Michele Acey
Healthcare Administra on
Personal info
Phone - 901-***-****
Email – **********@*****.***
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Epic So ware
Office Prac"cum So ware
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About
Skilled in management of pa"ent
processing at all levels.
Passionate about healthcare and
streamlining the necessary processes
to give pa"ents peace of mind and
confidence in the company.
Educa on
Germantown High School – High
School Diploma
Southwest Community College –
Associate degree - General
Concord Career College – Dental
Assistance License (Exp.)
Experienced healthcare administra"ve assistant with 6+ years of experience crea"ng a produc"ve environment for healthcare professionals. Capable of managing a team with focus, leadership, and effec"ve communica"on, driven to obtain a posi"on at a company where pa"ent experience is a top priority.
Experience:
2022-2023 Pediatrics East
Pa"ent Coordinator: Mul"ple loca"ons including Collierville, Germantown, and Arlington Managed pa"ent processes including check-in/check-out, registra"on, discharge, and scheduling.
Cri"cal part of billing, including processing of aging reports, insurance claims, and verifica"on of medical insurance.
2021-2022 Signal 88 – HR Assistant
Responsible for processing of new hires including interview, introductory paperwork, and orienta"on.
Responsible for employee programs including processing of payroll, employee incen"ve programs, uniform management system, fuel purchase tracking program, and company outreach events.
2019-2021 Independent Caregiver
Worked to ensure daily needs of persons were met including regular wound care, meal prepara"on, rou"ne medica"on management, and doctor visits. Conducted day-to-day tasks for persons being cared for such as pharmacy visits, grocery collec"on, rou"ne housework, and assistance with finances such as paying medical bills. 2011-2019: Bap st Family Physicians
Specialized in processing of claims for mul"ple insurance programs. Tasked with referrals and monthly invoicing to pa"ents.
Performed general office tasks such as ordering of supplies and volunteering to cover shi s of coworkers as needed.
2009-2011: York Construc on services LLC
Management of company credit accounts including reconcilia"on of employee expenses. Assisted with client interfaces such as establishing new vendor and client records and processing accounts receivable.
2008-2009 Dr Steve Thompson – Licensed Dental Assistant 2005-2007 Dr. Sam Wa7s – Dental Assistant
2000-2005 Dr. Genevia Jolly – Billing Manager
1998-1999 Dr. Orchi – Office Manager
1992-1998 Bap st Family Physicians – Front Desk Recep"onist References available on request.
Keywords – account accounts receivable payroll deposit insurance pa"ent experience interface claims compassion leadership teamwork Office Prac"cum OP billing responsible HR human resources office environment Epic so ware Microso Excel Microso Word