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Brand Ambassador Customer Support,Talent Team

Location:
New York, NY
Posted:
March 08, 2024

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Resume:

Alys Schaefer

New York, NY *****

ad37gw@r.postjobfree.com

+1-917-***-****

Extensive experience in the service, hospitality,brand ambassador and entertainment industry, able to multitask and

work well under pressure with experience in high-volume dining in restaurants,catering and major events. Providing insight to the management team, conduct various tasks, such as hiring and training new employees and providing customer support.

Managed all sales for a national dance competition tour overseeing all cash and credit card exchanges and stock of merchandise.

Keeping a positive attitude while working in a fast-paced environment, while maintaining a professional and personable demeanor with customers and clients. As a freelance Talent Escort and Dressing Room assistant, I work with the production team and management to help escort/usher performers and presenters to and from various locations within the venue and on the red carpet.Also includes dressing rooms, stages, security checkpoints, credentials, artist transportation and media.

Setting up Celebrity,VIP and performers dressing rooms with a creative mindset when following their needs that are placed in a rider to their performance contract. Work Experience

Artist Relation Team-Talent Escort

One Foot Productions - NY

June 2008 to Present

I work directly with the celebrity talent that is appearing on the show as part of the production team. Directing assigned talent from the moment they arrive until the moment they leave, walk them down the red carpet, get them to their dressing room, to their seats, to the press room, etc. Basically making sure that talent gets to where they need to be at any specific time for show related purposes. Some shows include The Tony’s,VMA’S,Rock and Roll Hall of Fame and many other red carpet events,concerts and benefits.

Sample Sales

Soiffer Hoskin - NY

September 2022 to March 2024

Working for luxury brands sales and home goods brand sales in a fast-paced environment. Assist team members in maintaining sales floor throughout the day. Setting up merchandise and displays, loading in,breakdown,lifting heavy boxes. Sales floor, helping with fittings, size advice, informing customers about product and merchandise,register and packing. Catering Assistant

DEGA Tour Catering - Nashville, TN

April 2021 to March 2024

Travel on tour with artist,FOH, set up,break down, keeping food station fresh and clean,serving breakfast,lunch,dinner for production crew,management and talent. Food preparation,stocking,shopping and dressing.

Runner and dressing room assistant.

Brand Ambassador/Covid Compliance Officer

Good Sense Reserve - NY

September 2021 to November 2023

Brand Ambassador and Team lead at Brandcast for network events and Upfronts,networks including Snapchat, YouTube and Google.

Duties including theater usher,guest check in/registration and wristbands, directional and VIP. Delegating tasks, listening to team members’ feedback, creating reports and providing team members with advice.

Responsible for greeting guests, assisting guests with finding their seats, controlling access points and assisting guests and team members when issues/problems arise. Maintain professional appearance and communication skills in fast paced environments. Covid Compliance Officer-

Check COVID-19 vaccination cards and IDs of individuals attending the event. Carnegie Hall/Metropolitan Opera/Lincoln Center.

Brand Ambassador

Two Dots Productions - NY

July 2022 to July 2023

Brand Ambassador for Chase,working at the US Open 2022. Demonstrating games,photo booths,monitoring phone charging stations and handing out promotional items. Head of Merchandise and Sales

Leap - Omaha, NE

February 2023 to June 2023

Traveled on tour with LEAP National dance competition. Overseeing all sales and stock of merchandise,ordering inventory,load in,load out,setting up sales station and handling end of day report. Cash and credit card sales. Earned top sales for our LEAP brand for the tour. Worked alongside with the stage and production crew for stage set up and breakdown,load in and load out. Brand Ambassador

FUNimation Entertainment - New York, NY

October 2021 to November 2022

Comic-Con at Jacob Javits Center,NYC.

Duties included greeting, merchandise selling, give away distribution, ushering,helper on site - runner and photographer. Acting wardrobe as flight attendant. Floor Manager/Bartender/Server

Adalya - NY

March 2015 to December 2019

I was responsible for the day-to-day functions of restaurant food & beverage department,responsible for hiring, training and oversight of restaurant staff, along with private parties and other events. In charge of stock and orders. Bartender and server for dinner service and special events. Skills

• Catering

• Food Preparation

• Administrative Experience

• Restaurant Experience

• Banquet Experience

• Floor management

• Sales

• Cash register

• Meal preparation

• Food handling

• Customer service

• Organizational skills

• Communication skills

• Food industry

• POS

• Serving Experience

• Host/Hostess

• Retail Sales

• Teamwork

• Organizational skills

• Brand Ambassador

• Production Assistant

• Floor Management

• Bartending

• Inventory Control

• Hospitality

• Creativity

• Time management

• Outdoor work

• Leadership

• Team Lead

• Restaurant Floor Manager

• Product demos

• Food service

• Event marketing

• Cash handling

• Photography

Certifications and Licenses

Driver's License

January 2023 to May 2026

NYS Driver’s License



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