MUTEGI, LLOYD MUGENDI PHONE: +254-***-***-*** / +254-***-****** P.O BOX 2350 GPO - 00100 Nairobi EMAIL: **************@*****.***
SUMMARY OF QUALIFICATIONSANDLEADERSHIP SKILLS
Master of Science Degree - Procurement and Logistics- Ongoing
Jomo Kenyatta University of Agriculture and Technology
Advanced Computer Packages - Credit
Jekan Computer College - June 2017 to February 2018
Strategic Planning and Management Skills
Kenya Institute of Social Work and Community Development - February 2018
Effective Report Writing and Presentation Skills
Kenya Institute of Social Work and Community Development - November 2017
Public Relations and Customer Care
Kenyatta University, Regional Centre for Capacity Development - February 2014
Peer Education : National Organization of Peer Educators (NOPE) - February 2008
Motor Vehicle Driving License – Class BCE - November 2007
Planning, Organization and Time Management - Safaricom Kenya Limited -May 2007
Bachelor of Education (Arts) – Pure Mathematics and Accounting
Second Class Honours (Upper Division) - University of Nairobi, Kenya -May 2004
Certified Public Accountant 1 – Financial Accounting 1, Economics and Law 1
Kenya Accountants and Secretaries National Examination Board -December 2001
Procedural Programming in QBasic, Pascal, Microsoft Office and Data Communication
Computing Skills – Sky Link Computing Institute- May 2001
Strategic Planning and Development: Online Board - December 2000
Kenya Certificate of Secondary Education KCSE - Mean Score of B(Plain)
Kiriani Boys' High School, Meru Kenya - December 1997
Kenya Certificate of Primary Education KCPE – Total Marks 448 out of 700
Kagumo Primary School - Meru Kenya - December 1994
EMPLOYMENT DETAILS
REVERSE CHRONOLOGICAL ORDER OF POSITIONS HELD (STARTING WITH THE MOST RECENT
EMPLOYMENT/POSITION 1 (CURRENT OR MOST RECENT)
NAME AND ADDRESS OF EMPLOYER:
KENYATTA UNIVERSITY
REGISTRAR (ACADEMIC) DIVISION
P.O BOX 43844 NAIROBI 00100 TEL: +254-**-****** –19 EXT 57183
*********-****@**.**.**
EXACT TITLE OF POST:
SENIOR ADMINISTRATOR
REGISTRAR (ACADEMIC) SECTION
TITLE OF SUPERVISOR:
HEAD, ADMISSIONS -SSP SECTION
DR. CRYSPUS KARANJA
NUMBER AND TYPE OF EMPLOYEES SUPERVISED
THREE (3) CLERKS, FOUR (4) SECRETARIES AND THREE (3) MESSENGERS
PERIOD
FROM: APRIL 2013
TO: CURRENT
DESCRIPTION OF DUTIES AND RESPONSIBILITIES:
-Preparation of advertisements for Self - Sponsored Programmes, coordination of application analysis and production of admission letters.
- Receive, analyse and co-ordinate the typing of analysis reports.
- Proof reading of admission letters, original certificates from admitted students during reporting and forwarding to finance department upon authentication.
- Contact unsuccessful applicants and advise on the alternative courses they can pursue as per their interests.
- Process inter-faculty and inter-campus transfers, change of modes of study as per University Policy and as per the student’s interest.
-Clearing students after graduation to enable them pick their certificates.
-Minute taking during departmental meetings
REASON FOR CHANGING EMPLOYMENT: I feel as though I’m ready for another stage in my career. I’d like to deal with new challenges. I’d also like to continue to grow and learn more in this field and take on some new tasks—ones I haven’t had the opportunity to tackle in my current role.
EMPLOYMENT/POSITION 2
NAME AND ADDRESS OF EMPLOYER:
KENYATTA UNIVERSITY, REGISTRAR (ACADEMIC) DIVISION
EXACT TITLE:
ADMINISTRATIVE ASSISTANT – TEACHING PROGRAMMES, PUBLICATIONS AND TUITION FACILITIES SECTION
TITLE OF SUPERVISOR:
HEAD, TEACHING PROGRAMMES, PUBLICATIONS AND TUITION FACILITIES SECTION
NUMBER AND TYPE OF EMPLOYEES SUPERVISED
TWO (2) SECRETARIES, FIVE (5) CLERK AND THREE (3) MESSENGERS
PERIOD
FROM: APRIL 2011
TO: MARCH 2013
DESCRIPTION OF DUTIES AND RESPONSIBILITIES:
-Collating information for preparation of university prospectus, catalogue, academic calendar and other publications.
-Maintaining and updating stores records of graduation facilities.
-Analysing and processing of credit waivers and credit transfers.
-Facilitating and coordination of the implementation of section’s internal strategic and annual work plan.
-Minute taking during departmental meetings (both internal and external)
-Preparation of periodic reports to management and for internal and external ISO audit.
REASON FOR CHANGING EMPLOYMENT: An internal promotion and job transfer, as a way to learn and develop new skills for future career advancement.
EMPLOYMENT/POSITION 3
NAME AND ADDRESS OF EMPLOYER:
NOTRE DAME SCHOOL – OFF 3RD PARKLANDS AVENUE
P.O. BOX 38941 NAIROBI 00623
EXACT TITLE OF YOUR POST:
SENIOR TEACHER – MATHEMATICS AND BUSINESS STUDIES
NAME AND TITLE OF SUPERVISOR:
MR. MABONGA VICTOR SIMIYU – HEAD OF DEPARTMENT +254-***-******
NUMBER AND TYPE OF EMPLOYEES SUPERVISED
ONE (1) – SECRETARY
ONE (1) - MESSENGER
PERIOD
FROM:OCTOBER 2009
TO: MARCH 2011
DESCRIPTION OF DUTIES AND RESPONSIBILITIES:
- Curriculum design, development and classroom management
- Cooperative learning and student centred learning
- Students motivation and multicultural awareness
- Interactive learning, students’ assessments and whole Group Learning
REASON FOR CHANGING EMPLOYMENT:
To get used to picking up new protocols, procedures, strategies and practices quickly. To learn to meet new people and work with them productively without a lot of ramp-up time. To actively utilise my invaluable administrative talents.
EMPLOYMENT/POSITION 4
NAME AND ADDRESS OF EMPLOYER:
SAFARICOM KENYA LIMITED - P.O BOX 46350 NAIROBI 00100
EXACT TITLE OF YOUR POST:
RETAIL CENTER OFFICER
NAME AND TITLE OF SUPERVISOR:
MS. CAROLINE MUTUGI - STOCK CONTROLLER
BURU-BURU RETAIL SALES BRANCH
NUMBER AND TYPE OF EMPLOYEES SUPERVISED
THREE (3) – SALES AND ACTIVATION OFFICERS
PERIOD
FROM: SEPTEMBER 2008
TO: SEPTEMBER 2009
DESCRIPTION OF DUTIES AND RESPONSIBILITIES:
•Ensure high levels of customer satisfaction through excellent sales service
•Assess customers’ needs and provide assistance and information on product features
•Welcome customers to the store and answer their queries
•Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis“go the extra mile” to drive sales
•Maintain in-stock and presentable condition assigned areas. Actively seek out customers in store
•Remain knowledgeable on products offered and discuss available options
•Process pos (point of sale) purchases and cross sell products
•Handle returns of merchandise and team up with co-workers to ensure proper sales and customer service
•Build productive trust relationships with customers
•Comply with inventory control procedures
•Suggest ways to improve sales ( planning marketing activities, changing the store’s design)
REASON FOR CHANGING EMPLOYMENT:
Change of Passion and Career Interests (Passion Evolvement)
EMPLOYMENT/POSITION 5
NAME AND ADDRESS OF EMPLOYER:
SAFARICOM KENYA LIMITED
P.O. BOX 46350 NAIROBI 00100
EXACT TITLE OF POST:
CUSTOMER CARE REPRESENTATIVE – CALL CENTER
NAME AND TITLE OF SUPERVISOR:
MR. KINYUA ALBERT MBAABU – CALL CENTER SECTION AND TRAINING MANAGER
NUMBER AND TYPE OF EMPLOYEES SUPERVISED BY YOU
NONE
PERIOD
FROM: JANUARY 2007
TO: AUGUST 2008
DESCRIPTION OF DUTIES AND RESPONSIBILITIES:
- Determining requirements for customers.
-Answering inquiries and clarifying desired information, researching, locating and providing information.
- Resolving problems by clarifying issues, researching and exploring answers and alternative solutions.
- Implementing solutions and escalating unresolved problems.
- Fulfilling requests by clarifying desired information, completing transactions and forwarding requests.
- Selling additional services by recognizing opportunities to up-sell accounts and explaining new features.
-Keeping equipment operational by following established procedures and reporting malfunctions.
-Updating job knowledge by participating in educational opportunities.
-Enhancing organization reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.
REASON FOR CHANGING EMPLOYMENT:
INTERNAL CAREER PROGRESSION - TRANSFER
EMPLOYMENT/POSITION 6
NAME AND ADDRESS OF EMPLOYER:
DIGITAL ADVISORY AND LEARNING CENTRE
P.O. BOX 5172, NAIROBI - 00506
EXACT TITLE OF YOUR POST:
HEAD OF SCHOOL PROGRAMMES
NAME AND TITLE OF SUPERVISOR:
DR. HUMPREY OBORRAH – HEAD OF MISSION AND CURRICULUM MANAGER
NUMBER AND TYPE OF EMPLOYEES SUPERVISED
EIGHT (8) TUTORS
TWO (2) SECRETARIES
ONE (1) MESSENGER
PERIOD
FROM: APRIL 2005
TO: DECEMBER 2006
DESCRIPTION OF DUTIES AND RESPONSIBILITIES:
- Production and maintenance of departmental database and it’scontinuous improvement.
- Production of termly timetable and allocation of duties to tutors.
-Perform gifted and talented tests’ coordination and allocation of schedules to available programmes.
-Management and maintenance of departmental records, publications and other facilities.
-Establishing and maintaining positive relationship with students, parents and colleagues, and fostering an environment of open communication and support.
-Preparation and guidance of students for examinations.
REASON FOR CHANGING EMPLOYMENT:
ADVANCEMENT ; GROWTH
EMPLOYMENT/POSITION 7
NAME AND ADDRESS OF EMPLOYER:
DIGITAL ADVISORY AND LEARNING CENTRE
P.O BOX 5172 - 00506, NAIROBI
EXACT TITLE OF POST:
TUTOR
NAME AND TITLE OF SUPERVISOR:
MR. REUBEN WASILWA, HEAD OF SCHOOL PROGRAMMES
(CURRENTLY DIRECTOR, NAIROBI LANGUAGE AND TUTORIAL CENTRE - ANORLD PLAZA, WESTLANDS +254-***-******)
PERIOD
FROM: JANUARY 2004
TO: MARCH 2005
DESCRIPTION OF DUTIES AND RESPONSIBILITIES:
•TUTOR: O - LEVEL AND A - LEVEL MATHEMATICS, BUSINESS STUDIES AND ACCOUNTING
•EXAMINER: O - LEVEL AND A-LEVEL MATHEMATICS, BUSINESS STUDIES AND ACCOUNTING
REASON FOR CHANGING EMPLOYMENT:
Promotion
Community Service.
-Board of Management (BOM) – Kagumo Secondary School, Chuka - TNC
-Career Advisor - Joy Junior Academy – Kagumo Salvation Army, Chuka – TNC
VoluntaryExperience
Conducted and participated in lectures and talks to students of various schools in Meru District on: how to pass Examinations, Education and Development and HIV/AIDS awareness & Prevention
Professional Attachment
Ikuu Boys High School- Teacher: Business Studies, Accounting and Mathematics -May 2002 – August 2002
Research Assistant
Conducted Opinion polls in Meru South in readiness for 2002 General Elections - October 2001 – June 2002
Part -Time: Caring for the mentally challenged and physically disabled children in Dagoretti Children’s Home, Thogoto - January 2002 – April 2002
Other Interests and Hobbies:
Playing Soccer, Handball and Badminton, Playing Scrabble, Chess, Keyboard Piano and Mountain Climbing
Strengths and Skills- A highly Energetic, innovative and proactive individual with:
Solid oral and written communication skills. Excellent interpersonal skills and proven integrity
Motor vehicle class BCE driving skills with over fifteen years driving experience
REFEREES
PROF. HUMPHREY OBORAH
COUNCIL PRESIDENT, AFRICAN FEDERATION FOR GIFTED AND TALENTED
P.O BOX 5172 – 00506
NAIROBI
CELL: +254-***-******
******.********@**********.***
****@************.***
DR. KARANJA NJOGU CRISPUS
ASSISTANT REGISTRAR,
KENYATTA UNIVERSITY
P.O BOX 43844 – 00100
NAIROBI
CELL: +254-***-******.
*******.*******@*****.***
MR. CHEBALWA WASILWA
MANAGING DIRECTOR
LANGUAGE AND TUTORIAL CENTRE, NAIROBI
P.O BOX 12292 –00100, NAIROBI
TEL: +254 (20) 445 4290
CELL: +254-***-******
***************@*****.***