Veronica Green

Houston, TX *****

ad37vf@r.postjobfree.com

832-***-****

I am a hard and dependable worker. I work well with others. I am a team player. I love to make my customer's happy. I am very reliable and enjoy making people smile as well as making a difference in people's lives.

Authorized to work in the US for any employer

Work Experience

Customer Service Specalist

JPMorgan Chase - Katy, TX

April 2019 to Present

I am responsible for taking inbound calls from Banking Customers regarding their checking and savings account, such as checking balances,transactions, and other details on their accounts. Customer Service Representative

TwinHill Corporate Apparel - Houston, TX

June 2014 to July 2018

Answer phone calls to resolve concern

Communicate with customer via on line chat

Data Entry

Customer Service Representative

Men's Wearhouse - Houston, TX

November 2012 to June 2014

Answered phone calls to resolve issues.

Successfully set up appointments for tuxedo rentals. Aided in the retention of customers.

Customer Care Supervisor

ACS - Houston, TX

September 2002 to May 2012

Handled escalated calls for agents

Resolved member concerns

Provided coaching and training of employees.

Youth Service Worker

St.Francis Academy - Atchinson Ks

September 2000 to September 2002

Responsible for planning indoor and outdoor activities Worked with children instructed group settings

Responsible for overseeing children's therapy sessions. Education

Certificate in Computer Applications

Bryan Career College - Topeka, KS

March 1998 to October 1998

High School Diploma in Business

Madison High School - Houston, TX

June 1992 to June 1996

Skills

• Live Chat

• Microsoft Excel

• Customer service

Contact this candidate