Arlene Blaha

708-***-****

WORK EXPERIENCE: Consulting Engagements: 2008 – Sept. 2023

Keyence – Credit & Collections Spec. Assisted Collectors with collections. 50-80 touches per day.

Tempco Electric Heater Co.- Collection calls 50 per day mandatory, some cash applications, resolve payment issues.

RTC - Cash appllications, using a proprietary system.

Hertiage-Crystal Clean – Special project to clean up an ACH dump using CCMS spreadsheet, Excel & Great Plains

Base Solutions - Elmhurst, Il. Collections, Deductions, Cash Apps, Epicor P21.

Remke Industries - Vernon Hills. Collections, Deductions, Cash Apps. Epicor OS System.

Rustoleum Corp, Vernon Hills - Deductions research for OS&D using SAP. Support the Credit Analysts with their special projects. Duration: Almost a year. SAP, Several add-ons.

Enesco LLC, Itasca, IL -Cash App & Collections using Oracle/Peoplesoft

Alliance Paper & Foodservice Equipment-Franklin Park. Credit, CollectionsC Deductions.

(Contracted twice for almost 1 year)

Saputo Cheese - Lincolnshire. Deductions, LTO Limited Time Offer Rebates. - SAP.

Alliance Paper & Foodservice Equipment- Franklin Park. Collections.

Akorn Pharmacuticals - Lake Forrest Deductions. - SAP

Fujifilm Film- Hanover Park - Deductions/Collections. - SAP

Chicago Faucet - Des Plaines – Deductions. SAP

Bosch Rexroth-Hoffman Estates- Deductions/Collections Support Analyst, SAP

UTi Logistics, Elk Grove Village- Deductions/Collections Specialist

Dr Pepper/Snapple Group- Deduction Analyst SAP and customized Spreadsheet

Barilla Pasta, Bannockburn- A/R Collections and Cash Application Specialist, SAP

Nestle Nutrition- Deduoutctions Analyst and Research Specialist (Contracted twice

for over 2 years). SAP and customized spreadsheet.

McCain Inc. - Customer service department. AS400 converted to SAP. Assisted w/the conversion.

Methode Electronics- Assistant to Corporate A/R Manager

Ortho Arch- Accounts Receivable Specialist

Sumitomo Electric Carbide Co- Credit & Collections Specialist

DB Schenker Logistics - Credit and Collections Specialist. SAP

Bethany Nursing Home- Accounts Receivable Specialist

Lawson Products Inc- Credit Analyst

General Responsibilities:

Researched and resolved deductions due to overages, shortages, damages, pricing and promotions.

•.Safeway, ShopRite, CVS and Schnuck Markets along with 48 smaller regional food chains

•.Caterpillar, JLG, McMaster Carr, CNH America. Walmart, Grainger, Amazon, Shopify and others

Expedited orders with planners and shipping

Researched discrepancies and corrected deviancies

Validated purchase orders, verified and issued RMA's and worked with the Credit Managers and Customer Service to release orders on hold

Collected past due invoices both domestic and international

Collection calls and assist in company merger and conversion from SAP 4.6 to SAP 6.0

Kept the N15 receivables between 90 to 97% on a $510,000 to $727,000 monthly client list

Extended lines of credit, released product from credit hold, established lines of credit

Leggett & Platt Inc. Prospect Hts. IL.

Accounts Receivable Supervisor/Credit & Collections 4/ 2002 - 11/ 2007

Supervised 3 Full Time and 2 Part Time employees

Conducted Fraud investigation for fraudulent checks and credit card transactions

Supervised Invoicing, Cash Receipts, Cash Application

Processed Credit Card Payments and Refunds

Resolved Payment discrepancies

Resolved Problem Items prior to payment

Initiated Chargeback Invoices

Extended lines of credit and released orders on credit hold

Provided Weekly Payment Discrepancy Report

Provided Weekly Problem Item Report

Prepared Monthly/Quarterly Reports

Managed New Customer Credit Risk

Made Collection Calls/Issued Collection Letters

Maintained Return Authorization File

Other Duties as directed by the Controller

LaMarche Manufacturing Co

Accounts Receivables Specialist 10/ 2000 - 11/ 2001

Processed daily invoices

Received and verified payments

Applied Cash

Prepared Monthly statements

Arranged payment plans

Processed credit cards

Software Experience:

AS2, DeskPro, EPICOR P21, Fishbowl, Word, Excel, Outlook, SAP 4.3, 4.6, 6.0 & 8.0. Get Paid, 1-View, Empower, nVision, DMS (Document Management System) Addesso Scanning, WebSnapse, Unison - HUB Group, CRS Consumer Records, System, Solomon IV, LPCS, SK2000, Quickbooks, Quickbooks Enterprise, Lotus Notes, Oracle and Ariba on-line invoicing, RH+, Pro Cars, AccPac, RPICS, AS400, SKe Software,10 Key add.

EDUCATION: Maine West High School- Business Major

Harper College - Approx. 15 hours Business Related Subjects

Oakton Comm. College - Approx. 22 hours Business Related Subjects.

Many hours of credited and non-credited Continuing Education classes, including Current Credit & Collections Regulations, Accounts Receivable, Customer Service Practices, Time Management programs.

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