Erin McQuaid
Amherst, OH ***** • Cell: 440-***-**** • *************@*****.***
Profile Summary
Experienced District Manager with an exceptional record of accomplishments spanning over two decades. Consistently driving improvements in business operations, profitability, and team development. Adept project manager and compliance expert, capable of excelling in dynamic and evolving settings. Committed to upholding operational precision and achieving outcomes that maximize profitability.
Core Qualifications
Strategic Planning and Execution
Proficient in Microsoft Office Suite
Team Leadership and Development
Sales and Revenue Growth
Budget Management and Financial Analysis
Performance Management and Coaching
Inventory Control and Supply Chain Management
Customer Relationship Management
Compliance and Regulatory Knowledge
Experience
Senior Design Consultant - Home Depot Installation Services - Cleveland, Ohio 2021-2023
Design and sold over $2.2 million in kitchen cabinetry, luxury stonework, and custom home organization services, in-home sales advisor.
Prepared all necessary documentation for ordering selections and facilitated custom design choices for inventory homes while adhering to budgetary guidelines.
Coordinate with the installation team and sales managers for an overall smooth and enjoyable process for customers.
Achieved one of the highest Customer Satisfaction ratings within the organization.
District Manager - Signet Jewelers - Akron, OH 2002-2020
Led and managed a team of 16 Store Managers and over 160 sales associates across 16 locations.
Achieved and exceeded annual sales targets, generating a cumulative revenue of $26 million.
Implemented strategic sales initiatives to drive business growth and market expansion.
Provided leadership, coaching, and development to ensure high performance and engagement within the sales team.
Conducted regular performance reviews, set goals, and provided feedback to optimize individual and team performance.
Managed district P&L, budgeting, and financial performance to maximize profitability.
Collaborated with cross-functional teams to develop and execute marketing and promotional campaigns.
Designed and conducted training programs at district, regional, and companywide levels.
Store Manager 1998-2002
Advanced through various management roles, ultimately serving as Store Manager overseeing a $3.0 million operation.
Led recruitment, training, and performance evaluation processes, ensuring a skilled and motivated team.
Oversaw profit and loss statements, driving sales and meeting key performance indicator (KPI) objectives, while ensuring adherence to visual merchandising standards.
Accomplishments
Earned 11 Incentive Trips for Top Sales performance
District Training Manager of the Year
Manager of the Year
Training Manager of the Year
Presidents Club
St. Jude Children’s Research Hospital District Award