Account Executive Customer Service
Resume:
· *** PLYMOUTH ST MIDDLEBORO MA *****
***********@*****.***
GREGORY DIBONA
NATIONAL SALES EXECUTIVE
Over 40 years Sales Management and National Sales experience dedicated to achieving profitability and delivering outstanding customer service. Energetic professional with exceptional analytical, organizational and interpersonal skills. Exceptional personal ethics and integrity conveying a professional image. Strong conflict-resolution and listening skills. Highly organized team-builder, with strong leadership experience.
QUALIFICATIONS INCLUDE
Strategic Planning Microsoft Office Suite Business Plan Presentation
Forecasting/Quotas Senior Mgmt Relationships P&L/Budget Mgmt
Complex Sales Environment DSD RTM Knowledge Hire/Training/Coaching
PROFESSIONAL EXPERIENCE
Keurig Dr Pepper Plano, Texas 6/2014 – 12/12/22
Sales Execution Manager - Northeast
Responsible for managing Walmart and Target Northeast, total portfolio, generating $118mm annual sales.
Responsible to Training Internal and External customers on the “One Best Walmart Way”.
Responsible for penetrating Walmart and Target Operational Market Managers and Regional General Managers to execute KDRP Sales Priorities.
Dr Pepper Snapple Group Plano, Texas 6/2010 – 6/2014
National Account Executive
Responsible for managing 2 National accounts, total portfolio, generating $79mm annual sales. BJs Wholesale Club & Jetro Cash & Carry
See attached DPSG yearly reviews.
Coca-Cola Enterprises Needham Heights, MA 4/1982 – 12/2008
National Account Executive (2003 – 2008)
Responsible for managing 2 National accounts, Total Portfolio, generating $77mm annual sales. BJs Wholesale Club & Jetro Cash & Carry
Lead negotiator for yearly contracts
Developed Jetro/Restaurant Depot into national account (achieved 67% sales growth)
Achieved 14% annual average sales growth at BJs Wholesale Club
Extensive experience with budget management down to P&L level
Member of National Club Channel Planning Team
Directly involved in developing Club Channel specific packages (generated 33% sales growth within 12 months) and alternative “Route to Market”
Received “Partnership Award – BJs Wholesale Club”- raised Coca-Cola to “Top 10 Vendor” status
Lead National sales for 3 consecutive years (Jetro #1 & BJs #3)
Skilled in resolving customer service issues and finding “Win Win” solutions
Demonstrated ability to upsell additional products and services
National Walmart Field Sales Manager (2000-2003)
Field Sales Manager for Northeast Territory; New England, New York Metro, Mid Atlantic markets, $65mm annual sales.
Ranked “#1 Field Sales Manager” – out of 6 Field Sales Managers
Extensive experience calling on Walmart Headquarters, Bentonville, AR
Achieved 27% average annual sales growth over 3 consecutive years
Recruited, interviewed, hired, trained and managed 13 staff
Market Development Manager (1998-2000)
Responsible for Walmart account, $30mm annual sales
Crafted and presented new Sales Training Guides
Key Account Manager (1996-1998)
District Manager: Managed sales team of 6 (1988-1996)
Account Manager (1984-1988)
EDUCATION
Eckerd College, St. Petersburg, FL
Bachelor Degree toward Business Adminastration – 45 credits completed
Weymouth South High School, Weymouth MA
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