Bryan Coleman Parker

734-***-****

**** **** ******, *********, ** 28208

ad38ad@r.postjobfree.com

Key Skills and Knowledge

Multi-platform Firewalls

Multi-platform Routers

Communication and Networking

Cisco Router IOS 15.5

Cisco Firewall IOS 9.8

Hardware

Cisco Pix Firewalls

Cisco ASA Firewalls

Juniper Firewalls

FortiNet Firewalls

CheckPoint Firewalls

Cisco 2500x & 1600xRouters

Cisco VPN Concentrators 3000

Operating Systems

MS Windows Family

Software/System Architecture

Check Point R60 Smart Defense

WireShark

Blue Coat Director

Panorama

Certifications

A+

Network+

ITIL Foundation

ZCCA-IA

CCNP - Expired

CCNA - Expired

CCDA – Expired

Skills Summary

Mr. Parker is experienced in IT networking supporting customers ranging in size from single store to multinational corporations and governmental agencies. Mr. Parker has a proven track record in LAN and WAN management dealing with switches, routers, firewalls, cabling, IP management, and CSU/DSUs. Mr Parker also has experience as a nightshift team lead managing 9 engineers across the LAN, WAN, and server teams. Mr. Parker is working towards renewing his CCNP certification.

Project Experience

LRS, Firewall Specialist 11/2020-01/2024

Support Charter Communications in transitioning from Juniper SRX to Palo Alto firewalls.

Implement requested firewall rules on both Juniper and Palo Alto firewalls.

Troubleshoot firewall traffic issues on Juniper and Palo Alto.

Implement requested changes to the GlobalProtect VPN on the Palo Alto firewalls

Troubleshoot GlobalProtect VPN on the Palo Alto firewalls

AT&T, Cybersecurity-Professional 08/2010-07/2020

Support AT&T Government and commercial customers’ information security engineering and implementation. Strong skills with Cisco routers, switches, and ASA firewalls. Hands on experience with Juniper and Fortinet routers, switches, and firewalls. Was provided classroom training on Palo Alto firewalls but did not get field experience with those devices.

Took client calls to troubleshoot connectivity issues involving the following:

Routing issues involving mainly Cisco routers but also Juniper and Fortinet.

Performed packet captures and traces on firewalls.

Verified firewall rules to allow or block traffic and made temporary rule changes for testing.

Verified proxy whitelisting or blacklisting and made temporary changes for testing.

Worked with customer to change and test switch interface speed and duplex settings.

Took system generated tickets to troubleshoot issues including:

Circuit connectivity on T1 and Ethernet circuits.

Hardware failures from interface down to device not responding or device restarted.

Packet drops and slow response times.

Worked with vendors to troubleshoot equipment and circuit issues.

Provided loopbacks from the router integrated CSU for circuit testers.

Worked with vendors to troubleshoot hardware issues and arrange hardware replacement.

Worked with dispatched remote hands techs to replaced failed hardware components.

Mentor and support new hires

Provided training on company processes and procedures.

Provided supervision and support on initial troubleshooting efforts.

Continued acting as a resource for subsequent questions.

ICS Corporation, Security Analyst 02/2006-09/2009

Contracted to Hewlett Packard providing support for information security engineering and implementation for the Defense Logistics Agency.

Configured Checkpoint firewall policy using Checkpoint Manager

Installed and maintained Checkpoint firewall on the Nokia platform

Provided tier 1 firewall troubleshooting support for connectivity issues

Worked with the customer to identify and remove firewall rules which no longer served a purpose

VIA Communications, Night Shift Team Lead 12/2001-02/2006

Contracted to Hewlett Packard providing support for information security engineering & implementation for multiple customers. Started as level 1 LAN/WAN support, moved to level 2 Windows administrator, and ended as 3rd shift Operations Bridge Team Lead for the WAN/LAN, Windows, and Unix teams.

Monitored Customer networks using HP Open View

Supported Cisco routers and WAN circuits

Worked with 3rd party vendors to replace equipment

Worked with customers to troubleshoot connectivity issues

AT&T Solutions, Senior Technical Associate 04/1998-09/2000

Provided LAN and WAN support for multiple commercial customers. Started as tier 1 support and moved on to tier 2 and finally tier 3 support.

Monitored Customer networks using HP OpenView and Cisco Works

Supported Cisco and Nortel routers and WAN circuits

Worked with 3rd party vendors to replace equipment

Worked with customers to troubleshoot connectivity issues

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