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Human Resources Customer Service

Location:
Awendaw, SC, 29429
Salary:
39800
Posted:
March 09, 2024

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Resume:

1+843-***-**** / Awendaw, *****

SHONDA shonda@shondacoleman.N. COLEMAN com

Cover Letter 2024

To whom it may concern:

I am writing to express my interest in the positions of Lab Assistant and/or Phlebotomist

(Possibly Mobile) within your company as advertised. My diverse skill set, ongoing pursuit of certifications in Phlebotomy, SHRM-SCP, and Healthcare Administration, make me a well- rounded candidate ready to contribute to your dynamic team. I’m currently enrolled in Phlebotomy and Healthcare Administration programs, am developing a solid foundation in medical procedures and healthcare management. Simultaneously, my commitment to obtaining SHRM-SCP certification reflects my dedication to mastering human resources practices for the medical field to know the ins and outs of any position I’m offered.

In my previous roles, I have demonstrated proficiency in accounting principles, customer service and human resources functions. This unique combination of skills allows me to seamlessly navigate the varied responsibilities associated with the positions at you’re offering. I am eager to contribute my skills in lab assistance, phlebotomy, accounting or human resources to support the diverse needs of your organization. I’m willing to accept a PT or PRM position until a FT position comes available.

Enclosed is my resume, providing a comprehensive overview of my academic and professional background. I welcome the opportunity to discuss how my multifaceted skill set and commitment to ongoing certifications align with the goals of your company. Thank you for considering my application. I look forward to the possibility of discussing my candidacy further. I can be reached via email @ ad38dh@r.postjobfree.com or phone @

843-***-**** (Text).

Respectfully,

Shonda N. Coleman

Shonda N. Coleman

1+843-***-**** / Awendaw, 29429

ad38dh@r.postjobfree.com

My diverse skill set aligns seamlessly with the varied responsibilities of this role, showcasing both adaptability and a commitment to continuous learning. This, paired with my passion for healthcare and dedication to excellence, makes me a perfect fit to contribute significantly to the success of the team and the objectives of your organization.

Professional Experience

In my previous role as a Payroll Compensation Analyst for global employees, I undertook a pivotal role in ensuring the accuracy and efficiency of the organization's payroll processes on an international scale. My responsibilities included conducting detailed analyses of compensation structures for employees across various regions, considering local market trends, currency fluctuations, and compliance with diverse regulatory frameworks. This involved collaborating closely with regional HR teams to implement standardized and equitable compensation practices, while also addressing specific regional nuances to maintain internal equity and external competitiveness. My role required a deep understanding of global payroll regulations, meticulous attention to detail, and effective communication to address inquiries from employees across different time zones, fostering a seamless and compliant payroll environment for the organization's diverse workforce.

June 2023 - October 2023

Compensation Analyst

Department of State (Haynes Inc.) - Charleston, SC SHONDA N. COLEMAN

Fiscal Tech I

MAY 2022 - April 2023

MUSC Hospital - Charlesto n, SC

In my previous role as a Fiscal Tech I at a hospital, I played a crucial role in managing financial aspects related to grants, particularly in collaboration with medical professionals. One of my primary responsibilities was to support doctors and research teams in navigating the financial intricacies associated with grant-funded projects. This involved working closely with physicians to develop comprehensive budgets aligned with the specific requirements and guidelines of various grants. I actively participated in the grant proposal process, assisting in the preparation of detailed budget justifications, financial reports, and ensuring compliance with grant regulations. Additionally, my role included tracking expenditures, managing grant-related financial documentation, and providing regular updates to both medical staff and grant funding agencies. Outpatient Access Registration

December 2021 - May 2022

MUSC Hospital - Charlesto n, SC

In my previous role as a Fiscal Tech I at a hospital, I played a crucial role in managing financial aspects related to grants, particularly in collaboration with medical professionals. One of my primary responsibilities was to support doctors and research teams in navigating the financial intricacies associated with grant-funded projects. This involved working closely with physicians to develop comprehensive budgets aligned with the specific requirements and guidelines of various grants. I actively participated in

resume 2024

In my previous role as a Payroll Compensation Analyst for global employees, I undertook a pivotal role in ensuring the accuracy and efficiency of the organization's payroll processes on an international scale. My responsibilities included conducting detailed analyses of compensation structures for employees across various regions, considering local market trends, currency fluctuations, and compliance with diverse regulatory frameworks. This involved collaborating closely with regional HR teams to implement standardized and equitable compensation practices, while also addressing specific regional nuances to maintain internal equity and external competitiveness.My role required a deep understanding of global payroll regulations, meticulous attention to detail, and effective communication to address inquiries from employees across different time zones, fostering a seamless and compliant payroll environment for the organization's diverse workforce.

June 2023 - October 2023

Compensation Analyst

Department of State (Haynes Inc.) - Charleston, SC Education

Past Career Roles

Soft Skills

Charleston Southern University

Organizational Mgmt (Accounting)

2009

2024

SHRM-SCP (Human Resources)

Trident Technical College

Trident Technical College

Computer Technology

2004

2024

Certified Phlebotomy Tech

Phlebotomy Training Specialist

2022

Sterile Processing Tech

Trident Technical College

2024

Certified EKG Tech

Southern Adventist University

Accountant/Bookkeeper

Fiscal Tech

Payroll Manager

Human Resources Manager

Staffing Coordinator

Executive Director

Grants Management

Patient Access Representative

Process Implementation Specialist

Business Coordinator

Leadership/Following Etiquette

Proofing

Active Listening

Problem Solving

Interpersonal Communication

Skills Management

Creativity

Project Management

Adaptability/Teamwork

Attention to Detail

Computer Literacy

Process Implementation

Data Analysis

Patience/Positivity

Marketing/Managing

Motivation/Compassion

Collaboration/Reliability

Summarizing/Conversing

Reporting/Explaining

Emotional Intelligence/Empathy

Negotiation/Introducing

Customer Service

Presentation

Flexibility

Executive Management Options

Fiscal Tech I

MAY 2022 - April 2023

MUSC Hospital - Charlesto n, SC

In my previous role as a Fiscal Tech I at a hospital, I played a crucial role in managing financial aspects related to grants, particularly in collaboration with medical professionals. One of my primary responsibilities was to support doctors and research teams in navigating the financial intricacies associated with grant-funded projects. ' This involved working closely with physicians to develop comprehensive budgets aligned with the specific requirements and guidelines of vario'us grants. I actively participated in the grant proposal process, assisting in the preparation of detailed budget justifications, financial reports, and ensuring compliance with grant regulations. Additionally, my role included tracking expenditures, managing grant-related financial documentation, and providing regular updates to both medical staff and grant funding agencies. Staffing Coordinator

June 2021 - August 2022

Sandpiper Rehab & Nursing - Charlesto n, SC

As a Staffing Coordinator in a nursing home, I held a critical role in maintaining a seamless and effective workforce to meet the unique demands of healthcare. I was responsible for orchestrating staffing schedules for nurses, healthcare aides, and other essential personnel, ensuring adequate coverage to meet resident care needs. This involved closely collaborating with nursing and administrative staff to understand patient care requirements, ma naging employee schedules, and promptly addressing any staffing gaps or emergencies. I played a central role in the recruitment and onboarding process for healthcare professionals, ensuring compliance with licensing and certification requirements. My role demanded a deep understanding of healthcare staffing regulations, a compassionate approach to addressing the needs of both residents and staff, and efficient communication to ensure the nursing home operated with optimal staffing levels for quality patient care. Executive Director

March 2012 - June 2018

Essential Medical Resources- Charlesto n, SC

As the Executive Director, HR Manager, and payroll specialist at a pharmaceutical delivery service exclusively focused on medication distribution, my role involved overseeing the strategic direction of the organization, managing human resources functions, and ensuring the accurate and timely processing of payroll. I played a pivotal role in maintaining a smooth and efficient operation, ensuring compliance with industry regulations, and fostering a positive work environment. My responsibilities spanned from executive decision-making to the meticulous handling of payroll details, reflecting my multifaceted expertise in leadership, human resources, and financial management within the pharmaceutical delivery sector.

Community Cultivator (Communications)

June 2018 - May 2022

Structured Connecions - Charlesto n, SC

In my role as a Community Cultivator, my goal was being an excellent communicator. My focus was primarily on assisting various individuals businesses with implementing funding. Grants research, writing, and budgeting played a crucial role in empowering individuals and businesses toward self-sufficiency. towards funding. Through my adeptness in grant- related tasks, I facilitated opportunities for community members, ensuring that their needs aligned with available resources. My emphasis on organizational skills was instrumental in creating impactful grant proposals, fostering an environment of collaboration and support. Whether it was identifying funding opportunities or meticulously crafting budgets, my dedication to enhancing community well-being was evident. My multifaceted approach combined strategic communication with a commitment to self-sufficiency, making a meaningful impact on both individuals and the community as a whole.

Prof References

Professional Skills

Process Implementation

T.W.I.C. Card Holder

Proficient in Microsoft Applications

MS Excel Charts & Graphs

Lean Manufacturing

Accounting

Human Resource Management

Project Management

Budget Prep/Coordination

Complete Onboarding

Effective Staff Training

Financial Reporting

Workday

Recruiting

Talent Aquisition

Epic Software

Grant Writing

Grants Interpretation

Grants Administration

Grants Management

Financial Analysis

Payroll Accounting

PeopleSoft Info System

Contract Accounting

Efficient Marketing Skills

Graphic Designs

Bank Reconciliation

General Ledger

Cayuse SP/24

Federal/State SC Compliance

Auditing

Educating/Cultivating

Financial Monitoring/Reporting

HR Recruitment

Electronic Spreadsheet

Impeccable Customer Service

Kronos Time Keeping

Google Docs

ADP

843-***-****

ad38dh@r.postjobfree.com

Penny Sellers

Registration, MUSC Hospital

As the Payroll Manager I held a pivotal position overseeing the intricacies of payroll operations within a high-security and compliance- driven environment. In this role, I managed a comprehensive payroll system, ensuring precise and timely compensation for the civilian staff. My responsibilities included navigating the complex regulations and requirements set forth by the US Government. I implemented rigorous security measures, and overseeing the accurate processing of payrolls for 177 civilians to include allowances, and deductions for a diverse workforce. I collaborated closely with cross-functional teams to guarantee compliance with strict standards, maintained confidentiality of sensitive information, and played a vital role in audits and assessments to ensure adherence to government regulations. My role demanded a keen understanding of pay structures, attention to detail, and adeptness at navigating the unique challenges associated with payroll management.

November 2010 - April 2012

Accountant/ Payroll Manager

HUE Technology - Charleston, SC

As the Department Accountant and Administrative Specialist my role was instrumental in supporting the seamless functioning of the department. Collaborating closely with the Department Chair and professors, I handled a diverse range of responsibilities, including financial tasks, administrative duties, and logistical coordination. My attention to detail ensured the accurate management of departmental accounts, while my administrative support contributed to the efficiency of daily operations. My role required effective communication and coordination, as you assisted faculty members and the Department Chair in various capacities, demonstrating myr organizational skills and commitment to facilitating a conducive academic environment within the university setting. November 1998 - March 2012

Accountant/Admin Specialist

College of Charleston - Charleston, SC

Entrepreneurial Experiences

As an entrepreneur deeply engaged in various communities, my personal and professional status reflects a commitment to both for-profit and nonprofit sectors. In my entrepreneurial endeavors, I've demonstrated a keen business acumen, driving success in profit-oriented ventures. Simultaneously, my active involvement in the community showcases a strong dedication to social impact. Through my initiatives, I've played a pivotal role in assisting both for-profit and nonprofit constituents, fostering a symbiotic relationship between business growth and community development. My contributions highlight a holistic approach, where entrepreneurial success intertwines with meaningful community support, showcasing a well-rounded and socially conscious professional profile.

2019, St3ngth In Numb3rs, LLC

Business Process Imlementation Consultants

2023, EMR Home Health, LLC

Mobile Phlebotomy & MA Home Health Serviecs

2012 The Red Paperclip

Graphic Design Specialists

April 2015 - January 2018

Pharmacy Technician

CVS Pharmacy - Charleston, SC

In my previous role as a Payroll Compensation Analyst for global employees, I undertook a pivotal role in ensuring the accuracy and efficiency of the organization's payroll processes on an international scale. My responsibilities included conducting detailed analyses of compensation structures for employees across various regions, considering local market trends, currency fluctuations, and compliance with diverse regulatory frameworks. This involved collaborating closely with regional HR teams to implement standardized and equitable compensation practices, while also addressing specific regional nuances to maintain internal equity and

843-***-****

ad38dh@r.postjobfree.com

Donna Taste

Registration, MUSC Hospital

843-***-****

ad38dh@r.postjobfree.com

Phillip Johnson

CEO, Business America USA



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