DARLENE DEWBERRY

READY AND WILLING!

Decatur, GA 30034

ad380z@r.postjobfree.com

+1-404-***-****

I am a motivated individual who is seeking employment in the Driving Industry. Most recently, I have completed my CDL B training and now I am licensed. I also, completed coursework and training in: Basic

Plumbing, Electric, Carpentry, Soldering, Painting, and Concrete Placement. I am also Certified in OSHA

(30) training, CPR/First Aid and ATSSA Flagging.

Authorized to work in the US for any employer

Work Experience

Truck Driver

Goodwill of North Georgia at CDC - Chamblee, GA

December 2023 to Present

The experience I gained working at Goodwill besides learning the routes for delivery are chemical bar scanning, sorting products in regards to useful, removing bar codes, scanning and packaging, shipping and receiving, as well as managing time for pick up and drop offs for deliveries. I also have forklift experience.

Customer Service Representative

Delightful cakes - Decatur, GA

February 2019 to August 2022

· Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

· Answered inbound calls, chats and emails to facilitate customer service.

· Demonstrated excellent communication skills in resolving product and consumer complaints.

· Developed strong customer relationships to encourage repeat business. Faith Medical Services

PCA - East Point, GA

December 2017 to April 2018

· Helped patients' feel independent and dignified by assisting with activities of daily living (ADLs).

· Completed frequent cleaning and sanitizing to maintain healthy environment for patients.

· Planned and prepared meals meeting patients' nutritional requirements.

· Transported patients between facility rooms and helped move individuals between mobile equipment and beds.

PCA

rescare healthcare - Atlanta, GA

April 2017 to August 2017

· Helped patients' feel independent and dignified by assisting with activities of daily living (ADLs).

· Completed frequent cleaning and sanitizing to maintain healthy environment for patients.

· Planned and prepared meals meeting patients' nutritional requirements.

· Transported patients between facility rooms and helped move individuals between mobile equipment and beds.

Education

ASSOCOCIATE OF SCIENCE

Onodaga Community College - Syracuse, NY

Skills

• Customer Service

Communications

Fuel Logs

Optimizing Routes

Fare Collections

GPS Applications

Safe Driving Skills

Bus Inspections

Adjusting Routes

Schedule Management

• Driving

• Customer service

• Schedule management

• Box truck

• Communication skills

• Forklift

• Supervising experience

• Telemarketing

• Cash register

• Windows

• iOS

• Nursing

• Commercial driving

• Moving

• Childcare

• Cash handling

• Call center

• Sales

• Caregiving

Certifications and Licenses

OSHA 30

First Aid Certification

CPR Certification

CDL B

Air Brake Endorsement

October 2023 to October 2031

Driver's License

Geriatric Nursing Assistant

CNA

Assessments

Customer service — Proficient

September 2022

Identifying and resolving common customer issues

Full results: Proficient

Delivery driver — Proficient

April 2023

Interpreting instructions or signs and solving problems Full results: Proficient

Work style: Reliability — Proficient

April 2023

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Delivery driver — Proficient

April 2023

Interpreting instructions or signs and solving problems Full results: Proficient

Technical support: Customer situations — Proficient September 2022

Responding to technical support situations with sensitivity Full results: Proficient

Outside sales — Completed

September 2022

Understanding and responding appropriately in sales scenarios, and performing common sales calculations

Full results: Completed

Security guard skills — Proficient

October 2021

Assessing risks, enforcing security standards, and handling complaints Full results: Proficient

Sales skills — Completed

September 2021

Influencing and negotiating with customers

Full results: Completed

Call center customer service — Proficient

September 2022

Demonstrating customer service skills in a call center setting Full results: Proficient

Work style: Reliability — Proficient

August 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Home health aide skills — Proficient

September 2021

Providing care to patients in a home setting

Full results: Proficient

Work style: Reliability — Proficient

April 2023

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Attention to detail — Completed

September 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Completed

Early childhood development — Proficient

April 2023

Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: Proficient

Customer focus & orientation — Proficient

October 2021

Responding to customer situations with sensitivity Full results: Proficient

Technical support — Completed

September 2022

Performing software, hardware, and network operations Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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