Melissa Lheureux

Jacksonville, FL *****

ad3730@r.postjobfree.com

904-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Delivery Driver/Customer Service

Uber Drivers - Jacksonville, FL

July 2022 to Present

I deliver packages on time and make sure customers are satisfied. Orange Park Sleep Center - Orange Park, FL

2015 to 2015

2015

Reception

* Scheduled patients, verified insurance, scanned records, and fielded phone calls from patients. Hair Stylist

Hair Cuttery Hair Salon - Yulee, FL

2015 to 2015

2015

Master Hair Stylist

Regis Hair Salon - Sanford, FL

2001 to 2003

* Successfully dealt with customers on a daily basis.

* Provided professional hair care services to enhance customer appearance.

* Offered a wide range of hair care services, such as shampooing, cutting, coloring, and styling. Stylist/ Customer Service Representative

Ralph's Hair Care - Palatka, FL

1999 to 2000

* Kept books, managed the scheduling of client appointments, and handled customer inquiries.

* Consulted with clients and determined best way to meet needs. Manager/ Stylist

Regis Hair Salon - Palatka, FL

1992 to 1994

* Ensured store was properly prepared to do business by managing front end accounting and cash reconciliation.

* Remained compliant with all state and federal laws and regulations as well as company procedures. Assistant Manager/ Stylist

Saturday's Hair Care - Jacksonville, FL

1989 to 1991

* Assisted in the creation of a positive customer experience.

* Managed styling, assisted with bookkeeping duties, and followed policies related to customer confidentiality.

Education

Associate in Science degree in Medical

Ultimate Medical Academy

2015

Diploma in Medical Billing and Coding

Florida Beauty College - Jacksonville, FL

1985

High school diploma or GED

Skills

• Medical Records

• Insurance Verification

• Anatomy Knowledge

• Physiology Knowledge

• Typing

• Human resources

• Documentation review

• Customer service (10+ years)

• Computer skills

• Call center management

• Delivery driver experience

Certifications and Licenses

Cosmetology License

Assessments

Protecting patient privacy — Proficient

December 2021

Understanding privacy rules and regulations associated with patient records Full results: Proficient

Medical terminology — Proficient

December 2021

Understanding and using medical terminology

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Medical Billing & Coding * ICD-9-CM * HCPCS * CPT * ICD-10-CM * Co-Payments & Deductibles Greenway Prime SUITE * Electronic Medical Records * EHR/EMR * Practice Management Software Insurance Billing Procedures * Insurance Verification * Medical Records Management Anatomy & Physiology * Medical Terminology * Disease Process * HIPAA * Superbill Medicare, Medicaid, TRICARE * CMS 1500, CM 1450 (UB-04) * EOBs * Managed Care (HMO, PPO, and POS)

Insurance Claim Processing * Electronic Payment Posting * Appointment Scheduling Government & Third-Party Payers * Office Management * Data Entry * 10-Key Skills * Microsoft Office/ Word

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