SHAKELA

HURDLE

ad380c@r.postjobfree.com

& 501-***-****

* ****** ****, ** *****

SKILLS.

+ Mobility Assistance

+ Hospitality service expertise

+ Regulatory Compliance

+ Professional Appearance

+ Strong Work Ethic

+ Verbal and written

‘communication

+ Safety Procedures

+ Guest Services

+ Team player attitude

+ Cleanliness and sanitation

+ Issue Resolution

+ Efficient multitasking

+ Adaptable to change

+ Calm Under Pressure

+ Active Listening

+ Critical Thinking

+ Microsoft Office

+ First Aid/CPR

+ Team building

+ Recordkeeping

+ Time Management

+ Teamwork and Collaboration

+ Project Planning

+ Relationship Building

+ PPE use

+ Networking

+ Problem-Solving

+ Exceptional communication

+ Marketing

+ Cultural Awareness

EDUCATION

Premier High School Of Little Rock

Little Rock, AR + 05/2021

High Schoold Diploma

Q

PROFESSIONAL SUMMARY

Hello, am Shakela Hurdle. am A Hardworking and passionate job

seeker with strong organizational skills eager to secure entry-level Job

Title position. Ready to help team achieve company goals. am a very

organized and dependable candidate successful at managing multiple

priorities with a positive attitude. Willingness to take on added

responsibilities to meet team goals. have a very versatile skill set and

am willing to learn anything and will be the best at it! have very good

memory and can grasp onto things quickly which helps me get the job

done.

WORK HISTORY

‘ABM Industries - Airline Passenger Assistant,

Little Rock, AR + 04/2023 - 11/2023

+ Supported family travelers by helping manage children, luggage, and

other pre-flight preparations as needed.

+ Facilitated smooth travel for passengers with special needs,

coordinating appropriate accommodations with flight crew.

+ Demonstrated proper use of safety equipment and seatbelts to

inform and educate passengers prior to takeoff.

+ Assisted elderly or disabled passengers in overcoming travel

challenges, ensuring a comfortable journey from check-in to arrival

at the destination.

+ Reduced boarding and deplaning times through efficient wheelchair

assistance and prompt communication with airline staff.

+ Assisted passengers with disabilities by providing wheelchairs and

supporting throughout airport to provide excellent customer service.

+ Answered questions regarding flight schedules, travel routes and

arrival times.

+ Served passengers food and beverages and dispensed items for

comfort and entertainment.

+ Worked well in a team setting, providing support and guidance.

+ Self-motivated, with a strong sense of personal responsibility.

Mcdonald’s - Cashier

Little Rock, AR + 03/2019 - 04/2022

+ Enhanced customer satisfaction by providing efficient and accurate

cash transactions.

+ Answered questions about store policies and addressed customer

concerns.

+ Assisted customers with returns, refunds and resolving transaction

issues.

+ Stocked, tagged and displayed merchandise as required

+ Greeted customers entering store and responded promptly to

customer needs.

+ Assisted with day-to-day operations, working efficiently and

productively with all team members.

+ Learned duties for various positions and provided backup at key

times.

Arkansas Department Of Transportation - Office Assistant

Little Rock, AR + 06/2020 - 09/2021

+ Assisted in financial tasks such as invoicing, expense tracking, and

budget preparation to ensure accuracy.

+ Contributed to a positive work environment by fostering open

communication among colleagues.

+ Completed clerical tasks such as filing, copying, and distributing

mail.

+ Facilitated smooth operations by efficiently handling incoming mail,

phone calls, and visitor inquiries.

+ Maintained and updated office records, both digital and physical.

+ Expedited document processing with accurate data entry and timely

filing.

+ Ordered office supplies and kept office stocked with needed

resources to operate smoothly.

+ Managed daily data entry and kept clerical information accurate and

up-to-date.

+ Created and maintained detailed records of all office activities.

+ Welcomed office visitors and alerted staff to arrivals of scheduled

appointments.

Contact this candidate