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Customer Care Equipment Maintenance

Location:
Sacramento, CA
Posted:
March 11, 2024

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Resume:

JAMES SPRENGER

Plumas Lake, CA ***** USA 530-***-**** ad386y@r.postjobfree.com

Summary

Experienced leader with a proven track record in construction, management, and manufacturing. Skilled at fostering teamwork, boosting productivity, and cultivating strong customer relationships. Results-driven and committed to enhancing company success through strategic decision-making and efficient operations. Possessing expertise in plumbing, HVAC, equipment maintenance, and project coordination, I bring a combination of technical proficiency and leadership acumen to drive positive outcomes in any role. Skills

HVAC

Plumbing

Leadership

Problem resolution

Customer relations

Communication skills

Conflict resolution skills

Equipment maintenance

AutoCAD / BIM software

Forklift certified (inspection and operation)

Experience

PLUMBER 11/2023 - Current

Field Engineer - Mark 3 - Sacramento, CA

Documented daily activities, noting delays, enhancing project transparency. Executed plumbing tasks meticulously, ensuring precision and quality. Orchestrated schedules, procured equipment, optimizing workflow efficiency. Streamlined parts organization, reducing retrieval time by 20%. Expertly operated heavy equipment, maintaining safety standards. CUSTOMER CARE REPRESENTATIVE 08/2021 - 07/2022

Blue Mountain Communities - Vacaville, CA

Maintained service standards via resolved issue follow-ups. Delivered prompt problem-solving, meeting customer needs. Navigated systems for efficient information retrieval. Trained new hires, optimizing customer care processes. Ensured high service standards through prompt resolutions. PLUMBER 07/2020 - 05/2021

Villara

Repaired systems, equipment; ensured functionality. Detected leaks; conducted precise leak location.

Inspected sewers, pipes for quality assessment.

Identified safety hazards, mitigated risks.

Analyzed blueprints for materials, procedures.

PLUMBER 04/2020 - 07/2020

Jr. Putman - Rancho Cordova, CA

Revamped 25+ bathrooms & kitchens, boosting property value. Restored 200+ plumbing systems, ensuring optimal functionality. MAINTENANCE TECHNICIAN 08/2018 - 04/2020

Conam Property Management - Roseville, CA

Diagnosed breakdowns, minimized downtime

Resolved issues independently

Conducted electrical, mechanical repairs

Replaced pumps, valves, motors

Achieved tasks on time, within budget

HVAC INSTALLER 01/2017 - 07/2018

Bell Brothers

Enhanced HVAC system performance through precise component installation. Assembled air ducts and pipes for efficient central heating and cooling. Efficiently installed bypass dampers, low voltage wiring, and smoke detectors. Executed removal of old equipment, ensuring clean areas for new installations. Installed split systems and package units in both commercial and residential settings. PROPERTY RENOVATIONS MANAGER 05/2017 - 11/2017

Fairfield Residential Inc

Analyzed budgets, goals; improved operations.

Assessed property conditions; enhanced appeal.

Fostered effective communication with stakeholders. Managed meticulous rental payment records.

Ensured regulatory compliance; minimized risks.

PROPERTY REHABILITATION TECH 05/2016 - 01/2017

Reality Central Management Inc

• Achieved precise cuts using tools for materials.

• Maintained job site safety, clean area.

• Aided in material, equipment movement.

• Installed, repaired woodwork, cabinetry.

• Followed blueprints for construction.

Education and Training

Louisiana State University And A&M College - Baton Rouge Construction Management

Elk Grove High School - High School Diploma



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