JM Judith Moss
Rockaway, NJ ***** 973-***-**** ad381g@r.postjobfree.com
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OBJECTIVE To be an part of an organization that can directly benefit from my backround in retail sales, custom manufacturing and most currently personal services. ATTRIBUTES Detail Oriented
Self Starter
Responsible
Trustworthy
Team Player
Enjoy merchandising
PROFESSIONAL
PROFILE
FOUNDER / PROFESSIONAL PET SITTER 01/2014 to CURRENT Walk The Walk Pet Care Service Rockaway, NJ
Managed all daily operations as related to all customer service functions Work to achieve all business objectives and personal goals Exceptional problem solving and communications skills Gave animals proper attention to promote secure environment in owner's absence.
Ensured timely feeding and exercise routines for pets in accordance with owner instructions.
Improved overall pet health through consistent daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior.
Helped pet owners transition pets into new homes and environments though training.
Communicated professionally with pet owners via phone and text. Collaborated with other local pet care providers when needed to ensure seamless service continuity for clients in case of scheduling conflicts or personal emergencies.
Increased client retention rate through excellent communication skills and genuine love for animals.
Developed strong relationships with clients, leading to repeat business and recommendations from satisfied customers.
RECEPTIONIST / DISPATCHER 02/2012 to 01/2014
Caserta Electric Dover, New Jersey
Managed multiple tasks and met time-sensitive deadlines. Maintained well-organized reception area with updated materials, creating a welcoming environment for visitors.
Answered phone promptly and directed incoming calls to correct offices. Interacted with vendors, clients and our service personnel to receive orders, direct activities, and communicate instructions. Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Helped to develop company materials as well as prepared Power Point presentations for client-related purposes to include all trades materials Tracked important daily information of electricians and work schedules. Worked effectively in fast-paced environments.
PREVIOUS EXPERIENCE
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Classic Manufacturing, Inc
City of Industry, CA
8 years
Manufacturing
I Was Framed
Gardena, CA
1.5 years
Manufacturing
Standard Shoes
North Hollywood, CA
1 year
Retail Sales
J. Smyth Footwear
Santa Monica, CA
8 years
Retail Management
Broadway Dept Store
Santa Monica, CA
2 years
Personal and professional references available on request EDUCATION High School Diploma 06/1979
Music And Art High School, New York, NY