Sales Representative Personal Banker
Resume:
DANIEL ANDERSON
Lomira, WI *****
************@*****.***
Work Experience
Personal Banker/Teller
Associated Bank - Fond du Lac, WI
June 2023 to Present
Opening new accounts and tellering
Loss Prevention lead
Fleet Farm - Beaver Dam, WI
April 2023 to June 2023
Thefts internal and external
Safety
Security of store
Thefts prevention
Dsr-driver Sales Representative
XPO LOGISTICS - Fond du Lac, WI
April 2010 to February 2023
Properly processed all sales transactions, achieving high levels of account growth and retention via quality deliverables.
Identified customers' needs and provided information on appropriate products in effort to promote cross- selling.
Immediately addressed problems with customers to promote speedy resolution. Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.
Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders..
Boosted revenues by upselling and cross-selling products to new and established customers. Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
Handled customer concerns and issues by answering questions and escalating major problems to supervisor.
Warehouse Manager
PEPSI BEVERAGES CO - Beaver Dam, WI
October 2004 to April 2010
Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
Cleaned and maintained warehouse in compliance with OSHA safety standards. Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Developed comprehensive staff training program to improve employee performance and morale. Store Manager
STAPLES OFFICE SUPPLIES - Beaver Dam, WI
October 2000 to October 2004
Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Reconciled daily sales transactions to balance and log day-to-day revenue. Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Education
Associate Degree in Human Resources
Mid-State Technical College - Wisconsin Rapids, WI August 1986 to December 1988
Skills
• Staff Management Financial Management
Sales and marketing Improvement initiatives
Business Development Operations management
• Training & Development
• Driving
• Box truck
• Customer service
• Forklift
• Computer skills
• Warehouse experience
• Materials handling
• Communication skills
• Distribution center
• Supervising experience
• Financial management
• Store management
• Training & development
• Interviewing
• Loss prevention
• Security
• Conflict management
• Van driver
• Basic math
Certifications and Licenses
Hazmat Endorsement
CDL
Driver's License
Forklift Certification
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