Madelyn Schall, MHA

407-***-**** ad374i@r.postjobfree.com

Professional Summary:

·Self-Motivated Professional with 5+ years in a Leadership role, including dental offices, hospitality, and recruitment

·Managed over $400,000K in a book of business from 2022-2023

·Highly Proficient in Building Client/Customer/Team Relationships, Hiring, Time Management, Listening, Multi-tasking, Training, Mentoring, and Coaching, Providing Excellent Customer Service, Staying Organized in a Fast-Paced Environment, and Completing Projects

·Looking to expand my skills and knowledge within Management, Client-Focused Account Management, Human Resources, or Office Management/Operations, willing to further education for licenses/certifcations if needed

Professional Experience:

ADP, Inc – Maitland, FL

District Manager, Major Accounts 09/2023 – Present

Work within a geographic territory to close sales, win business, and reach sales goals

Turn prospects into loyal clients and raving fans by implementing a top-down sales strategy targeting Presidents, CEOs, CFOs and Owners to build a network with C-level executives

Deepen relationships across the ADP Family by consulting on cloud-based HR solutions, strategically cross-sell with other ADP associates by putting the spotlight on ADP’s shiny, new products and solutions

Collaborate daily with clients and team members by in-person communication, call, or email and serve as a trusted advisor to clients

Develop and maintain relationships with other internal groups within the designated territory

Quickly learned and utilize technology stack of ADP Workforce Now, Microsoft Outlook, Salesforce, Microsoft Excel, Oracle, Gong, Webex, and Litmos

Healthcare Support Staffing – Maitland, FL 01/2022 –09/2023

Team Lead, Permanent Recruiting Consultant

·Managed over $400,000K in start margin within the first year of employment

·Awarded Rookie Recruiter of the Year for 2022

·Awarded Recruiter of the Month in November 2022 and January 2023

·#2 in Company for Great Recruiters Reviews

·Highly skilled in meeting and exceeding KPI metrics, building rapport with candidates and clients, customer service interpersonal skills, and talent development

·Sources and recruits for a wide array of positions within healthcare, including RNs, Social Workers, NPs, PTs, Accountants, Warehouse Workers, Food and Beverage, Inventory Management, Process Improvement, Executives, DONs, Supervisors, Mas, LPNs, Remote Pharm Techs, Fulfillment Techs, Sterilization, Billing and Coding, etc.

·Explain job duties, compensation, and benefits to potential candidates

·Advertise and promote open positions using social media and digital marketing procedures

·Create and maintain positive relationships with hiring managers and HR business partners

·Develop recruitment strategies to achieve required staffing levels for assigned requisitions

·Work with senior leadership to develop comprehensive recruitment strategies for long-term implementation

·Facilitate job application processes for qualified candidates

·Train and mentor newer recruiters in successful strategies for interviewing and qualifying candidates

·Monitor applicant tracking system actions to support hiring deadlines and streamline candidate experiences

·Manage candidate activity within BullHorn

·Utilize internal recruiting systems (iCIMS) to record, update and track all candidate progress

·Ensure adherence and compliance with U.S. EEO regulations and all employment legislation

·Source, qualified, and conducted screening interviews with job candidates

·Search for qualified job candidates using computer databases, media advertisements, or employee referrals

·Interview job applicants to obtain information on work history, education, or job skills

·Contact job applicants to inform them of the application status

·Develop or implement recruiting strategies to meet current or anticipated staffing needs

·Advise management on organizing, preparing, or implementing recruiting or retention programs

·Continuously provide support and guidance to new recruiters within their first 120 days of employment

·Participate in leadership meetings to ensure the team is hitting KPI metrics

·Create and conduct training modules on prescreening candidates and proper policies and procedures

Classic Smiles Dentistry – Ocoee, FL 06/2020 – 01/2022

Junior Manager

·Completed timely changes and updates to schedules in the central scheduling system

·Utilized MS Office and Excel to analyze data

·Utilized Dentrix for patient records, scheduling, and notes

·Copied and faxed important information for patient and client records

·Developed effective scheduling processes to achieve production objectives

·Sent out frequent telephone or email reminders of scheduled meetings to participants

·Provided reminder calls to clients before scheduled visits

·Followed the prescribed list of questions and provided appropriate responses to get and give information during scheduling calls

·Eliminated process discrepancies, implementing continuous improvements for scheduling procedures

·Resolved customer complaints or answered customers' questions

·Provided leadership, insight, and mentoring to newly hired employees to supply knowledge of various company programs

·Guided employees in handling difficult or complex problems

·Developed brand marketing plan strategies to increase brand awareness

·Created daily social media posts to build a robust brand presence on Twitter, Facebook, and Instagram

·Assisted with communication strategies and implemented tactics to support business objectives

·Organized educational and social events and activities for personnel

·Planned and scheduled health fairs by coordinating vendors, arranging event details and informing employees

·Coordinated team-building events and activities

Texas Roadhouse – Ocoee, FL 03/2017 - 06/2020

Bartender/Server Team Lead

·Prepared and led food service training programs to teach staff various tasks

·Instructed new staff members on food handling procedures and service techniques

·Educated waiters on the menu, memorization strategies, and how to convey information clearly

·Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers

·Welcomed guests with a personable attitude and brought beverage orders while reviewing menu options

·Calculated charges, issued table checks, and collected payments from customers

·Verified guest satisfaction with meals and suggested additional items to increase restaurant sales

·Served food and beverages to patrons and confirmed complete orders

·Informed customers of daily specials and signature menu items

·Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours

·Maintained a polite and professional demeanor to patrons to encourage inquiries and order placements

·Trained new employees to perform duties

·Explained menu options to guests, offered suggestions, and took orders for food and beverages

·Collected dirty dishes and glasses from tables or counters, preparing areas for next diners

·Checked with guests to get feedback on food served, resolve issues, bring additional items, and refill beverages

Earlier Career:

Fine Dentistry of Downtown Orlando – Orlando, FL 2015 - 2017

Hygiene Assistant/Front Desk Lead

Gator’s Dockside – Ocoee, FL 2013 - 2015

Server/Trainer/Lead

Education:

Master of Science in Healthcare Administration, The University of Arkansas Grantham, Little Rock, AR, 2023

Bachelor of Science in Healthcare Administration, The University of Central Florida, Orlando, FL, 2020

Contact this candidate