Amy M Kinney **** Clearbrook Drive

Kennedale, TX 76060

[c] 817-***-****

ad383m@r.postjobfree.com

Polished, detail-oriented professional with more than 20 years experience in coaching, training, coordinating, planning and supporting daily opera- tional and management functions. Highly focused with a strong sense of accountability and ability to prioritize with a sense of urgency; results-ori- ented in supporting complex, deadline-driven operations; proficient working through situations with incomplete information to achieve optimum outcomes; able to identify goals and priorities and resolve issues in initials stages; adept at developing and maintaining processes that reduce redun- dancy, improve accuracy and efficiency, and achieve organizational objectives; demonstrated ability to achieve high performance goals and meet deadlines in a fast-paced environment.

Skills

Very strong knowledge in Microsoft Office Suite (Word, Outlook, Excel, Powerpoint), BRIX, SAM, BIM360, MAC/PC, SIS, Docusign, Google Apps, SharePoint, Office365, Certify, and office equipment; excellent communication, and strong written and interpersonal skills. Professional Experience

Cureton Midstream, Dallas, TX 2/2024 - present

Executive Assistant (Contract)

• Lead calendar management for CEO - schedule meetings, check schedules and monitor schedule conflicts independently.

• Complete expense reports for CEO.

• Manage the flow of information to the CEO by screening calls, sorting email to CEO directive folders, and preparing and formatting com- munications for internal and external distribution.

• Coordinate travel and accommodations for CEO - research and book hotels, flights, car rentals, and venues, coordinate and manage calen- dars surrounding meetings, calculate distance/time between locations, and create/update itinerary.

• Perform various administrative duties such as typing, copying, faxing, filing and email correspondence.

• Support CEO with confidential and high-level executive activities and special projects.

• Assist Investor Relations with registering for conferences and scheduling calls with analysts and investors.

• Assist CEO direct reports with basic administrative tasks.

• Exercise discretion and maintain strict confidentiality.

• Act as the Office Manager for the client’s Dallas office.

• Continuously seek ways to improve processes and save time. Highland Homes, Ltd., Plano, TX 2/2006 - 10/2023

Director of Operations 4/2019 - 10/2023

• Set and implemented strategic goals for Department and initiatives to align company with mission, values, and vision.

• Maximize efficiency and communication by building out systems and processes for increased organization and unified work-streams. Pro- vide recommendations on organizational improvements and improve workflow processes.

• View the bigger, strategic picture to help anticipate needs and identify priorities. Identify opportunities for improved operations to drive efficiencies and make recommendations for consideration to Senior Leadership. Understand available data related to Operations and ana- lyze that data for insight into opportunities for improved performance and efficiency. Collaborate with all areas of the business to continu- ously promote and partner on efficiencies and effectiveness including report automation projects with IT department which decreased oper- ational report completion time.

• Select, coach, train, and evaluate employee performance.

• Generate reports for senior leadership for business planning and projections.

• Provide monthly reports regarding defective or unacceptable goods reported for corrective action.

• Develop, manage and oversee Operation’s and Office budget. Implement strategies to meet department financial responsibilities. Hold de- partment credit card. Maintain and track departmental and office expenses and reconcile budget.

• Participate in Cost-Savings Initiative Leadership Team and identify areas of change.

• Maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration.

• Serve as a mentor and develop statewide operations staff in new procedures, techniques and processes.

• Provide excellent on-boarding, training and team building. Communicate big picture vision of company to ensure organizational values are adhered to.

• Conceives of, plans, and coordinates the execution of office social events, staff appreciation events, and recognitions.

• Handle multiple, potentially competing priorities with patience and flexibility, with frequent, tight deadlines, remaining calm under pres- sure and responsive throughout.

• Oversee Customer Care Team and act as a liaison between homeowners and field warranty team.

• Vendor relations and contract negotiations.

Operations Manager/Office Manager 2/2006 - 3/2019

• Serve as Executive Assistant to the Executive Vice President, COO and VP of Operations with integrity and discretion.

• Ensure the executive’s time is aligned with their priorities through demonstrated understanding of the core business and by leveraging strategic prioritization strategies.

• Accountable for planning, coordination and oversight of travel and accommodations.

• Audit and approve all expense reports for monthly submission.

• Provide complex and dynamic scheduling and calendar support for the executive. Advance preparation for all commitments and engage- ments, including comprehensive briefing materials and pre-reads, meeting agendas, presentations, itineraries etc. Review all materials for accuracy and completeness, push-back on stakeholders if documentation is not comprehensive.

• Draft initial and reactive email communications to streamline and prioritize executive time.

• Handle work with a proactive and efficiency-oriented approach, while being highly organized and paying attention to detail.

• In conjunction with HR, assists in the on-boarding process for new leadership team members including scheduling introductory meetings and tours, security badge assignment, office set up. Act as liaison with HR Department to collect necessary paperwork for final system set up.

• Manage office repairs and maintenance, service contractors, minor works and other requests, tracking to completion.

• Provide leadership, training and development for operations and office team including performance reviews, performance improvement plans, and compensation discussion.

• Coordinate updates and changes with other department leaders for company construction and sales training manuals.

• Prepare staff work schedules and assigned specific duties.

• Establish training program for sales field team including videos, manual and one on one training sessions as needed. Assist with the updat- ing of all sales and construction manuals for field team state wide.

• Maintain accurate office inventory records while ensuring optimal stock levels at all times.

• Coordinate and managed all office management responsibilities including, but not exhaustive: reception area and multiline phone system, process vendor invoices for payments, tracking employee birthdays, maintaining company directory, mailroom services, courier services, maintenance requests and follow up with building management team, break room upkeep, recycling needs, office supply orders for corpo- rate office and satellite offices, office holiday decorations, arrange for catering as needed for departmental and company events, and budget creation. Verification and final approval of invoices to ensure correct prices and that materials have been received.

• Manages relationships with building management and local vendors (e.g., office supplies, beverage services, cleaning services, etc.)

• Oversees physical space, identifying and addressing maintenance issues as needed. Provides daily security oversight, including access card management.

• Maintain office equipment and maintenance records.

• Facilities Project Management including 7 remodels, manage office repairs and maintenance through completion. Manage subcontractors and follow company’s bid procedure for all projects. Maintain all floorpans and selections for future needs.

• Generate reports as needed for leadership for business planning and projections. Administer and monitor assigned budget items to ensure all work is done within stated budget.

• Coordination of special projects including: report automation, paperless initiative, providing process information to IT department for soft- ware conversion project, homeowner survey automation project, and assisting other departments in creating and maintaining electronic filing system for more efficient and effective internal communication between team members. Emler Swim School, Arlington, TX 1/2003 - 2/2006

Facility Director

• Maintain all facility operations including pool maintenance, grounds maintenance, parking lot lights, and building repairs. Ensure compli- ance with all health and safety, environment and risk management policies and procedures for the site.

• Oversee remodel of facility. Administer and monitor assigned budget items to ensure all work is done within stated budget.

• Direct management of 30-40 team members including Assistant Managers, teaching staff and sales team; set team and individual goals, create contests and provide team motivation. Assure all team members understand company strategies and long term goals.

• Manage a clientele of roughly 1,800 students weekly.

• Certify, train and provide in-service sessions for managers, sales staff, teaching staff and lifeguard staff. Assist in creating management team training program for potential managers in collaboration with Company President.

• Assist in reviewing and writing swim curriculum for all levels.

• Create annual budget outline and quarterly report for company.

• Responsible for selecting, coaching, training staff, and evaluating employee performance.

• Assist Company financial advisor in developing bonus/commission structure for all facility directors.

• Proactively develop and manage client relations, ensuring that expected service levels are achieved. Conduct presentations to management groups, training groups and outside organizations.

• Create and manage budgets for facility operations ensuring expenditures were in line with organizational goals.

• Identify potential safety hazards within the facility and developed plans to address them promptly.

• Coordinate with vendors to arrange timely delivery of materials and supplies needed for daily operation.

• Contact necessary contractors for addressing urgent facility repair needs.

• Conceives of, plans, and coordinates the execution of office social events, staff appreciation events, and recognitions. The Muscular Dystrophy Association, Dallas, TX 4/2000 - 12/2002 Dallas District Director 2001 - 12/2002

• Generate $910,000 to meet District and Regional budget. Work with Divisional and Regional Directors on District goals and needs. Main- tain quarterly forecasting processes and annual budget plans for district. Achieved 114% of budget at end of Fiscal 2002 and ranked 16th in the country.

• Coordinate social galas, golf tournaments, clay shoots, and other events and events exercising ability to improvise, improve procedures, and meet demanding deadlines. Lead 7-Ups Serving up a Cure Celebrity Waiter Dinner, the largest netting social dinner for MDA in Texas and coordinated the Fill-The-Boot Fire Fighter Campaign which was ranked Number 1 in the country in 2001. Instrumental in doubling the Telethon Lock up fundraising event net amount.

• Visit and select venues and work with outside vendors for each event/program.

• Manage event execution, room set up, vendor coordination, seating charts, guest registration, and troubleshoot all aspects of event.

• Supervise and train Program Coordinators, temporary help and administrative staff. Assure all team members understand District strategies and long term goals.

• Create and manage donor databases, tracking donations and other pertinent information.

• Ensured accuracy of all financial documents related to donations or grants received by the organization.

• Collaborate with executives to identify potential donors and cultivate relationships with them.

• Develop marketing materials such as press releases and brochures for use in fundraising campaigns. Prepare and distribute promotional materials as needed.

• Establish strong partnerships within the community to increase awareness of organization's mission and services offered.

• Conceives of, plans, and coordinates the execution of office social events, staff appreciation events, and recognitions.

• Manage donor databases and tracked progress on donations and pledges made by individual contributors or corporate partners. Fort Worth Program Coordinator 4/2000 - 2001

• Generate $210,000 towards the Fort Worth District budget. Achieved 105% of budget at end of Fiscal 2001.

• Develop new fund raising programs to increase involvement in Tarrant County businesses and schools.

• Generate correspondence and follow-up activities for events.

• Schedule and organize program-related meetings and events.

• Manage databases containing participant information and program metrics.

• Keep team members up-to-date with relevant project information.

• Implement strategies to increase participation in programs among target populations.

• Monitor project budget by tracking expenditures and transactions.

• Draft communications materials such as newsletters and press releases in order to promote programs.

• Recruit volunteers for specific tasks associated with programs. TCU, Fort Worth, TX 8/1996 - 4/2000

Assistant Men’s and Women’s Swim Coach

• Assist in the development and conditioning of Division I Program resulting in 2 Olympians and NCAA qualifiers.

• Recruit student athletes, both national and international. Women’s team ranked TOP 25 for the first time in school history and Men’s team ranked TOP 25.

• Generate and maintain all NCAA reports and files on student athletes on swim team to compliance.

• Arrange team travel arrangements, create itineraries, handle team and coaches’ expenses, make appointments, and set meetings.

• Assist Sports Information Office in writing/proofing team promotional materials.

• Member of TCU Athletic Department’s Social Committee and Community Involvement Committee. The John Marshall Law School, Chicago, IL 1989 - 8/1996 Assistant Registrar 1991 - 8/1996

• Provide executive support to the Assist Associate Dean of Academic Services to ensure smooth operational function for Department.

• Assist in special event planning including guest lecturers, accelerated courses, the Barrister’s Ball, and Bar Review courses.

• Create and oversee room scheduling for all classes and outside organizations. Was instrumental in school’s adoption of computer room scheduling software and exam scheduling software.

• Create semester course schedule and exam schedule. Was instrumental in school’s adoption of computer course scheduling software pro- gram.

• Audit all student records for course registration and responsible for generating student transcripts and maintaining all confidential student and alumni files.

• Counsel students on course selections as a supplement to their faculty advisor. Coordinate registration changes with student financials, financial aid and programs.

• Provide statistics and proof academic and enrollment information for Law School catalogue.

• Commencement Manager. Complete student degree audits and graduation processing. File student bar exam applications and trial bar affi- davits to certify degree completion and graduation.

• Handle confidential information with tact, discretion and in compliance with FERPA regulations.

• Monitor compliance with all applicable regulations and laws relating to student records.

• Exam proctor for both the law school and for the Illinois Multi-state Professional Responsibility Exam. Assistant to the Registrar 8/1989 - 1991

• Provide executive support to Registrar and the Record’s office including screening incoming telephone calls and routing to appropriate personnel, take accurate messages, retrieve and deliver mail correspondence, greet visitors, manage calendar and set appointments, process invoices, and office supply ordering and distribution.

• Maintain calendar and set appointments for the Registrar.

• Assist with student registration process and grade process including data entry and maintaining class waitlists.

• Daily update of television prompter for student information.

• Maintain confidentiality of sensitive information according to school policy.

• Generate letters or emails confirming completion of requirements for degree programs.

• Maintain office inventory by assisting with supply orders. HF Swim Club, Flossmoor, IL 8/1992 - 8/1996

Head Coach

• Responsible for the athletic development and conditioning of competitive swim team. Developed swimmers ranked in the TOP 16 in the Nation for their age group multiple State Champions and Junior and Senior National Qualifiers.

• Responsible for marketing and growth of team. Increased membership from 20 to 150 swimmers within 3 years.

• Conduct fall and spring clinics.

• Monitor team budget and work with parent board on financial issues.

• Responsible for selecting, coaching, training staff, and evaluating Assistant Coaching Staff performance.

• Responsible for team equipment, publicity, team handbook, and team newsletter. Education

TCU Masters of Science Kinesiology

WIU Bachelor of Business

Six Sigma Green Belt Certification - Aveta Business Institute - February 22, 2018 Notary Public State of Texas

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