CINDY AGUIRRE

ad37xw@r.postjobfree.com 915-***-**** El Paso, TX 79938

Summary

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Skills

Business Administration

Operations Management

Staff Development

Expense Tracking

Performance Management

Financial Management

Marketing

Policy Implementation

Contract Management

Time Management

Schedule Preparation

Complex Problem-Solving

Lead Generation

Customer Relationship Management (CRM)

Staff Management

Business Planning

Key Performance Indicators

Team Leadership

Performance Evaluations

Salesforce Management

Negotiation

Sales Techniques

Experience

Wireless Technology Equipment El Paso, TX

Manager

06/2010 - Current

Developed and implemented strategies to increase customer satisfaction and loyalty.

Coached, mentored and trained team members in order to improve their job performance.

Conducted regular meetings with staff to discuss progress and identify areas of improvement.

Resolved conflicts between employees by providing guidance on company policies and procedures.

Initiated new projects that resulted in increased productivity across all departments.

Maintained up-to-date records of employee attendance, payroll information, vacation requests.

Provided leadership during times of organizational change or crisis situations.

Scheduled interviews for potential candidates and conducted reference checks prior to hire.

Enforced customer service standards and resolved customer problems to uphold quality service.

Trained employees on additional job positions to maintain coverage of roles.

Recruited and hired qualified candidates to fill open positions.

Determined marketing strategies by reviewing operating and financial statements and departmental sales records.

Cleopatra Perfumes El Paso, TX

Sales Associate

11/2003 - 11/2008

Greeted customers and provided exceptional customer service.

Assisted customers with product selection, sizing and styling.

Provided accurate information about products, prices and services.

Processed transactions using a point-of-sale system.

Restocked shelves as needed to ensure sufficient inventory levels.

Conducted inventories on a regular basis to track stock levels.

Demonstrated product features and benefits for customers' needs.

Handled customer complaints in a professional manner.

Collected payments and provided accurate change.

Education and Training

Real Estate Academy El Paso, TX

Real Estate Agent

08/2021

Irvin High School El Paso, TX

High School Diploma

05/2004

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