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Customer Service Business Operations

Location:
Lawton, OK
Salary:
15
Posted:
March 09, 2024

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Resume:

Stacey Nielsen

580-***-**** ● ad38ag@r.postjobfree.com or ad38ag@r.postjobfree.com

PROFESSIONAL EXPERIENCE AND ACCOMPLISHMENTS

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Security conscious and customer focused with top-notch teamwork. Kept cash drawers accurate and secure with smooth payment processing with no losses. Diligent and responsible cashier with excellent history of running smooth, accurate registers, keeping merchandise stock and maintaining cleanliness. Offering experinece FOH and BOH roles. Well organized and dependable with unparralled dedication to team success, business operations and customer loyalty. Friendly and reliable offering unmatch customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Dedicated cashier experience in high- end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and deep knowledge to a variety of retail products. SKILLS

• Stocking and Replenshing • Cash Register Operations

• POS Systems • Maintaining Store Appearance

• Unloading and Loading Trucks • Product Restocking

• Liquor Law Compliance • Retail Merchandising

• Bagging and Packaging • Customer Assistance

• Product and Service Sales • Time Management Sales

• Inventory • Lay-Away

• Planograms • Pricing

• Opening/Closing Procedures • Interviewing

• Online Fulfilment • Training New Associates

WORK HISTORY

Cashier, AAFES, Fort Sill, OK (July 2021 – December 2021) Responsibilities Included: Helping customers complete purchases, locate items and upsell reward programs. Address customer concerns, teller check-out, Ship To Store, labeling, and training. Crossing Guard, Lawton Public Schools, Fort Sill, OK (October 2016 – September 2021) Responsibilities Included: Direct traffic using signs and hand signals. Responsible for child and parent welfare and safety. Assist with Code Adam Alerts.

Housewife/Caregiver, (2008 – 2017)

Raised three children while husband was deployed for four tours overseas. Took care of elderly mother with terminal illness.

Stacey Nielsen Page 2

Assistant Pre-K Teacher, The Academy, Richmond Hill, GA (2005 – 2008) Responsibilities Included: Lesson plans, story reading, hands on activities, meal plans, prepping and cooking food and assist with children's needs.

Customer Service Coordinator, Marshalls, Middletown, NY (2001 – 2005) Responsibilities Included: Overseer of cashiers, customer service, and lay-away department. Assist with cash office, balancing safe and cashier drawers, answered phones, customer returns, handled customer complaints, mark downs, write-offs, pricing and price matching. Assistant Manager, Rite Aide Pharmacy, Pine Bush, NY (1998-2001) Responsibilities Included: Overseer of cashiers, deliveries, ordering, unloading trucks, inventory, stock shelves and coolers, planograms, balancing vault, cycle counts, scheduling, label making, money gram, money orders, maintain store appearance, opening/closing procedures, UPS shipping and packaging, film processing, and key holder.

ADDITIONAL SKILLS

Windows, Microsoft Word, Cash Registers, Telxon, Pricing Gun, Label Printer, EZ-Pay, Card Readers, 10-Key

EDUCATION

Pine Bush High School, Pine Bush, NY (1992 – 1996) VOLUNTEER WORK

Treasure, SFRG, Soldier and Family Readiness Group, Fort Sill, OK Enchances the Battery's operations through keeping families informed, while connecting them with installation resources and agencies for support.



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