 Pure Water Tech Customer Service/Reception

Front desk customer service and receptionist answered multiple phone lines, support for 12 salespersons, also responsible for office management, filing, sending communications, fax, copy, scan, email. Microsoft Windows, Word, Excel, Outlook, Peachtree, A/R. April 2009 – October 2010 Concept Commercial Comm Customer Service

Place orders for cell phones using FTD computer program, receive & log phones, activate, program & test phones, change plans. Maintain Excel spreadsheet of sales. Contact customers to notify them of orders, file closed orders.



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