Elizeth Rijos

ad380l@r.postjobfree.com

646-***-****

Profile Objective

** *****’ experience in the healthcare field. Seeking a position that will utilize acquired skills and promotes creativity and challenging opportunities for professional growth.

Experience

Nuvance Health Scheduling Team Lead March 18-Present

Interview patients or their representatives to identify problems relating to care.

Coordinate communication between patients, family members, medical staff, and/or administrative staff.

Explain policies and procedures, or services to patients using medical or administrative knowledge.

Schedule patients for tests and appointments, collecting co-pays.

Maintain electronic medical records system and process physician orders.

Perform administrative assistant duties, i.e., filing, copying, handling incoming messages, ordering office supplies and processing mail and other related paperwork.

Front desk duties include checking patients in, scheduling follow-up appointments as required.

Assist with physicians’ recertification for their medical licenses.

Data entry of physician’s expenses for CME’s, travel mileage, cellphone use

Provide detailed, accurate, timely documentation for patient database system.

Managing small project teams to develop, execute and complete assignments when supervisor is not in the office.

Run reports to ensure daily operations are running efficiently.

Ensure patient confidentiality in accordance with HIPPA regulations.

Develop and arrange continuing education opportunities for all staff to increase knowledge and skills.

Manage staff Kronos and weekly schedule.

Carefully select, develop, retain, train and qualified staff

Contact providers to discuss status of billing and collections policy

Western Connecticut Health Network Reimbursement Analyst November ‘16 - March ‘18

• Maintain accurate, and timely claim submission for designated groups of account by payer

• Schedule research patient follow-up visits and testing according to protocol requirements

• Ensure that all claims are complaint with state and federal billing regulations and contractual obligations

• Collect cash from third party payers and patients

• Ensure accurate, timely application of cash received

• Process statements to ensure an effective billing system

• Expedite inquiries by mail or phone as related to the designed group accounts

Columbia University Medical Ctr Project Coordinator- Cardiology February ‘12 – November ’16

• Scheduled research patient follow-up visits and testing according to protocol requirements.

• Served as a translator to assist with communication between the Clinical Research

Coordinators, Physicians and the patients during follow up visit

• Responsible for coordinating all paperwork for follow up visit

• Performed vital signs, EKGs at the time of research follow up visit

• Send patient reports to referring physicians

• Assisted with 6-minute walk test for certain studies

• Requested source documents from external sources, and tracks all source document requests and receipts

• Filed all necessary information in the corresponding patient binder

Columbia University Medical Center Medical Secretary- Cardiology July 09 – January ‘12

• Scheduled initial and follow-up visits in the IDX system for all procedures in the lab

• Registered patients upon check-in, verify and process insurance to ensure accuracy.

• Reviewed all charge tickets and ensure all appropriate items are selected for submission

• Served as a translator to assist with communication between the technicians, physicians

and patients during different echo procedures.

New York Presbyterian Hospital Venipuncture Tech December ‘08 – January ‘09

• Responsible for the phlebotomy work for a 44 bed inpatient unit

• Assembled equipment, such as tourniquet, needles, disposable containers for needles,

blood collection devices, gauze, cotton, and alcohol on work trays.

• Transported all blood work specimens to the laboratory in a timely manner.

Education/ Skills

• SANFORD BROWN INSTITUTE Medical Assistant Certificate Program

• Bilingual English and Spanish • Well organized, efficient, team player • Honest, discrete, friendly, hardworking

• Advanced skills in MS Office for Windows 2000, Windows XP, Type 40 wpm

•Naugatuck Community College pre-reqs for nursing degree Present

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