BILKIZ
SADIKU
KEY HOLDER SUPERVISOR
ad37cg@r.postjobfree.com
Jackson, NJ 08527
CONTACT
SKILLS
• Issue Resolution
• Customer Service
• POS Systems Operations
• Inventory Control
• Staff Supervision
• Product and Service Sales
LANGUAGES
• Albanian
Bilingual
Results-oriented professional with experience in accelerated growth, business reengineering, and financial restructuring. Frequently praised as hard-working by peers, I can be relied upon to help your team achieve its goals.
CAREER OBJECTIVE
Key Holder Supervisor
Calvin Klein, Tinton Falls, NJ
Sales Associate
Macy's, Freehold, NJ
EXPERIENCE
August 2008 - August 2023
Set prices and credit terms for goods and services, based on forecasts of customer demand.
•
• Led cross-functional projects that improved operational efficiency.
• Achieved high per customer sales to meet company expectations.
• Updated records related to sales, customer feedback, and inventory. Committed to delivering excellent customer service while working in a fast- paced environment.
•
• Provided training to new employees on company policies and procedures.
• Led floor sets following plan-o-grams to update store appearance.
• Supervised cash handling processes to ensure accuracy of transactions. October 2004 - August 2008
Operated cash register and POS to handle purchases, refunds, and exchanges
• for customers.
• Engaged with guests to understand and anticipate customer service needs.
• Assisted customers with product selection to ensure customer satisfaction.
• Introduced promotions and sale opportunities, enticing customers.
• Performed cleaning tasks, keeping store neat and organized. High School Diploma
Zdravko Cockovski, Debar, Macedonia
EDUCATION
June 1984