CHELSEA MCEVERS

**** ****** *****, **** ******, CA 93065, 805-***-****, ad3775@r.postjobfree.com

PROFESSIONAL SUMMARY

I began working in the restaurant and hospitality industry in 2000, starting as a server and working my way up through varying levels of management. I love the relationships that I have maintained with my customers throughout my years behind the bar. I thoroughly enjoy planning events for clients, getting to really know them and being able to anticipate their expectations; from mitzvahs and company parties to LA award shows and events.

I am always very hands on in all aspects of the job, from washing dishes to hopping on the line to cook if need be. I take pride in my work and treat every guest as if they were in my own home.

SKILLS

Customer relationship management

Excellent problem-solving skills

Conflict resolution

Ability to multi-task

Ability to motivate

Decision-making abilities

EXPERIENCE

Manager

Maria's Agoura Hills, CA

January 2019 - October 2019

Improved labor by staggering shifts and cutting payroll hours.

Controlled inventory by placing daily orders with vendors and personally checking i. all products.

Elevated the guest experience by spending time focusing on top quality food, service and a pleasing atmosphere.

Encouraged a positive work environment by advocating open communication and respect.

Catering Manager/ Compliance Manager/Floor Manager/ Bartender/Hospitality Liaison

Sterling Venue Ventures CA

March 2004 - March 2018

Executed band hospitality contracts by providing their necessities while also maintaining their green rooms and daily requirements.

Supervised servers on the floor throughout dinner service, assisting with food/ drink running, greeting tables, etc. as well as completing all checkouts at the end of the shift.

Developed and implemented Standards of Procedure for all positions throughout the company and authored daily evaluations of procedures.

Contacted and met with clients to develop banquet event orders, detailing timelines, menus and all other necessities to be provided by the venue for their events( award shows, fundraisers, corporate parties, weddings, mitzvahs, reunions).

Executed events from setup to cleanup, exceeding clients' expectations and ensuring their re-booking for a future event.

Bartender

The Summit at Snoqualmie Snoqualmie Pass, WA

October 2007 - May 2009

Assisted customers with needs, both at and away from the bar.

Performed transactions accurately and quickly.

Prepared drinks for customers accurately and quickly.

Bartender/Server

Maggiano's Little Italy Los Angeles, CA

December 2000 - March 2005

Developed long-lasting relationships with customers, creating regulars.

Delivered outstanding customer service by serving food and drinks to guests.

EDUCATION

Moorpark College, Moorpark, CA

Contact this candidate