Maricia Kohn

Stockbridge, GA

404-***-****

ad383n@r.postjobfree.com

EXPERIENCE

Outback, Stockbridge, GA — Server/Bartender

July 2017 - PRESENT

Created a welcoming and positive environment for diners and guest. Receiving Employee of the year in 2019. Served bar and restaurant patrons ordered drinks, including beer, wine, liquors, and mixed beverages.

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Apple, Remote — Tech Support

June 2020 - January 2021

Assisted customers with issues they experience with their iPhones, iPads, and iPods. I use probing skills to identify the root cause of their issues and detailed troubleshooting to help resolve the issues.

Paypal, Remote — Customer service rep. (Disputes)

February 2021 - March 2022

Assists the Disputes department in the receipt, investigation and resolution of customer disputes with regards to charged off accounts.

EDUCATION

Westover High School, Albany, GA — Diploma

August 2012 - May 2016

SKILLS

Computer Kills

Time Management.

Active listening.

Problem solving and Empathy

Flexibility and adaptability

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