B

Samantha

Bell

+1-662-***-****

samkaybee**@gmail.c

om

Horn Lake, MS 38637

SUMMARY

Result-driven and resourceful

Enthusiastic administrative specialist with 6 years of experience and well-developed administrative skills in team communication, bookkeeping and scheduling. Career-minded with talents in preparing reports, taking messages and sorting and routing mail. Comfortable working in fast-paced, demanding office environment. SKILLS

Microsoft office

Micros

Quick books

Adobe. Editing and proof reading.

Colorist (10+ years)

Hairstylist (10+ years)

Cosmetology (10+ years)

Hairdresser

Guest Services

Upselling

Makeup Application

Microsoft Outlook

Business Development

Audatex (1 year)

POS

Xact Analysis (1 year)

Customer Follow-Up

Correspondence Preparation

Database Entry

Billing and Invoicing

Daily Reporting

Documentation and Recordkeeping

Scheduling Appointments

Database Administration

Maintaining Confidentiality

Clerical Support

Calendar Coordination

Schedule Management

Basic Accounting

Word Processing

Document Management

Verbal and Written Communication

Meeting Coordination

Appointment Scheduling

Proofreading Documents

Information Security

EXPERIENCE

Administrative Clerk

Atlanta, GA

Tax pro MVP/ Oct 2021 to Current

Organized and maintained filing systems both electronically and manually. Answered phone to take messages or redirect calls to colleagues. Resolved customer complaints in a timely manner.

Provided administrative support to the executive team. Managed daily office operations, including scheduling appointments and managing incoming calls.

Prepared and processed documents such as invoices, reports, memos and correspondence.

Performed data entry duties to update client information in databases. Greeted and signed in visitors to facilitate front office operations. Maintained accurate records of financial transactions using accounting software programs.

Hairstylist/ Cosmetologist

Memphis, TN

Samtastic Stylez/Salon Inspiration/ Aug 2014 to Current Direct contact and communication with clients

Market attract and meet tio a demanding client base/ external customers Assess and consult client on hair needs and wanted looks Accounting and bookkeeping (financial)

Network marketer, Product distributor

Ensured that every client need is met and each experience is unique and consistent which leaves client satisfied

Managed salon as well as POS guidelines

Guaranteed customers with exemplary and timely service. Claims Adjuster

Memphis, TN

Capstone ISG/ May 2018 to Nov 2019

Trained colleagues in proprietary investigation and claims processing software Handled over 400 calls per month, maintaining 85% satisfaction rating Processed 15 claims per week to determine company liability. Administrative Assistant

Bartlett, TN

Call Atm Service/ Feb 2011 to Jun 2014

Serve visitors by greeting, welcoming, directing and announcing them appropriately Answer, screen and forward any incoming phone calls while providing basic information when needed

Update appointment calendars and schedule meetings/appointments Perform other clerical receptionist duties such as filing, photocopying, collating, faxing etc

Receive and sort daily mail/deliveries/couriers

Answer and screen incoming calls

Handle and redirect customer queries

Take and distribute messages

Manage all visitors

Organize incoming and outgoing mail

Coordinate meetings and appointments

Assist with organization of company functions and events Prepare letters and documents

Utilize MS Office fully in daily tasks and responsibilities Set up and maintain accurate data management systems Research and retrieve information

Maintain a professional reception area.

EDUCATION AND TRAINING

Associate of Arts: Business Administration

Southwest Tennessee Community College Expected in May 2026 Memphis, TN

Certificate in Cosmetology

Paul Mitchell memphis May 2016

Bartlett, TN

High school or equivalent in General

Rosa Fort High School May 2004

Tunica, MS

CERTIFICATIONS

Cosmetologist, 04/2016, 04/2019

Driver's License, 09/2021

Cosmetology License, 04/2022, 04/2024

Property & Casualty License, 04/2022, 04/2024

WORK AUTHORIZATION

Authorized to work in the US for any employer

PERSONAL INFORMATION

Willing To Relocate: Anywhere

Contact this candidate