(Erica J. Flakes)

ad38cu@r.postjobfree.com

Park Avenue,

New York, NY 10021

Education: University of Hartford, West Hartford, CT. Bryn Mawr College, Bryn Mawr, PA. Bachelor of Arts in Art History. Curatorial Intern, Wadsworth Athenaeum, Hartford, CT.

Work Experience:

Stanley Works, Sales & Marketing Administrator. Editing/updating policy & procedure manual for the Sales & Marketing department. Processing, generating, delivering and filing reports. Managed internal & external requests on behalf of the team providing effective communication to both parties appropriately. Implemented operational improvements while working with the team to execute best practices in efficient workflow. Built efficiency in existing operations. Other clerical duties when required. Coordinated complex multi level internal/external meetings. New Britain, CT.

Prudential Life Insurance, Receptionist. Handled great volume of phone calls. Answering multi line telephone, screening and forwarding calls. Data entry, greeting clients, sorting and delivering postal mail. East Hartford.

Webster Bank, Human Resources Agent/Representative. Screening, interviewing and recommending candidates for various positions within the bank. West Hartford, CT.

University of Hartford, Alumni Relations. Fundraising during the University's annual campaign fundraiser. Interacts with multi level business leaders in professional effective manner. West Hartford, CT

Bryn Mawr College Dining Services, Food Prep worker, prepping, preparing fruits & vegetables for various bulk meals. Placing foods in containers for use in the buffet. Bryn Mawr, PA.

Skills:

7+ years Data Entry, Filing, Receptionist & Office Administration Management experience.

3+ retail & restaurant experience.

Team player exhibiting positive attitude.

Easily working in businesses at/on all organizational levels.

Ability to handle sensitive, confidential and non routine information.

References furnished upon request.