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Guest Service Front Office

Location:
Indianapolis, IN
Posted:
March 09, 2024

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Resume:

*** ***** ******* ***.

Indianapolis, IN

*****

Peter Okojie

317-***-****

Peterokojie9

@gmail.com

Objective: To achieve the organization’s goals through determination, discipline, creativity, and loyalty. To add value to the objectives of the organization and exceed the company’s goals.

Work Experience:

STS Packaging, Die-Cut Support, 2023-Present

Using standards for operating machine and following the process

Understand machine and parts for daily operations and basic repairs

Willing to work overtime and being available to be a team player

Collaborating closely with other departments and teams

Learn quickly and critical thinker to solve problems

Assist production and inspect final products and being knowledgeable

Monitor and adjust the die cutting machine

Weston Foods, Sanitation Supervisor, 2019-2023

Responsible for working in a safe and orderly manner while in the plant or on company property

Worked 12 hour shift with varied starting times as mandated per sanitation schedule

Followed all required personal protection equipment provided and required

Meet the requirements and timelines of sanitation deadlines

Correctly usages of chemicals and safety equipment

Assembles materials after sanitation to ensure quality standards are met

Set up, adjust, and sanitize machinery and components for correct operation

Usage of cleaning equipment and floor scrubber

Ensure that the cleanliness of the freezer, cooler, mixers, CIP and trouble shooting

Adebayo health care center Ipaja Lagos, Direct support supervisor, 2016 -2018

Taken care of clients person hygiene

Passing medication to clients

Clients drop off and pick up from school and workplace

Keeping watch clients them to ensure their safety

Keeping tab of clients medical appointment.

Sheraton Lagos Hotel, Senior Supervisor & Guest Service Manager, 1994-2016

Managed the Front Office Department which includes but not limited to Concierge, Telephone Operator, Reception, Business Center, Guest Service Center, Reservations, Customer Service Sections

Managed all Front Office day-to-day operations to ensure optimal guest service and financial profitability

Assisted the General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay.

Supported staff in training, and systems. Acted as Manager on Duty on occasion and respond to emergency codes

Sheraton Lagos Hotel, Steward & Casual Waiter, 1992-1994

Attended to customers’ needs in the Food & Beverage Department and assisted wait staff with job duties

Ensured all stations were well stocked

Assisted in keeping all areas clean and sanitary

Cleaned and put dishes away, cleaned floors and food preparation areas

Refilled supplies, wiped tables, and took out trash when needed

Responsible for Banquet & Mini Bar Sections

Tallying orders and ensuring orders are correctly prepared

Cleaning of the kitchen and restaurant equipment

Learned to manage time and organize obligations

Ability to work in diverse teams and to communicate in fast-paced environment

EDUCATION:

General Educational Development (G.E.D), U.S.A., Expected Graduation is May 2024

University of Calabar, Calabar, Nigeria

Master’s in business administration (M.B.A) International Marketing, 2006

*References available upon request



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