Customer Service Appointment Setter
Resume:
Jontay Henderson
Euharlee, GA *****
***************@*****.***
My name is Jontay Henderson aka Mr get the job done right, and I am a highly motivated hard working type of guy. You can always count on me to be there and do my job 100% to the fullest. I work well individually and also on a team. No task is to hard that I won’t go above and beyond to figure out the situation. I do my best and if my best isn’t good enough I try even harder Work Experience
Insurance Sales Agent
Allstate Insurance - Marietta, GA
November 2021 to Present
• Customer service
• Make outbound calls to leads
• Assist customers with advise about insurance
• Provide best coverage that fit needs
• Find ways to bring in more business
• Watch training videos to help become a better agent
• Conduct business and bind policies
• Meet monthly goals
• Use of social media to conduct business
• Give out ideas that best suit the company for business increase
• Motivate team members and role play to help over come objectives
• Take on responsibility to keep the work flow in a productive way Appointment Setter
Blue Raven Solar - Atlanta, GA
April 2021 to October 2021
My job as an appointment setter was to go door to door pitching the product to potential customers retaining info to see if they qualified for the product. After the steps were completed scheduling an appointment for the closer to come in show them the rate n how much they’d save switching over to close out the deal. Making appointments I was not only paid my hourly rate but my commissions for completed appointments I would get four to five schedules a day and atleast 7 that actually went through a week. I learned how to persuade and also Convince to the people this was the best option for them. The more and more I talked to different people I became more confident and a people person making my job a lot easier.
LTO (Lift Truck Operator) team lead
Shaw Industries - Cartersville, GA
November 2017 to April 2021
lead/lot driver I drive forklift squeeze lift and also pole lift. My daily work activity consist of: pulling orders for yarn to be hung or back wind, making sure that everyone is in there assigned area of work, making sure there is work on the floor, maintains paper work at the end of the shift, moving around creeks for the yarn to be hung on or stripped, making sure I talk with the team about any conflicts and problem solving, talking to the manger about a game plan for the shift to accomplish the weekly goals over the past four years I’ve worked my way into my position I’m in today as a hard worker Shift Manager
McDonald's - Cartersville, GA
November 2015 to November 2017
Run a successful shift food safety count in truck cash control safe count people person departments unload and stick material from struck inventory handle customer complaints maintain employee hours assist employee delegate task problem solving
Forklift Operator
Toyo Tire - Cartersville, GA
August 2013 to October 2013
Pull material stock material correctly scan material Lube Tech
Jiffy lube - Cartersville, GA
July 2012 to August 2013
Oil changes tire rotation windshield wiper repair top off oil clean windows and vacuum inside of cars Education
Education in Education
Cartersville High School - Cartersville, GA
August 2008 to May 2012
Healthcare management
South University_Savannah Online
August 2013
Skills
• Machine Operator (Less than 1 year)
• Material handier (1 year)
• Cash Handling (3 years)
• Customer Service (4 years)
• Receiving (1 year)
• Brake Repair
• Detailing
• Food Safety
• Oil Change
• Forklift
• Warehouse Experience
• Packaging
• Sales
• Driving
• Door-to-door
• Insurance Sales
Certifications and Licenses
Food Manager Certification
July 2016 to July 2021
Forklift Certification
Property and Casualty License
November 2021 to April 2024
Insurance Producer License
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