Lavanya Kongari

Senior Quality Assurance Engineer Pittsburg, PA

614-***-**** ad384d@r.postjobfree.com

Lavanya Kongari. LinkedIn

Profile:

Over 10 years of diverse industry experience in Software Quality Assurance and testing Client Server and Web based applications over the full Software Development Life Cycle

Experience in HealthCare, Insurance, Financial, Human Resource and Pharma Information systems.

Worked as a Team Lead, mentored QA team members and coordinated with offshore testing team.

Prepared and presented Quality Assurance Level of Effort, estimates to improve QA process efficiency.

Experience in different QA methodologies like waterfall, Agile/Scrum.

Extensive experience in testing websites.

Experience in Windows and Unix based applications.

Conducted Walkthrough meetings and participated in Tech Architecture Review, Code Review meetings and Deployment meetings.

Extensive experience in Black box and Gray Box testing with strong background in manual testing and automated testing.

Expertise in developing Test Strategy, Detail Test Plans, Traceability, Test Cases and Production Launch Validation plan.

Performed GUI, Functional, Regression, Integration, User Acceptance, Smoke Testing, Functional and Load Performance, Web Services, Rollback and Roll forward testing.

Experience in testing integration with various upstream and downstream applications.

Performed Back End testing using SQL queries with major RDBMS systems including SQL Server, Oracle, and Sybase

Experience in ETL testing using PL/SQL

Experience with HP Quality Center 10.00, IBM rational Clear Quest (Defect Tracing and Release management), SharePoint Services 2.0, Serena Team Track, Win Runner, Load Runner

A self-starter with clear understanding and problem-solving approach and possess excellent analytical, communication and motivation skills. Conscious, hardworking, result oriented and effective in organizational skills. Test to break attitude. Flexible in working under changing and different work settings.

Maintain high team morale. Adhere to company and project standards and guidelines. Accurate time accounting and reporting of own work.

Promptly escalate issues, which affect product delivery and quality that are beyond scope of influence and report same to Project Lead/technical lead.

Pay high attention to detail in all work. Quality, on time delivery of agreed deliverables. Contribute to the company knowledge base and process improvements.

Technical Skills:

Testing Tools: Kibana, Postman, Kafka, SoapUI, VSTS, TFS, Swagger, MTM, Simplify QA, Jira, IBM Data Studio, Selenium, Quick Test Professional (QTP), HP Win Runner, Load Runner, HP Quality Center, Test Complete, Test Director, Rational Robot, PVCS Tracker, Serena Team Tracker.

RDBMS: Oracle, MYSQL, DB2, MS SQL Server, Sybase, MS Access

Operating Systems: Windows, Windows XP, Unix/Linux

Languages: SQL, HTML, XML, VB Scripts and Java Scripts

Tools: Visual Interdev, Front page, Lotus notes, C++

Professional Experience:

Nestle Heath Science (Atrium Innovation) Pittsburgh PA Mar 2022 to Present

Role: SR. QA Analyst (SQAA)

Description:

Nestlé Health Science is a leader in the science of nutrition, committed to redefining the management of health. We offer an extensive portfolio of science-based consumer care, medical nutrition and pharmaceutical therapies. Headquartered in Switzerland, we have more than 12,000 employees around the world, with products available in more than 140 countries. We see opportunities to improve health through nutrition everywhere. Our expertise areas of active lifestyle nutrition, including vitamins, minerals, herbals and supplements (VMHS), medical nutrition, and pharmaceutical solutions, are rooted in science and cover every facet of health: prevention, maintenance, and treatment. We are redefining the way consumers and healthcare professionals approach the management of health. With a focus on areas including food allergies, metabolic health, gastrointestinal health, healthy aging, and adult acute care, we leverage our extensive research and development networks to unlock the power of nutrition. The wide range of solutions we offer across the spectrum of life has one common denominator: science-based products that help people live their best lives.

Responsibilities/Deliverables:

Analyzed and understand the Business Requirements, Functional Requirements and Use cases.

Develop and Execute Test Cases for validation the requirements.

Review test scenarios with Development, Business Analyst

Participated in UAT meeting and supported UAT in developing UAT test cases.

Participated in Refinement/ Planning meetings, Reviews and Walk-through meetings with Development, Business and other QA teams for various functionalities in the Project, test planning, project status meetings and reviews.

Attended daily standup meetings in Agile environment that focus on the Epic and follow a Sprint Cycle that is 2 week and achieve the target set for the sprint.

Worked with Business Analysts, Developers and UAT to ensure that all aspects of the system have proper testing.

Performed end-to-end testing.

Capable of working independently and supervising test staff during project phases as required.

Developed Test outline, Test Plan and Test Scenarios based on Business Requirement Documents and Functional Specification Documents

Created Automated test scripts to test the application.

Created valid and invalid Test cases for testing the application.

Created valid and invalid Test Data in Oracle JD Edward and Executed the Test cases.

Involved and responsible for creation and maintenance of project documents/deliverables like testing plan, testing schedule, testing scenarios, approvals.

Designing the automated test cases using the Simplify QA

Created and involved in detailed test plan preparation.

Document, implement, monitor, and enforce all processes and procedures for testing is established as per standards defined by the organization.

Work with automation team to design and develop automated test suites.

Contributes to the improvement by creating reusable documents for reference.

Experience in assessing, prioritizing, and managing incidents through to closure.

Sound understanding and application of quality practices as applied to software testing.

Contributes by doing training sessions to improve the overall output on skills and work delivery of the team.

Involved in Functional Testing the software to make sure all the major functions are working as expected.

Conducted Smoke Testing after a build got promoted to verify the critical functionalities of software.

Involved in System Testing from end-to-end perspective.

Played major role in Regression Testing the application by validating Functional and Non-Functional aspects the application to confirm the code change has not adversely affected existing functionality.

Conducted Performance and Load Testing by loading the system with the Client’s Data.

Operated Black Box testing to verify the systems interactions, Performance issues, Usability of software.

Conducted Cross-browser testing and verified all the major functionalities are working as expected in the software.

Performed Web service and API testing application using Postman.

In charge of the releases in UAT by performing the manual performance testing, Functional testing, Regression testing for the DSI application.

Identified, analyzed and documented defects using Jira software.

Involved in identification and documentation of risks, defects and issues throughout the project.

Can recognize and flag issues outside area of own expertise or responsibility to team leader or manager, as appropriate.

Co-ordination with the Project Managers and Development team for resolution of any outstanding issues.

Utilized IBM Data Studio to retrieve, modify, delete, insert, and update data in the database.

Environments: Oracle JD Edward, Postman, Simplify QA, DSI Mobile, IBM Data Studio, Veeva Vault Quantity, Jira Software, Windows

INOVALON, Canonsburg PA Nov 2015 to Nov 2021

Senior Quality Assurance Engineer

Description:

Inovalon ONE® Platform empower our clients and partners to succeed by leveraging extensive industry connectivity, massive primary-source real-world datasets, sophisticated analytics, and powerful cloud-based technologies to improve the outcomes and economics of healthcare.

Inovalon provides solutions for Payers, Providers, Life Sciences, Pharmacy

Payers: Quality Measurement, Reporting & Improvement, Point-of-Care Solutions, AI, Virtual Health Visits, Provider Performance Improvement, Clinical Data Extraction, Strategic Advisory Services

Providers: Acute, Ambulatory, Post-Acute, Strategic Partners

Life Sciences: Strategic Advisory Services, Outcome-Based Contracting, Avalere Policy 360, Avalere State Reform 360, PlanScape

Pharmacy: ScriptMed Cloud, ScriptMed Cloud Clinical, ScriptMed Interchange Cloud.

Specialty pharmacy is a SaaS product that has a high-value segment of the healthcare ecosystem that has dramatically increased in importance to payers, pharmaceutical companies and patients alike.

Responsibilities/Deliverables:

Agile Methodology:

Analyzed the ScriptMed Cloud Business Requirement Documents (BRD) and Functional Requirement Documents (FRD)

Participated in Defect Tracking triage meetings, Reviews and Walk-through meetings with Development, Business and other QA teams for various functionalities in the Project.

Attended daily Scrum meetings in Agile environment that closely focus on the features required for scrum development and follow a Sprint Cycle that is a 3 week and achieve the target set for the sprint.

Worked with Business Analysts and Developers to ensure that all aspects of the system have proper testing coverage and overall system reliability, performance and quality.

Participated in weekly test planning and project status meetings and reviews.

Capable of working independently and supervising test staff during project phases as required.

Creation and Execution of Test cases:

Developed Test Strategy, Test Plan and Test Scenarios based on Business Requirement Documents and Functional Specification Documents for SMC

Created Automated test scripts to test the software.

Created valid and invalid Test cases to thoroughly test program logic and verify system flow.

Created valid and invalid Test Data in SMC and Executed the Test cases.

Constructed Test Design, Test Cases and involved in creating/updating Test Summary Report and Defect Summary Reports

Involved and responsible for creation and maintenance of project documents/deliverables like testing plan, testing schedule, testing scenarios, approvals.

Designing the automated test cases using the Selenium Web Driver inside the PyCharm using Java

Development of Test Framework/cases using Java/Junit, Python/PyCharm, Testing

Created and involved in detailed test plan preparation.

Work with automation team to design and develop automated test suites for the website using Python, Selenium

Developed Requirements Traceability Matrixes (RTM's) to establish traceability between requirements and test cases to ensure the coverage of the test cases for various business scenarios.

Contributes to the improvement by creating reusable documents for reference in relevance of the team’s function or product.

Good understanding of the use of test metrics to provide accurate reporting.

Experience in assessing, prioritizing, and managing incidents through to closure.

Sound understanding and application of quality practices as applied to software testing.

Contributes by doing training sessions to improve the overall output on skills and work delivery of the team.

Testing Phase:

Involved in Functional Testing the software to make sure all the major functions are working as expected.

Conducted Smoke Testing after a build got promoted to verify the critical functionalities of software.

Involved in System Testing from end-to-end perspective.

Played major role in Regression Testing the S/W by validating Functional and Non-Functional aspects of software to confirm that a recent program or code change has not adversely affected existing features.

Conducted Performance and Load Testing by loading the system with the Client’s Data.

Operated Black Box testing to verify the systems interactions, Performance issues, Usability of software.

Conducted Cross-browser testing and verified all the major functionalities are working as expected in the software.

Performed Web service testing application for SOAP and REST using Postman and Swagger

Releases:

In Charge for the releases in UAT and Production by performing the manual performance testing, Functional testing, Regression testing for the product.

Bug Tracking:

Identified, analyzed and documented defects using TFS, VSTS defect tracking system.

Involved in identification and documentation of risks, defects and issues throughout the project lifecycle.

Can recognize and flag issues outside area of own expertise or responsibility to team leader or manager, as appropriate.

Co-ordination with the Project Managers and Development team for resolution of any outstanding issues.

SQL:

Utilized SQL to retrieve, modify, delete, insert, and update data in the database.

Statements: Select, Update

Environments: Kibana, Postman, Kafka, SoapUI, VSTS, TFS, Swagger, Selenium

Nationwide Insurance, Columbus, OH Nov 2013 to Oct 2015

Role: QA Analyst

Nationwide is one of the largest financial and insurance services organizations. It is a multinational corporation whose businesses cover the largest homeowner’s insurance. It offers a wide range of services like mortgage, insurance, investment and retirement plans.

Responsibilities/Deliverables:

Involved in project planning, resource allocation and high-level estimates.

Studied system requirements specifications and developed Test Plans for Functional, System and Regression testing.

Performed Backend testing and validated the data.

Performed Backend testing and validated the data using TOAD.

Performed defect tracking using Rational Clear Quest.

Mentored team members and helped them with QA and business-related issues.

Developed test cases and test scripts in Quality Center.

Performed manual regression testing ensuring proper functionality in UAT.

Ensured the standards and procedures are established and adhered to SDLC for planned software changes.

Reviewed high level test scenarios on new features developed by the offshore

Participated in UAT planning meeting and supported UAT in developing UAT test cases.

Worked on the offshore data masking, environment readiness, integration test cases and test data.

Provided support in setting up the offshore environment for Remote Deposit Capture.

Supported Test Approach, Test Scope preparation, Functional and Load Performance test cases for the Release.

Environment: Dot Net, Quality Center, Firewall issue, SQL Server, Oracle, Apache Server, XML, XML Spy, Site minder, SOAP, SQL Server 2008.

First American Title, Irvine, CA Feb 2013 – Oct 2013

Role: QA Analyst

Project: Interfaces

First American Title division continues to be a leader in the Title and Escrow industry in both Title and Escrow sales and servicing. The Digitized Workflow Project contained multiple applications – “FAST” and other Small Apps. FAST provides the functionality to manage the ordering, tracking and escalation of all ‘FAST APPLICATIONS’ (Loans, Title Insurance, Credit, Title, Closing & Escrow. etc.). FAST has Many Interfaces with external and internal systems. FAST Exchanges information using XML message through WeblogicESB.

Responsibilities/Deliverables:

Executed test plans for manual and automated testing and managed document and track bug report.

Worked under limited supervision, created and revised Test Cases for various modules.

Responsible for executing scripts for the Small Applications like Policies (Wings), NRFC

(National Rate Fee Calculator) and CRM (Pivotal).

Responsible for FAST interfaces with Countrywide and other internal applications

Extensively used SQL Queries for Database Testing.

Reporting bugs using the Bug Tracking System and verifying fixes for each build.

Performed manual function testing and prepared reports on problems.

Responsible for developing Test plans according to the business requirements which specify testing overview requirements, approach and time.

Participated in team meetings to discuss the issues arising out of testing.

Manually tested the application for all the test cases.

Used Test Director to create Test Plans.

Tracked the results in the Test Director and reporting the system defects and bugs.

Analyzed the expected and the actual results using the Quick Test Professional (QTP) and the Test Director.

Automated the application under test using Quick Test Professional (QTP) with the help of manual test cases.

Bugs are reported using defect-tracking system.

Interacted with Developers for Defect Analysis.

Environment: Quick Test Professional (QTP) 6.5, Test Director, Informatica, Manual Testing, C++, Java, .Net, UML, SQL, Oracle and HP-UNIX

Experian Irvine, CA Jan 2012 - Jan 2013

Role: QA Analyst

Project: Consumer Direct

Experian is a global leader in providing value-added information solutions to organizations and consumers. Experian provides information, analytics, decision-making solutions and processing services. Using its comprehensive understanding of individuals, markets and economies, it helps organizations to find, develop and manage customer relationships to make their businesses more profitable. Experian promotes greater financial health and opportunity among consumers by enabling them to understand, manage and protect their personal information.

Responsibilities/Deliverables:

Identified, established and documented Test Requirements.

Reviewed Business Requirement Documents and the Technical Specifications.

Worked under limited supervision, created and revised Test Cases for various modules.

Responsible for executing scripts.

Performed Manual Testing for executing Test Scripts Performed Automation Testing Using QTP for Executing scripts.

Used Quick Test Professional, Test Director and Quality center for the development of complex programmatically solutions when needed for Test Management, Test Analysis, Test Scripting and Test Execution Advanced Automated Testing methods solutions and data driven testing.

Created Test plans, Test cases executed the test cases manually and using automated tools like QTP.

Extensively used SQL Queries for Database Testing.

Created Test Scenarios for User Acceptance Testing

Involved System Integration Testing, Regression testing and User Acceptance Testing Used Test Director for Bug tracking and Defect Reporting

Participated in Team Meetings and Discussions with the developers on daily basis.

Assisted Project Lead on various activities such as working with providers and developers to resolve issues related to testing or connectivity.

Involved in production support and worked on solving the issues with the developers and providers Created documentation for knowledge transfer to Technical Support Group

Worked with several vendors regularly in troubleshooting connectivity issues and other.

Environment: Manual Testing, Oracle, SQL, QTP, Windows XP, Test Director, Quality Center, SnagIt 6, MS Excel, MS Word

GULF PIPPING COMPANY WLL Mar 2003 - Mar 2004

Role: QA Tester

Project: Customer Relation Management (CRM)

Gulf Pipping Company with many web based as well as PC-based applications. This project deals with insurance plans and policies. This project technology initiative recognizes the global needs to support agents and agency management in terms of their day-to-day operations as well as managing events in future.

Responsibilities/Deliverables:

Studied system requirements specifications and developed Test Plans for Functional Testing.

Automated the application under test using Win Runner with the help of manual test cases.

Analyzed, documented and maintained Test Results using Test Director.

Performed Back End Testing.

Performed Regression and User Acceptance Testing.

Interacted with Developers for Defect Analysis.

Created higher level test cases using UML depending on the Class and Sequence diagrams in Rational Rose

Used Test Director to create Test Plans

Bugs are reported using defect-tracking system.

Presentation of the QA Status report and the Defect Status reports in the weekly meeting.

Environment: Win Runner, Test Director, Manual Testing, C++, Java, .Net, UML, SQL, Oracle and HP-UNIX

AUROBINDO PHARMA, India Dec 2001 - Dec 2002

Role: Developer & Manual Tester

Project: Jeeva On-Line Healthcare Information System

A high performance user-friendly On-line healthcare information system, Jeeva is comprehensive software based extensively on graphics and graphical user interface. Modularly built and extremely flexible, it has a complete set of user-modifiable screens, data forms and reports. It can be configured around various RDBMS in client-server environment. Comprehensive in nature, it covers every major area of operation in the healthcare industry. Modular and functional approach of the system helps in turning it for various requirements and sizes of clients. Users can vary from corporate hospitals to super specialty clinics and from Polly Clinics to medium size hospitals. This package consists of various modules like Front Office, Back Office, LIS, RIS, Nursing Station, MIS, Pharmacy, Medical Records, Pharmacy, Operation Theatre, Blood Bank, General Stores, Billing/Cashier and Financial Accounting.

Responsibilities/Deliverables:

Involved in Development of all the modules.

Close interaction with end users.

Identified the test requirements based on application business requirements.

Involved in developing test cases and test scripts.

Performed Manual testing and maintained documentation for different types of testing viz., Positive, Negative, Unit testing, Regression, Integration, System, Functional, Performance and UAT (User acceptance testing).

Carried out unit/module testing and wrote modification requests (MR).

Performed Database testing.

Wrote SQL queries to validate data.

Developed test objectives and test procedures.

Participated in user training and submitted status reports weekly.

Environment: Manual testing, VB, windows95/98/NT/2000, UNIX, SQL-server, Oracle.

Education & Certifications:

Master of Business Administration (MBA) - Periyar University, India

Bachelor of Business Management - Andhra University, India

Citizenship: US Citizen

Languages: English -Proficient, Hindi - Proficient, Telugu - Native

Certificates:

Professional Scrum Master I (PSM I)

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