Operations Manager Training

Carmen Canovas

***** ********* *****, ****** *******, FL 34105

239-***-**** **********@*****.***

Experienced bilingual restaurant operator and leader using a hands-on approach within a professional and fast-paced environment. Has demonstrated the ability to develop strategies to achieve desired financial results through training, development and the ability to establish cooperative accountability with the entire staff.

Strengths and Abilities

Fluent: English, Spanish

Analytic, create solutions

Accountable

Balanced Approach to Business

Creative

Resourceful

Financial Results

Revenue Growth

Operational Expertise

Interpersonal Communications

Motivational Leadership

Service Philosophy

Professional Experience:

Darden Restaurants, Yard House May 2021 – Present

Operations Manager, Naples, Florida

Training Restaurant

Managed staff of 80 plus hourly employees and annual reveue of $6MM

Increase sales and REBIDA consistently every period, every quarter.

Responsible for all hiring, training, scheduling and development of team members

Resposible for manager schedule, adhering to the company’s quality of life and manager schedule guidelines

Manage P&L, consolidate and responsible for EOP and EOP Recap, report to Director

GM career path, develop and coach peer managers

Rotated/worked all restaurant’s departments

Yard Core – Training Manager

Darden Restaurants, Cheddar’s Scratch Kitchen September 2019–March 2020

Culinary/Operations Manager, Houston market

$9MM Plus

Rehire after returning from Puerto Rico

Darden Restaurants, Cheddar’s Scratch Kitchen May 2014 – June 2018

Culinary Manager, Houston market

Diamond Club Restaurant

Managed staff of 80 plus hourly employees and annual reveue of $6MM

Increase sales and REBIDA YTD consistently every year

Responsible for all hiring, training, scheduling and development of Culinary team members

Resposible for all food ordering, supplies, smallwares and R &M

Invoice entry, manage P&L, consolidate and responsible for end of period/ inventory with Managing Partner

Roll new menu items to management team, region and team

Darden Restaurants, Olive Garden August 2009 – March 2014

Diamond Club Retaurant

Culinary Manager and Training Manager, NY and Houston markets

Managed staff of 150 hourly employees and annual revenue of $4-$9MM

California Pizza Kitchen August 2006 – Dec 2008

Assistant General Manager / Manager (FOH and BOH), Naples, FL

Education:

New York Restaurant School, New York, New York 2000 – 2003

Certificate Program, Restaurant Management

References: Professional and Personal References Upon Request

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