P.O. Box ***

Stony Creek, Virginia *****

Cell: 804-***-****

ad37yd@r.postjobfree.com

Taineka Pretlow Taylor Richardson

Objective: To obtain a position that allows the opportunity for growth and advancement in a setting that impacts the lives of others in a positive manner.

Experience

Human Resource Specialist-Foundation for Care-711 North Courthouse Road, Richmond, VA 23236

September 19, 2022-September 5, 2023

Assist in implementation and administration of Human Resource policies and procedures to ensure compliance; ensure policies and procedures are consistent and fairly applied to all employees; maintain personnel files; advise managers, supervisors and employees on human resource policies; complete onboarding and orientation training for new hires; provide information and consultation regarding employment issues; maintain accurate employment records and files; responsible for the timely entry of new hires, pay rates, pay status changes and termination information of all employees into the ADP RUN payroll and timekeeping systems; review and import employee timecard information into the payroll system; check figures for accuracy and necessary approvals. Reviews payroll documentation and research and resolve questions from managers and employees as they relate to the processing of payroll information such as banking, garnishments, employment verifications, worker’s compensation, retroactive pay calculations, tax questions and other changes; reconciles attendance daily with employee timesheets against schedule and time in/time out reporting; maintains running reposts of attendance incidents; ensures hours are accurately accumulated and categorized in a format compatible with company and department payroll procedures; assist department heads with staffing needs to include hosting/attending job fairs; reviews application/resume, evaluating background checks, license/certification verifications, reference checks and complete employment verifications; schedule and conduct interviews; filing documents for personnel charts; contact with ADP RUN to address any deduction issues; create charts for new hires; create new billing log for payroll; communication with employees by telephone and email; answer phones; greet visitors; scan and search resumes on Indeed and Zip Recruiter; complete OIG reports; schedule trainings for TOVA, CPR/FA and medication management for employees; other duties as required.

HR Consultant/Office Manager/New Desires Family Services, Inc.

11209 Old Stage Road Suite A, Chester, VA 23836

May 1, 2022-September 1, 2022

Assist with onboarding new hires, reviewing timesheets for accuracy to enter into ADP system; process timesheets to complete billing log; interview and train new hire staff; Perform routine office duties to include filing, answering/directing calls/sending faxes; Maintain professional relationships with colleagues and others in the community; audit clinical charts; create charts for clients in services; make copies of needed documents for staff to complete intake paperwork for clients; other duties as assigned.

Office Support Specialist/ Quality Assurance/QMHP-A/C-Guiding Light Family Services-420 South Main Street, Suite H, Emporia, VA 23847

January 22, 2020-April 30, 2022

Provide administrative support for all administrative officers; assist office manager with upkeep/maintenance of clinical charts; assist with proofreading, creating, editing and distributing internal and external correspondence, documents and forms; Perform routine office duties (filing, answering/directing calls, creating documents and spreadsheets) as needed; Coordinate with administrative (management) staff to ensure documentation compliance with established policies; Maintain appropriate professional relationships with colleagues and community partners, other duties as assigned. Case assignment with adult and adolescents when available; provide services on an intensive basis and utilizing short-term, solution focused treatment strategies; prepare written service plan, incorporating input from clients and involved services providers; Respond to crisis situations within twenty-four hours a day availability; document services provided through progress notes, quarterly reports and behavior logs; ensure supporting interventions are implemented with clients; participate in weekly supervision; develop Individual service plan for clients; maintain confidentiality; other duties as assigned.

Office Manager/Medical Records-Life Enhancement Services, LLC-100 Brunswick Avenue, Emporia, VA 23847

July 9, 2019-January 16, 2020

Mail (incoming and outgoing) distribution; Maintain office supplies; maintain client medical records daily; maintain good sanitation and housekeeping practices; report equipment failure; maintain filing, typing, faxing, auditing records; schedule meetings and appointments; organize the office layout and order stationary and equipment; assist with update and maintain office policies as necessary; organize office operations and procedures; coordinate with IT department on all office equipment; provide general support to visitors; attend community meetings as needed; other duties as assigned; open office on time daily Mon-Thurs; work on Fridays when asked to do so; basic computer skills, demonstrate ability to work with minimum supervision; good documentation and communication skills; reliable transportation; knowledge of agency policies and procedures; other duties as needed.

QMHP A/C-New Journey Family Services, LLC-156 Baker Street, Emporia, Virginia 23847

May 2016-June 2019

Case assignment with adult and adolescents when available; provide services on an intensive basis by visiting the homes and utilizing short-term, solution focused treatment strategies; prepare written service plan, incorporating input from clients and involved services providers; Respond to crisis situations within twenty-four hours a day availability; document services provided through progress notes, quarterly reports and behavior logs; ensure supporting interventions are implemented with clients; participate in weekly supervision; develop Individual service plan for clients; maintain confidentiality; other duties as assigned.

Therapeutic Day Treatment Counselor-Youth and Family Services of Virginia-300 Arboretum Place, Suite 502 Richmond, Virginia 23236

October 8, 2010-August 31,2016

Provide case management and case coordination services to high school students with behavioral problems; Facilitate one on one sessions and group therapy with clients; Provide counseling to youth during school hours and redirect inappropriate behaviors; Maintain weekly contact with family by phone and visitation to the home; Provide transportation when needed; Complete monthly progress reports, Individual Service plans; family session logs and daily progress notes; Maintain client’s records in accordance with Medicaid requirements; Maintain communication with school personnel; other duties as assigned.

Group Home Counselor-Youth Group Home-9610 Krause Road, Chesterfield, Va 23832

August 10, 1998 – May 28, 2010

Provide supervision for co-ed residents with behavioral problems, ADHD, learning disabilities; substance abuse issues and depression; Monitor residents at all times and provide care for youth in residential facility; Cooking, cleaning and transporting youth out into the community; Counseling youth in crisis situations and communicating with families, youth, social workers and probation officers; Administer medications as prescribed; Knowledge

of counseling procedures and techniques.

Therapeutic Day Treatment Counselor-Family Preservation Services, Inc.-3000 Belt Blvd., Richmond, VA 23234

May 26, 2008 – September 14, 2010

Provide case management and case coordination services to school aged students with mental health diagnosis; Facilitate one on one sessions and group therapy for clients; Counsel youth during school hours to redirect inappropriate behaviors; Maintain contact with family by phone and visitation to the home; Provide transportation when needed; Complete monthly progress reports, daily progress notes; client contact summaries; family session logs; daily attendance logs; Attend weekly staff mtgs.; Maintain communication with school personnel, Develop service plans.

Behavior Management Technician-Assisted Resources for Children, Inc.-P.O. Box 778, Prince George, VA 23875

May 25, 2007 – May 26, 2008

Provide one to one supervision with a special needs student in a school setting; Responsible for daily contact notes and behavior key sheets; case updates and monthly reports; Attend bi-weekly meetings with team to discuss progress or lack of progress and strategies used to target behaviors; Crisis intervention as needed; Weekly contact with guardian; Being a team player by substituting for another technician when needed; Attend wrap around meetings with school administrators and IEP meetings if needed.

Program Director-Savannah’s House-3608 Woodside Court, Hopewell, VA 23860

September 7, 2006 – May 25, 2007

Hiring, firing, supervising and evaluating staff; Developing and implementing new programs; Responsible for availability of supplies, materials and food; Coordinate new intakes and admissions; Assess clients for admission; Develop Individual Service Plan; Provide case management services; Maintain all resident, staff and program files; Coordinate each ISP, staff and treatment review meetings; Administer medications, CPR, First Aid; On call duties and coverage of shift as required; Complete staff work schedules; Complete payroll for staff.

Residential Manager-Savannah’s House-3608 Woodside Court, Hopewell, VA 23860

August 11, 2006 – September 7, 2006

Provide support in management and supervision of day to day operation of program; Assist with completing client’s assessment; Assist with development of client’s individual service plan; Monitor implementation of agencies policies and procedures; Provide supervision and direction to staff to enable them to carry out duties; Maintain contact with families, CSA, staff, probation officers and referring agencies; Administer medication; Verify payroll forms; On call duty/shift coverage as required; Manage office and organization of records.

Residential Supervisor-Outreach Residential Services, Inc. 5032 Niles Road, Richmond, VA 23234; 5100 Niles Road, Richmond, VA 23234; 7915 Varina Chase Drive, Richmond, VA 23234

January 15, 2006 – August 10, 2006

Oversee the daily operation of three adult mentally challenged group homes; Supervision of 17 residential counselors; Complete monthly and quarterly reports; Maintenance of building grounds and vehicles; Supervision of adults with mental illness/mental retardation; Schedule medical appointments and transport consumers to appointments and day treatment programs; Administer medications and check in medications for consumers; Conduct monthly staff meetings; On call 24 hours, weekends and crisis situations; Train and orient new staff with policies and procedures; Complete staff work schedules for three facilities; Other duties as required.

Residential Counselor-Outreach Residential Services, Inc.-5032 Niles Road, Richmond, VA 23234

July 21, 2005-January 15, 2006

Supervision of mentally ill and mentally retarded consumers; Consumers with diagnosis of Autism, Transport consumers into the community for appointments and outings; Administer medications as directed; Assist and supervise with cooking, cleaning and washing laundry; Assist with daily living skills; Assist in writing of monthly and quarterly reports with residential supervisor; Facilitate groups with consumers in accordance with individual service plan; Train and orient new staff to responsibilities and expectations; other duties as required.

Senior Youth Counselor-Outreach House for Girls-2306 Edenbrook Drive, Richmond, VA 23228

November 15, 2004 – July 21, 2005

Facilitate group process activities with residents; Maintain appropriate residents interactions; Supervision of part-time staff while on duty; Assist in developing service plans; Develop and implement structured activities during assigned shifts; Promote good community relations and utilized community resources; Assist with counseling decisions and participate in staff meetings; Work with individual and groups in specific skills area; Provide coverage in the absence of the supervisor; Attend court when necessary; Other duties as required.

Youth Counselor-Nudae-6513 Watchrun Court, Richmond, VA 23234

April 1, 2003 – June 20, 2005

Maintain appropriate interactions with residents with ADHD, Conduct Disorder; Depression; Learning Disabilities and Bipolar Disorder; Assist in development of service plans and provide supervision and care for residents; Contribute to counseling decisions of residents and life skills development; Provide transportation to appointments and activities; Management of resident behavior and administer medications as instructed.

Program Director-Minnie’s Youth Palace-327 Blackwater Drive, Petersburg, VA 23803

May 7, 2004 – August 20, 2004

Responsible for daily operation of program and operational budget of facility; Supervise staff ensuring quality of service for residents with mental health diagnosis; Develop program goals, objectives and policies; Maintenance of building grounds and vehicles; On call for weekends and crisis situations; Responsible for orientation, training and supervision of 11 resident counselors; Complete monthly and quarterly reports and discharge summaries; Perform intake functions.

Shelter Care Counselor-The Green House-6106 County Drive, Disputanta, VA 23842

March 16, 2001 – April 15, 2003

Supervision of part-time workers while on duty; Develop treatment plans and direct house routine; Counseling youth and families and crisis intervention as needed; Perform Intake/Discharge functions; Administer medications as prescribed; Maintain case records in compliance with established standards; Follow policies and procedures; Supervision of residents at all times.

Program Director-Alpha House-6254 Brickwood Meadow Court, Petersburg, VA 23805

August 1999 – January 2000

Assist with hiring of staff; Training and supervision of 8 staff; Scheduling personnel development training for staff and medical appointments for residents and their infants; Management of resident behavior; Case management and service plan development; Attend FAPT, court reviews and IEP meetings; Organize and supervise the life skills training for residents and administer medications as directed.

Relief Counselor and Internship-The Green House-6106 County Drive, Disputanta, VA 23842

May 1996 – August 10, 1998

Direct house routine and maintain behavioral norms for residents; Assist in supervision of program activities and during meals; Provide crisis intervention counseling to residents; Observe behavior of residents and document accordingly.

Education

Diploma-Academic Studies

Thomas Dale High School-Chester Virginia

Bachelor of Science-Human Services Counseling

Old Dominion University-Norfolk, Virginia

Certificates and Training

Crisis Intervention; Guiding the Behavior of Infants and Toddlers; Working with Adolescents; Handle with Care Restraint Technique; CPR, First Aid; Effects of Abuse and Neglect on Child and Adolescent Development; Presentation Skills for Trainers; Suicide Prevention and De-escalation Training; Medication Management; De-escalating Aggressive Behaviors; Harmony; Crisis Wave; TOVA; Grant Writing; Introduction to Total Quality Improvement; Process Management; Regulation Training; Training to Own and Operate a Day Care Center; Crisis Intervention Technique (CIT); QMHP-A and QMHP-; Microsoft Word; ADP RUN payroll system

References

Kristin Taylor, Guiding Light Family Services, LLC- 434-***-****

NaTeesha Maryland-Greensville Co. Public Schools-434-***-****

Ersella Merrell-Foundation for Care- 757-***-****

Contact this candidate