yvonne yat yin chan

SALES ASSOCIATE

Profile Neri

SALES ASSOCIATE, DB FASHION LTD. od

ecard

Jul 2000- Present -

ELA PE EL)

* Cultivated a strong, growing base of customers and drove sales by upselling a TaNe ee

products based on their individual purchases and preferences.

* Resolved complaints promptly and professionally to avoid escalation of

issues and strengthen store reputation.

ACHIEVEMENTS

* Exceeded sales objectives by an average

Ce eS

* Commended by supervisor and customers for exceeding performance aed

Employment History

EXECUTIVE SUMMARY - CRA nat gare

Retail sales professional with 20 years’ experience working across luxury jewelry & Fast Learner

watch brands, Deep knowledge in fashion trends and products ene

Consistent track record of surpassing sales targets. Skilled in handling full spectrum Teac

of retail operations including inventory management, visual merchandising, and

customer relations

ETE ren)

Proactive team player with excellent and communication and interpersonal skills in OC NEE Sob

servicing high-end clients DY Eee CliTat)

PROFESSIONAL EXPERIENCE

SALES ASSOCIATE

June 2000- Present

2000-2001 International GEM & Jewelry Show INC USA

2002-2003 Lane Crawford -Hong Kong

2005-2008 Folli Follie - Hong Kong

2008-2011 Tiffany & Co. - Hong Kong

2011-2022 Cartier Hong Kong

Manage all aspects of daily storefront operations and visual merchandising of

Jewelry & Watch in Hong Kong, including inventory control and cashier duties

Communicate with customers, then build good relationships, help sales lead

customer groups to participate in company activities and achieve company targets

Education

City College of San Francisco, San Francisco

Canada 604-***-****

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