Customer Service Human Resources

Linh Dao

Tax Administrator

***********@*****.*** • 703-***-****

Wynnewood, PA

Summary

Highly effective and respected professional harnessing 10 years expertise delivering optimal results. Analytical thinker, meticulous with excellent accounting analytical prowess. Exceptional knowledge of polices and legal procedures with proven success charting federal, state, and local tax regulations. Adept in fiscal management, payroll tax, financial with solid analytical, problem solving and reports, project oversight, and relationship development. Detail-oriented with solid analytical, problem-solving, and quantitative acumen. Demonstrated assertiveness and ability to work remotely and thrive in rapidly changing and demanding environments while working independently delivering results through collaboration and coordination with internal and external stakeholders. View challenges as opportunities.

Areas of Expertise

Business Administration

Financial Management

Project Management

Communication

Tax Returns

Customer Service

Organization Detail Oriented

Analytical Problem Solving

Time Management

Strategic Planning

Compliance

Ethics

Professional Experience

Day and Zimmerman, Philadelphia, PA Feb 2018 – Present

Payroll Tax Accountant

Ensure accurate and timely processing of payroll updates. Prepare and maintain accurate records and payroll transactions. Oversee and monitor weekly and quarterly tax filing updates. Employ headcount tax forms. Update tax rate and taxable wage base. Collaborate with Human Resources and ensure all new hires, terminations or changes to active employees are reflected accurately and timely in payroll systems. Ascertain federal, state, and local payroll, wage, hour laws compliance. Reconcile general ledger, book journal entries and cash activity. Research and reconcile prior period payroll taxes. Support resolution to tax assessments, audits, and other legal matters. Deliver exemplary customer service and resolution to incoming employee inquiries. Furnish next day, 3-day, weekly, monthly, quarterly, and annual withholding payments. Prepare Audit request information. Upload wage tax file to SUI state website and submit quarterly returns. Register new state/local on Rec report. Utilize SAP for reconciliation reporting. Prepare payroll reconciliations and journal entries to accounting department. Stay current on payroll system to maintain alignment with human resources, benefits, and other related issues to ensure effective accounting support. Prepare intercompany billings for all related benefit and payroll related transactions. Cooperate with accounting department to ensure accuracy. Run payroll reports and furnish new reports to support business needs. Confer with third-party payroll company to coordinate and complete year end processing and production of W-2's. Chart year end process oversight and coordination. Assess internal controls associated with the payroll function and implement improvements using industry best practice, and regulatory requirements. Function as subject matter expect (SME) for organization payroll matters. Complete the registration for new tax jurisdiction accounts. Ensure timely remittance of payroll tax obligations. Foster and cultivate cross-functional, internal, external, and payroll vendor relationships. Train on Equifax for new compliances. Maintain knowledge of current federal, state, and local tax legislation, to include evolving legislation changes to a remote workforce. Institute industry best practices and drive process improvements.

●Astute tax payroll accountant reconciled error free upwards of 10K+ W-2s annually for 5 companies.

●Submitted 1K payments quarterly without associated penalties and presided over multiple states unemployment insurance taxes.

●Charted all notices for Withholding and Unemployment Tax to include investigating, researching, and contacting the state for additional data or to clear notices.

Vihi Corp, Philadelphia, PA Jul 2017 – Feb 2018

Payroll Tax Accountant

Utilized QuickBooks and delivered payroll tax services to businesses. Charted employee timecards, and requests for all leaves of absences. Assured federal, state, and local regulation compliance regarding payroll reporting. Addressed cash activity to Payroll and ADP Tax Services reports,

Exemplary communicator selected as liaison between business organizations, employees, and governmental agencies regarding financial and reporting activities.

Samson Properties, Vienna, VA Dec 2015 – Jun 2017

Transaction Manager Realtor

Administered transactions in a timely manner. Collaborated with superiors and created strategic objectives. Created strategic long-term plans and achieved goals. Oversaw transaction plans and real estate projects. Steered facility acquisition. Evaluated dates, contract options, and prepared strategic direction. Timely and accurately scanned and indexed documents into electronic document repository system.

Efficient manager researched numerous customer accounts daily and delivered comprehensive consultation and guidance regarding construction, maintenance, repairs, appraisals, and repairs; established of a network of reputable attorneys, mortgage lenders, and contractors that assisted clients.

Consummate manager consulted with all involved entities and regulated compliance with purchase agreements and ensured specifications aligned properly prior to closing.

Integral contributor to the identification and appraisal of selected undeveloped residential areas and for building sites according to assessed market conditions; led strategies which implemented investment opportunities.

BSI Financial Services, Bethesda, MD May 2015 – Aug 2015

Loss Mitigation Administrative Assistant

Received and processed member financial transactions and balanced daily transactions utilizing balancing standards. Input data into loss mitigation system and employed system updates. Collaborated with Senior Account Executives and Portfolio Manager to implement and close selected program options. Administered reviewed files audit requests. Followed policies, procedures, and collection laws. Contributed to a productive and positive work environment. Ascertained Customer Relationship Manager model adherence.

Efficient assistant executed cold calling and collected financial information and identified options which pre-qualified customers for program options.

Additional Experience

Office Manager Transaction Coordinator Bookkeeper, Homes Confidence Group, Vienna, VA

Manager Assistant, Affinity Business Insurance Center, Falls Church, VA

Education

Bachelor of Science in Finance

George Mason University, Fairfax, VA

Associate of Science in Business Administration

Northern Virginia Community College, Annandale, VA

Technical Proficiencies

Microsoft Office Suite

SAP

Adobe Pro

Contact this candidate