Office Assistant Customer Service

Danielle Poliseno

Office Assistant

*** ***** *****

Hartly, DE 19953 302-***-****

*************@******.***

PROFILE

Administrative office leader with 5+ years of experience providing incredible administrative assistance, support, and customer service. Highly organized and detail-oriented, with a proven ability to manage business office functions, provide executive-level support, and facilitate smooth operations and successful project deliverables. Thrives on diverse challenges and maintains confidentiality and diplomacy when handling sensitive issue resolution.

SKILLS

• Communication

• Computer Skills

• Data Entry

• Time management

• Multi-tasker

• Spreadsheet specialist

• Creating reports

• Detail-oriented

• Resourcefulness

• Bookkeeping

• Quick learner

• Dedicated

• Competitive

• People person

• Leadership

• Determined

• Marketing

• Scheduling

• Time management

• Organizing

• Filing

• Inventory

• Supervising reception area

• Making and answering phone calls

• Maintaining databases

• Office equipment

• Payroll

• Clerical support

• Administrative tasks

• Direct calls

EXPERIENCE

MCglynns Pub, Dover DE - Host/Server/Bartender

MARCH 2010 - MARCH 2014

Started as a host, moved on to serving, and then became a bartender. Worked through highschool and a year after I graduated. Pats Pizza, Smyrna DE - Host/ Server

JUNE 2011 - JAN 2013

Started as a host, moved on to serving. Served guests, answered phone calls, and maintained a team player. Worked through highschool.

Equine Vet Supplies, Hartly DE - Office Assistant/ Assistant Manager

MARCH 2015 - FEB 2022

Started as an office assistant and had various responsibilities. I managed the entire pharmacy office. I kept everything in order and thrived in developing new sales and relationships with clients. Bookkeeping and inventory. Responsible for placing orders to maintain inventory, and stocked shelves. Took orders and delivered packages through mail. Managed all payments and kept records. Advertised the company to bring in new customers and maintained current customers. Developed relationships with vendors to maintain profit margins. Moved on to assistant manager. Maintained payroll and directed employees. Maintained all paper work for company.

EDUCATION

St. Thomas More Academy, Magnolia DE - Highschool

Diploma

SEP 2010 - JUNE 2013

Delaware Technical Community College, Dover DE- Some College

JUNE 2013- MARCH 2019

Diagnostics of Sonographing (Ultrasound Tech)

Will be graduating by 2026

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