Post Job Free

Resume

Sign in

Customer Service Home Care

Location:
Sacramento, CA
Posted:
March 08, 2024

Contact this candidate

Resume:

Ashley Romero

Human health and Resources

Stockton, CA

ad37n5@r.postjobfree.com

+1-408-***-****

Energetic and compassionate professional with a direct care background and a track record of customer service excellence in addition to an ongoing desire to improve daily business operations.

* Proficiencies: Microsoft / MS Word

* Strengths: time management skills; critical thinking skills; attention to detail; written and verbal communication (letters, emails, presentations, face-to-face communications); problem solving skills Authorized to work in the US for any employer

Work Experience

Home Health Aide

Kindly Care - San Francisco, CA

March 2017 to June 2021

* Assist family members in caring for the patient by teaching appropriate ways to lift, turn, and re-position the patient; advising on nutrition, cleanliness, and housekeeping.

* Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care.

* Entertain, converse with, or read aloud to patients to keep them mentally engaged and stimulated.

* Provide mental and emotional stimulation to patients to ensure continued vitality. Care Manager

Sunrise Senior Living - Palo Alto, CA

March 2020 to November 2020

Providing a safe, loving, compassionate care for the residents that lived that the facility. Documenting any kind of change in condition. Providing ADL

In-home Care Nurse

24 Hour Home Care - Santa Clara, CA

April 2018 to February 2020

* Follow written care plan and nursing orders in each client's home.

* Observe and report anything unusual regarding the patient.

* Assure client safety, assist with exercises, and provide for personal care needs.

* Help patient with ambulation and take and record vital signs.

* Assist with medication distribution

Supervisor

JL events and Staffing - Santa Clara, CA

February 2016 to April 2018

Catering company, having to serve food and display excellent customer service as well as do some light bartending

Education

Associate's degree in Medical admission assistant

Ultimate Medical Academy-Tampa - Tampa, FL

October 2022 to Present

Associate of Science degree in Health and Human Services Ultimate Medical Academy

2018

High school diploma or GED

Skills

• Customer Service (10+ years)

• Microsoft Word (10+ years)

• Administrative experience (2 years)

• Data collection (1 year)

• Applied behavior analysis

• Home Care (10+ years)

• Crisis Intervention

• Case Management

• Laundry (10+ years)

• Individual / Group Counseling

• Social Work

• Autism Experience

• Behavioral Therapy

• Child & Family Counseling

• Teaching

• Time management

• Cashiering

• Medication Administration (4 years)

• Behavioral Health

• Typing (10+ years)

• Front desk (2 years)

• Host/hostess experience

Certifications and Licenses

CPR Certification

First Aid Certification

Additional Information

Introduction to Substance Dependencies * Interdisciplinary Team Functioning * Treatment Coordination

Medical Terminology * Mandated Reporting * Patient Confidentiality Legality Competencies * HIPAA Preventative & Remedial Approaches to Public Health * Research Methodology * Social Structures & Change

Planning & Coordination of Vulnerable Populations for Provision of Basic Needs * Basic Counseling Methodologies

Crisis Intervention & Conflict Resolution * Psychological Theories & Conflict Resolution * Risk Assessments

Critical Thinking in Care Coordination & Crisis Intervention * Human Growth & Development Individual & Family Life Cycles * Community Based Referrals * Individual, Group & Community Advocacy

Cultural Diversity & Social Group Dynamics * Ethicality & Value System Identification



Contact this candidate