PERSONAL INFORMATION

Migena Seferaj

**** ***** **,

Rocky River,OH 44116

+1-216-***-****

ad3827@r.postjobfree.com

https://www.linkedin.com/in/migena-daja-69b97a197/

Sex Female Date of birth 05/10/1994

WORK EXPERIENCE

01/06/2021 Giga Team Coordinator

Giga Team achievement follow up

Accessories and Device target follow up

New products Giga Team

Training and sales;

-E-Bussines

- Device Financing

- eShop

01/09/2019–Present

Innovation Field Expert

Vodafone Sha, Tirane (Albania)

Management of Giga-Experts

Trainer for Experts

Support

15/03/2019

Store manager

Connectel shpk, Elbasan (Albania)

Teamwork organisations.

Completed task for monthly objectives.

Customer satisfaction by services.

27/11/2018

Giga Expert

Connectel Shpk, Elbasan (Albania)

Server promotion to each customer.

Technical support for customer.

Completed tasks for all objectives.

Staff training.

11/03/2016–25/10/2018

Store Adviser

Connectel Shpk, Elbasan (Albania)

Meeting and greeting customers.

Presenting the offers.

Presenting the accessory.

Assisting the waiters as needed.

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EDUCATION AND TRAINING

10/2017–07/2018

M.B.A Business Management

Aleksander Xhuvani, Elbasani (Albania)

10/2013–07/2016

B.B.A Business Administration

Aleksander Xhuvani, Elbasan (Albania)

Cuyahoga Community College

English Level Course

PERSONAL SKILLS

Communication skills

- Excellent written and verbal communication skills.

- Confident, articulate, and professional speaking abilities

- Empathetic listener and persuasive speaker

- Speaking in public, to groups, or via electronic media

- Teamwork

Organisational / managerial skills

- Decision making

- Planning and scheduling

- Problem solving

- Strategic thinking

- Leadership

- Listening skill

- Creative thinking

- Taking notes

- Reviewing, Research

- Self motivated

Digital skills

SELF-ASSESSMENT

Information processing

Communication

Content creation

Safety

Problem-solving

Proficient user

Proficient user

Proficient user

Proficient user

Proficient user

Digital skills - Self-assessment grid

- Microsoft Office

- Team Viewer

Driving licence

Yes

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