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Customer Service Rep

Location:
Wichita, KS
Posted:
March 09, 2024

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Resume:

Edward White

**** ******

WICHITA. KS. *****

Phone: 316-***-****

E-Mail: ad373i@r.postjobfree.com

Summary

Skilled Manager offering proven leadership, problem-solving and team building abilities developed over progressive career. Consistently empower employees to improve performance and maximize customer satisfaction through advanced training and mentoring. Resourceful and forward-thinking Manager steadfast in pursuing opportunities to improve day-to-day operations and bottom-line profits.

Skills

MCI

10/2022 to current

First national bank Texas

Resolution agent for banking

Uhaul

05/2021 to current

Customer service rep

Renting moving equipment

Experience

Marriott CEC

10/2021 to 07/2022

Reservation Representative

Ambassador reservation specialist

Humana medicare insurance specialist

Customer Service Specialist

10\2019 to 11\2021

April 2018 to October 2019

Subway Wichita, KS

Manager

Managed day-to-day operations, including supervision and assignment delegation for

[Number]-member team

January 2018 to April 2019

Premium Retail Wichita, KS

Manager

Assessed employees' strengths and delegated tasks based upon expertise and knowledge, which increased workflows by 65%

January 2010 to January 2018

H. E. B Houston, TX

Meat Market Manager

Educated customers on meat choices and preparation methods to increase sales Trained new employees on cleanliness, client interactions and various types of meat cuts Cut, wrapped, weighed and labeled orders for customers Used tools, sprayers and cleaning solutions to clean contaminants from work areas Passed health inspections by correctly evaluating meat temperatures for safety and quality and keeping detailed records of heat statuses

Properly stored meat to decrease waste and increase product freshness span Led team of 70 Managers engaged in delivering assistance to customer service department on daily basis

June 1993 to January 2010

Chexsystems Dallas, TX

Manager/Trainer

Provided onsite training

Created communication strategies to meet client objectives Effectively controlled the release of proprietary and confidential information for general client lists

Planned and executed Credit Reporting

Education and Training

University of Michigan - Ann Arbor Ann Arbor, MI

Bachelor of Arts Communication

Major in BroadcastBroadcasting

Wichita technical institute

09/2022 to current

Billing and coding student



Contact this candidate