Administrative Assistant Support
Resume:
CELINA HAYATA,
P.O. Box *****,
ad38az@r.postjobfree.com
Date of Birth: 13/11/1986,
Dar-es-salaam,
Tanzania.
Profile:
A highly competent, motivated and enthusiastic administrative assistant with experience of 10 years working as part of a team in a busy office environment. Well organized and proactive in providing timely, efficient and accurate administrative support to office managers and work colleagues. Approachable, well presented and able to establish good working relationships with a range of different people. Possessing a proven ability to generate innovative ideas and solutions to problems. Education Particulars:
Institution Course Taken Duration Awarded
St Mary’s
International School
(Primary Level)
Education in Primary
Level
Jan 1995 - Dec
1999
Certificate of
Completion of
Primary Level
Green Acres
Secondary School
Education in
secondary level
Nov 1999 - Nov
2002
Certificate of
secondary education
Green Acres High
School
Education in High
school level
Jan 2003 -March
2005
Advanced certificate
of secondary
education
Ministry of Education
and Vocational
Training.
Initial Teachers
Education for
Licensed teachers
March 2007 -
April 2007
Certificate in Initial
Teachers Education
for Licensed teachers
Training Workshop
Academy for
Education
Development (AED)
AED Mentoring
Training Workshop
for Girls
June 2007 -
June/2007
Certificate of
completion AED
Mentoring Training
Workshop for Girls
Galileo by Travel Port Galileo Professional
Course (Air
Ticketing Course)
June 2009 - June
2009
Certificate in Galileo
Professional Course
University of Dar-es-
salaam Computing
Center
Microcomputer
Applications
(Microsoft word,
Excel, Access &
Internet and Emails)
April 2012 - May
2012
Certificate in
Microcomputer
Application.
Universal College of
Africa
Full Secretarial
Course Stage 1,2,3
Feb 2013 – April
2016
Diploma in Full
Secretarial Course.
Africa Ministries
Outreach Bible
College
Theology Sep 2020- Sep
2022
Diploma in Theology
CURRENT EMPLOYMENT:
Curtis Nenga Marine Services Tanzania Ltd:
Administrative Assistant: Jan 2017- To Date.
Working as part of a team and supporting the Managing Director and all the office staffs. Responsible for the day-to-day tasks and administrative duties of the office including covering the reception area. Also Responsible for ensuring that customer inquiries are resolved at first point of contact, unless specialist knowledge or further investigation is required. Doing this by using judgment and taking decisions within established procedures for each enquiry.
Duties:
Meeting and greeting clients and visitors to the office face to face.
Verify invoices submitted by suppliers of goods, services and work done.
Assist with clerical tasks at invoicing time.
Assist with preparation of budget submissions, and monitor accounts and payments.
Processing orders, forms, applications and requests forms.
Maintaining the Company contact data base, making appointments for the General Manager.
Act as focal point for time and attendance monitoring.
Assist in recruitment functions including pre-employment documentation, induction and transport arrangement.
Typing documents and distributing memos.
Responding promptly to customer inquiries in person or via telephone, letter, and e-mail – always in a professional & efficient manner.
Coordinating the storage, transportation and delivery of goods.
Keeping up to date with all the company's products, services and procedures.
Handling incoming / outgoing calls, correspondence and filing.
Faxing, printing, photocopying, filing and scanning.
Organizing business travel, itineraries, and accommodation for managers and staffs.
Monitoring inventory, office stock and ordering supplies as necessary.
Updating & maintain the holiday, absence and training records of staff.
Updating, processing and filing of all documents.
Scrutinizing respective shipping documents.
Setting up and coordinating all events, guest lists, invitations, meetings and conferences also supervising the work of security guards, office messengers, cleaners and assigning work for them.
Previous Employments:
Company Position Duration of work
ESS Tanzania Ltd (As
Agent for) Emirates
shipping line.
Receptionist.
June 2016 - Jan 2017
Mollel Electrical
Contractors (T) Ltd
Administrative Assistant. Aug 2014 - May 2015
Knight Support(T) Ltd
(Security Company).
Administrative Assistant/
Receptionist.
Aug 2013 - July 2014
Pathfinder International
(International NGO).
Administrative
Assistant/Receptionist.
Oct 2010 - July 2013
Engender Health
Champion project
(International NGO).
Administrative
Assistant/Receptionist.
June 2010 - Sept 2010
Kidete Secondary
School
Teacher: Teaching
Swahili and History
May 2007 – Dec 2009
KEY SKILLS AND COMPETENCIES:
A clear and confident telephone manner.
Ability to communicate effectively in English with a wide range of customers.
Proven aptitude for dealing with customer complaints.
Extensive knowledge of Microsoft Office, Excel, Outlook, Data base and Email.
Experience of working in a busy, inbound call center environment.
Dealing with customers Face to Face.
Able to identify and act upon potential sales opportunities.
Strong organizational, administrative and analytical skills.
Excellent spelling, proofreading and computer skills.
Ability to maintain confidentiality.
Ability to produce consistently accurate work even whilst under pressure.
Ability to multi task and manage conflicting demands.
Ability to type at least 80+ wpm.
Hobbies:
Reading, playing games, camping, meeting people exchanging ideas making new friends and internet surfing.
Personal Attributes:
Well presented, polite, tactful and friendly.
Able to handle aggressive behavior and take control of difficult situations.
Having a natural flair for talking to people.
Ability to build rapport effectively and identify solutions to customer’s needs.
Able to handle unreasonable expectations.
Ability to work under pressure.
Strong commitment to team work.
Able to work late whenever necessary.
Willing to live and work in any assign region.
References;
Hon Judge Joakim Tiganga,
High Court of Tanzania,
Arusha,
Mobile: 075*******.
Mr. Curtis Lawrence,
CEO Curtis Nenga Marine Service (T) Ltd .
ad38az@r.postjobfree.com
Mr. Geoffrey Martin,
Advocate,
MIMA & Advocates Company,
P.O. Box 32226,
Dar-es-salaam,
ad38az@r.postjobfree.com
Contact this candidate