MARYBETH BRUCHWALSKI

*** ****** ******** ****, ***** Park, Colorado 80517

970-***-**** ad383o@r.postjobfree.com

PROFILE

Seeking a full time or part time remote position where my attention to detail, communication skills, and customer service will be utilized and challenged. I look forward to joining a positive team working together to accomplish goals. PROFESSIONAL EXPERIENCE

LEAD PATIENT ACCESS REPRESENTATIVE, Estes Park Health, Estes Park, Colorado Dec 2019 - May 2021 Responsibilities include the scheduling, check in, check out and maintenance of patient demographics for a 15 provider clinic to ensure all information is correct for the providers, billing of services and hospital though not he EPIC Medical Operating System. Assisting patients face to face as well as over the telephone ensure that their medical needs are handled quickly and accurately. Communicating and building confidence between the Clinic Staff and Patient Financial Services to ensure a positive patient experience.

FRONT OFFICE MANAGER, Gibson and Guthrie Dermatology, Little Rock, Arkansas August 2018 - Nov 2019 Responsibilities include scheduling patients for three onsite providers while preparing, organizing and verifying patient chart information to include patient demographics, insurance verification and medical history. Medical coding, billing and charge entry using Allscripts for all patient insurances along with self pay. Receive and distribute fax correspondence, transcribe provider correspondence, and handle incoming mail. Ensure that each patient has a pleasant experience while visiting our clinic.

PHARMACY TECHNICIAN, Safeway Pharmacy, Estes Park, Colorado 2011 - 2013 Responsibilities included, but not limited to, receiving and processing prescriptions via internet, telephone and walk-ins. Preparing prescriptions and necessary paperwork in a timely manner so that the Pharmacist on duty was able to fulfill requests. Offering customer service as required by the Safeway Management. STORE MANAGER, Petland, Longmont, Colorado 1999 - 2002 Responsibilities included, but not limited to, the profitability of the store which entailed demanding superior customer service of all employees, unprecedented cleanliness of each department, superior health and care of the animals, and inventory control. For these reasons, Petland-Longmont was awarded Store of the Year for the above years. ADMINISTRATIVE ASSISTANT-TRAINING, NaBANCO, Sunrise, FL 1989 - 1991 In addition to the general office duties, my responsibilities included the graphic design of all training materials and publications for the entire Training Department.

PUBLIC RELATIONS ASSISTANT, The Penn State Hershey Medical Center, Hershey, PA 1987 - 1989 Reported directly to the Director of Public Relations for the Hospital. Responsible for all telephone inquiries, the accurate and timely preparation of all correspondence for the department as well as the graphic design of the public relations press releases, hospital manuals, and any other publication produced by the department. ADMINISTRATIVE ASSISTANT, Contel, Hershey, PA 1982 - 1987 Reported directly to the Director of Marketing and assisted a five man sales team. Responsible for the professional direction of all telephone inquiries, preparation of all correspondence for the department, and the preparation of all business proposals. Also, was selected to maintain, evaluate and educate business customers on the first voice mail offering from the telephone company.

EDUCATION

Hershey Senior High School Elizabethtown College

Hershey, Pennsylvania Elizabethtown, Pennsylvania

Diploma Associates Degree - Med Secretary

PROFESSIONAL SKILLS

Adobe Pagemaker, Microsoft Word, Microsoft Office, Microsoft Excel, MAC IOS, Allscripts, EPIC, GPMS, Compulink Advantage

REFERENCES UPON REQUEST