GAYLA J ROWLEY

Manchester, PA ***** 717-***-**** ad3746@r.postjobfree.com

Professional Summary

Dependable, seasoned professional functioning as the center point for projects to connect all areas of transportation. Proven communication and problem-solving skills with demonstrated success in cost management and maintaining team focus. Prepared to offer 25+ years in transportation which includes Importing, Exporting, and Domestic-both Inbound and Outbound. Seeking an opportunity in a non-managerial Specialist opportunity with your Company. Skills

• Traffic management

• Traffic and statistics monitoring

• Outbound and Inbound

• Load Planning experience

• Freight negotiations

• Customs Compliance experience

• Importing and Exporting experience

• Shipping cost reduction

• Highly organized with creative problem

solving

• Transportation Operations experience

• Results-driven/Solid communication skills

• Dependable/Motivated self-starter

Work History

Load Planner 06/2022 to present

Pixelle Specialty Solutions -Spring Grove, PA

• Create loads with customer orders and assign carriers

• Assure paperwork all to achieve correct billing

• Provide Carrier and Customer Service support

Sr Outbound Traffic Manager 06/2014 to 06/2022

Ollie's Bargain Outlet – York, PA

• Charged with staffing, performance management and reviews, coaching, mentoring, salary development and budget allocations

• Recruited, hired, and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees

• Resolved retail store challenges & issues involving both external and internal customers340+ stores

• Monitored and reported on transportation costs and ensured shipping documents were properly filed

• Created and managed departmental budget of $20M+ and 400+ retail stores

• Established long-term customer relationships through prompt and courteous service

• Collaborated with third-party vendors to implement new TMS, YMS and Zendesk systems/platform

• Resolved freight invoice issues with vendors and accounts payable

• Positions held Outbound Traffic Manager, Inbound Traffic, Sr. Outbound Traffic Manager, Customer Service Supervisor

Traffic Analyst/Traffic Manager 11/2012 to 04/2014 Hanover Foods – Hanover, PA

• Generated reports on collected traffic data, complete with charts and diagrams to illustrate data

• Organized information by studying, analyzing, interpreting, and classifying data

• Worked with carriers to resolve reefer and dry delivery problems, improve operations and provide exceptional customer service to customers

• Generated import entries directly to US Customs along with resolve inspections from Government Agencies i.e. FDA / USDA

• Load planning for TL & LTL loads

• Carrier selection by service and pricing by regions Inbound Logistics & Customs Compliance Mgr. 05/2006 to 07/2012 Fila USA – Sparks, MD

• Monitored government regulations and standards to ensure alignment with company policies and procedures

• Built, managed, and coached inbound team, implementing training programs to improve efficiency and productivity and cross-training program

• Analyzed, interpreted, and converted statistics into charts and graph reports to present research findings at meetings

• Remain informed on Customs regulations, especially concerning footwear and apparel industry

• Work with design dept on material types, regarding duty rates and FOB pricing Education

High School Diploma 01/1976

Chase County High School - Imperial, NE

• Graduated in semester early to enlist in U.S. Navy Some College (No Degree): Business Management

Pensacola Jr. College - Pensacola, FL

Some College (No Degree): Business Management

York College of Pennsylvania - York, PA

Accomplishments

Proven Team Builder in Transportation Dept.

Supervised teams of up to eight traffic staff members Find creative ways to stay to budget and work to resolve challenges that cost the Company expense

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