Case Manager El Paso
Resume:
Elsa Domínguez
El Paso, Texas *****
Cellular: 915-***-****
ad386c@r.postjobfree.com
SUMMARY:
Lead Case Manager with over 12 years of experience specializing in social services and intense case management. Inclusive leadership qualities, proven ability to make responsible decisions, high complexity situations, use advanced judgment to ensure that decisions are in the best interest of the client's health and welfare. Prepared for regular hearings cases for legal appointed; testified and presented evidence in formal hearings or court proceedings. Determined to complete other duties as assigned by Program Managers, Chief Operating Officer-COO of Social Services, and/or Chief Executive Officer-CEO. Looking forward to excelling and being proficient in a management position.
EDUCATION
2007 to 2009 Bachelor of Science in Social Psychology from
Park University Parkville, Missouri
2002 to 2005 Associate of Applied Science in Social Work specializing in Intellectual and Developmental Disabilities from El Paso Community College
EXPERIENCE
April 19, 2012, to Guardianship Case Manager, Project Amistad.
2020 transition to Guardianship Lead Case Manager, Project Amistad
Present
Function as Guardian individuals designated by the Health and Human Service Commission (HHSC), the Probate Court of various Counties within HHSC Region 9, or other entities. Duties require the application of advanced judgment to ensure that the clients from HHSC and El Paso County are taken care of. Well-timed and accurate documentation is essential in recording the services provided to the client. Work requires tolerance and sensitivity and may result in stress to moderate to considerable degrees. Health and welfare are in the client's best interest. Furthermore, the Guardian Case Manager advocates for the client, ensuring that food, shelter, and medical needs are met and that the Court's decision or requirements are met.
Well-knowledge of the Texas Estate Code, Sec. 1002.065; regular consultations with the Probate Attorney and staff established guardianship cases to testify in hearings and Probate court proceedings.
Monitors the living conditions of assigned wards/clients to ensure that he/she is receiving care, comfort, and supervision and that all of their needs are met, whether the ward resides alone, in a group home, a nursing home, or a more restrictive facility.
Conducts home and/or quality assurance visits and attends doctor appointments, meetings, and any other visits deemed necessary for the well-being of the ward/client.
Secure and inventory the ward's property, timely file at the Probate Court, and coordinate the sale, abandonment/donation of property as specified in the procedural manual and contract specifications.
Conducts complete investigation for guardianship assessments, files the application at El Paso County, prepares all documentation necessary to present to the County Probate Court, and testifies at the Probate Court hearings so that the Court makes an informed decision regarding the guardianship of an individual.
Demonstrate ability to complete written reports and make oral presentations to small or large groups.
Acquired the clients all the entitled benefits with Veterans Administration, Social Security Benefits, and Medicare, Medicaid, other HHS programs.
Caseworker Project Bravo El Paso Community Action June 3, 2009 to February 11, 2011
Perform financial screening for intake assessments to determine the client's eligibility for assistance for TDHCA-funded programs and the Community Services Block Grant CSBG.
Identify individuals of families that will be assisted with the necessary supportive services to become self-sufficient.
Interview clients to gather information to determine eligibility for assistance by verifying and calculates income and resources to determine assistance.
Develop strategies to recruit and engage community grassroots leaders to form Neighborhood Improvements Associations (NIA'S)
Habilitation Specialist Emergence Health Network June 2008 to May 2009
The implementation of the individual service plan coordinates various aspects of services delivered under the program and through other services.
Provides periodic site visits in their home or the community.
Provide habilitation to Intellectual and Developmental diagnosed clients.
Documentation includes treatment plans, quarterly reviews, assessments, and day-to-day notation.
Residential Director People Care April 2006 to May 2008
Assisted clients with activities of daily living, meal planning, and housekeeping skills; supervised clients when they self-administered their medication.
Worked with clients on personal goals, such as community socialization skills and personal hygiene. In addition, the day-to-day notation to note client progress and independence
Therapist Technician IV Emergence Health Network May 2005 to May 2006
To provide habilitation services to Intellectual Disability diagnosed clients.
Habilitation varies from personal goals in the community socialization skills.
Documentation includes treatment plans, quarterly reviews, assessments, and day-to-day notation.
Direct Care Staff Educare of Texas October 2002 to July 2005
Assisted clients with daily activities, meal planning, and personal hygiene; supervised clients with daily medication per the treatment plan.
Individual training varies from personal goals to accomplishing independence, with socialization skills, meal preparation, and hygiene skills for the client to accomplish independence.
Emergence Health Network Internship August 2004 to May to May 2005
Assisted caseworker monitoring of individuals' programming according to diagnosis.
Implemented the individual service plan, coordinated various aspects of services delivered under other service programs, and provided periodic site visits in their home or the community.
INTERCULTURAL AND TECHNICAL SKILLS
Completed the State Guardianship Certification Exam through the Texas Guardianship Certification Board within two years of employment.
Speak Spanish/English fluently, typing skills (80 to 90wpm), general office skills, and excellent intrapersonal communications skills.
Skill in working under pressure and meeting deadlines; skill in negotiating to benefit the client served. Computer Literate and proficient in Microsoft Word, Excel, and Access.
Trained in working with the Intellectual Developmental Disability population; Prevention & Management of Aggressive Behavior (PMAB) training and CPR.
Also trained in Behavioral Modifications, Treatment Modalities, Ethics and Regulations, Case Management, Writing Proposals, Grants and budgets.
REFERENCE UPON REQUEST:
Carmen Molina,PhDC
496 Valle Calido Dr.
El Paso, Texas 79927
Arturo Acosta, LMSW, LCDC
Professor of Social Work
El Paso, Community College
910 Hunter Dr.
El Paso, Texas 79915
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