Aniyah Pearce

Service and Operations Representative

**** ***-*** **

Macon, Ga 31217

478-***-****

ad37jg@r.postjobfree.com

Summary

Focused employee with superior skills in fulfillment, communication and conflict resolution. Proud experienced customer service representative experienced in working in solitary roles or as part of a busy team. Punctual with terrific work ethic. Ambitious, versatile individual eager to grow. Both dedicated and highly motivated by human connection and success. Brought to life by new challenges in anticipation of mastery.

EXPERIENCE

Packer/ Quality Check

(Packaging and handling)

AEL Imports December 2022 - Current

Macon, GA

Sales Representative/ Assistant Manager

(Customer Service, cash handling, upselling, leadership) Circle K April 2022 - October 2022

Macon, GA

Restaurant Hostess

(Customer Service: greet & seat guests, manage reservations ) Chili's Bar & Grill November 2021 - February 2022 Millidgeville, GA

Cashier/ Stock Clerk

(Customer service/ organizing product; displays, inventory, and stocking) Piggly Wiggly Supermarket May 2020 - October 2021 Richland, GA

EDUCATION

● Booker T Washington High School Pensacola, Fl

Freshman/ Sophomore year - August 2018 - October 2019

● Stewart County High School Lumpkin, Ga

Diploma - May 2021

Skills

Product Information Documentation

Production Line Monitoring

Preventive Maintenance

Inbound and Outbound Calling

Upselling and Cross-Selling

Product Knowledge

Problem Resolution

Customer Service

Customer Relationship Management (CRM)

Problem-Solving Abilities

Professional Telephone Demeanor

Product Promotion

Customer Relations

Conflict Resolution

Guest Relations Management

High-Volume Dining

Menu Memorization

Reservations Coordination

POS System Operations

Complex Problem-Solving

Server Support

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