Daniel Lewis

North Carolina, USA

ad384r@r.postjobfree.com +1-704-***-****

Summary

Over 44 years of total work experience with the most recent positions being in Curbside Pickup, Delivery, Fulfillment, and Customer Service Specialist at Lowes Home Improvement. A Data Management Associate for Catawba Clinical Research LLC. Work experience includes 2 years as Athletic Coordinator at Charlotte Christian High School, 7 years as a Master Schedule Coordinator for HP, 3 years in Regulatory Document Management for a clinical research organization, 8 years of Procurement, 9 years of Personnel Management, and 15 years as a Certified Veterinarian Technician. Skills include strong communication skills, efficient time-management qualities, organizational and records maintenance. Computer skills include Microsoft Office Package, Oracle, CUFS Financial, PeopleSoft, Lotus Notes, and QuickBooks.

Work Experience

Lowes Home Improvement

Service Associate II Curbside Pickup / Delivery / Fulfillment / Customer Service

November 2019-Present (Part-Time)

Charlotte, NC

Provide SMART customer service through the daily execution of Lowe's customer service policies, procedures, and programs

Select and stage ordered products for pickup and daily deliveries

Listen to and respond knowledgeably to customers and walk them through projects and merchandise when necessary

Communicate information to customers regarding all stock, special order merchandise, feature benefits and credit programs, application, and warranty information related to Lowe’s programs

Catawba Clinical Research, LLC

Senior Project Associate and Data Monitoring Associate

February 2015-2018

Charlotte, NC

Ensure TMF filing of required regulatory documentation

Ensure site contracts are established and completed and payments are made on time

Ensure essential documents are collected and tracked for each site

Review monthly listings of data to ensure data quality and protocol compliance at sites

Ensure timesheets are submitted and expense reports processed appropriately

Maintain site database and contractor database

Charlotte Christian School

Athletic Coordinator

August 2012-Febuary 2015

Charlotte, NC

Coordinate scheduling of key meetings for the department and for Athletic Director

Work with parents and students to ensure all required athletic forms are submitted timely

Field calls from recruiters, vendors, parents to ensure quick resolution of issues

Organize department information for ease of access for coaches and trainers (converted paperless to electronic tracking and database)

Interact with coaches to ensure team information is accurately reported and uploaded to social media sites

Supervise sporting events, as assigned.

Sabbatical

College Student and Caregiver

April 2011-July 2012

Charlotte, NC

Returned to college to pursue nursing degree.

Hewlett Packard / HP Invent

Master Schedule Coordinator, Quality Control, Escalation & TAR Manager

May2004-March 2011

Charlotte, NC

Management of bank mergers with respect to systems conversions and integrations in over 100 client divisions

Coordinated procedures (timeliness, compliance, regulations, etc.) to the success of Professional Services engagements within the client’s domain, provide guidance and direction to Project Manager(s) and assigned team(s), mentoring of several Workflow Consultants, client relationship management and proactive advice issue management.

Gathered and track information from multiple sources, calculate statistics daily, incorporate information into HP project specific web site for long range planning

Exercised continuous daily inspections to ensure accurate data reaches the clients inspectors

SFBC New Drug Services, Inc. (currently Syneos Health)

Document Control Manager (TMF)

May 2001 to May 2004

Charlotte, NC

Created a document management department, incorporating FDA guidelines and regulations for filing and tracking of clinical trial information

Hire, train and supervise individuals to maintain a tracking database for internal and external regulatory paperwork, log, file, scan, copy and indexing of all client files and reports

Ensure files were inspection ready for sponsor and FDA audits

Henry M. Jackson Foundation

Senior Purchasing Manager / Contract Assistant

June 1993 to April 2001

Rockville, MD

Supervised purchasing agents; management of the purchasing process within government restrictions; assist with implementation and client training on new purchasing software; interdepartmental process-improvement; and maintain client relationships. Assisted with incoming and outgoing contract requests.

North Rockville Veterinary Hospital (Rockville, MD)

Medical Supervisor / Reception Supervisor / Purchasing Manager

June 1981 May to 1993

Certified Veterinary Technician: August 1983 to April 1993

Education

Central Piedmont Community College

Associate Degree in Arts (Nursing-focused classes)

American Academy of Healthcare

CNA I and CNA II State Certification in North Carolina

Indiana State University

Baseball Scholarship, 1980 to 1982, Interior Design

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