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Customer Service Human Resources

Location:
Miami Gardens, FL
Salary:
17
Posted:
March 08, 2024

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Resume:

Shavon Nelson

Miramar, FL *****305-***-**** ■ ad37nu@r.postjobfree.com

Professional Summary

As the first impression of the company I have been able to always provide professionalism while handling pressure and tolerating stress. Customer service oriented, self-motivated with exceptional communication and computer capabilities. To work in a great friendly environment while providing efficient and excellent service to all.

Education & Licenses

2011 – Present: BROWARD COLLEGE – Hollywood, FL

A.A. degree, Business Administration

Employment Experience

BURGER KING- MIAMI, FL

General Manager, 07/12- 03/20

■Completed multiple Human Resources tasks such as prescreening and interviewing prospective employees and submitted weekly payroll for staff.

■Pull reports weekly and complete monthly inventory.

■Ensure the daily count was accurate at the end of my shift.

■To make sure that all food was fully prepared and in a clean environment.

■Ensured that the establishment is functioning properly with all employees and customers.

■Created a safe environment for all employees and customers.

SPEEDWAY- Miramar, FL

Customer Service, 07/14- 02/20

■Created and maintained an organized database to develop promotional sales. Maintained cleanliness and presentation of the stock room and production floor.

■Stocked shelves ensuring items are appropriately labeled in clear and visible areas.

■Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.

H&M - Miami, FL

Sales Associate, 01/18- 07/18

■Actively work with garments, including processing, stocking, replenishing, folding, hanging, displaying and merchandising per H&M guidelines, to maximize selling opportunities.

■ Cashier, report and handle all required transactions, issue receipts and pack merchandise.

Skills & Qualifications

■Communication skills

■Problem solving ability

■Leadership Skills

■Organization Skills

■Data Entry

■Microsoft Office Suite

References

Provided upon request.



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