Shannon Jackson

Rock Hill, SC *****

ad370s@r.postjobfree.com

+1-980-***-****

Authorized to work in the US for any employer

Work Experience

Seasonal Warehouse Associate

Amazon's Fulfillment Center - Charlotte, NC

December 2023 to Present

As a seasonal warehouse associate at Amazon I am a stower and I open and stow away any products that are put at my station, while also maintaining my time and managing how many totes I have assigned to me. I am also responsible for reporting any mechanical issues or errors my supervisor and maintain a clean station.

Service Agent

American Red Cross - Charlotte, NC

March 2023 to November 2023

As a Service Agent I have the responsibility of recruiting Donors and potential donors, while also educating them about the types of donations we take and how we impact the community. Traffic Control Specialist

ACTS Aviation Security, Inc. - Charlotte, NC

October 2022 to January 2023

As a Traffic Control Specialist my responsibilities are to ensure that customers are coming and going safely across the cross walk, make sure no one is sitting in the loading and unloading area, and to report any suspicious activities.

Online Order Picker

neighborhood wlamart - Pineville, NC

August 2022 to October 2022

As an online order picker at Walmart I fulfill orders that are put in by customers and make sure that they are complete and stationed in the right area for pick up by the customers. Warehouse Associate

Ross Distribution Center (RHDC) - Fort Mill, SC

August 2022 to September 2022

As a warehouse associate for Ross Distribution I was responsible for performing the physical tasks involved in moving totes and/or vendor boxes of goods on to the next department or area for processing. I was also responsible for filling out the required forms and check lists, report any mechanical/machine problems to my supervisor supervisor/maintenance, and also maintain a safe and clean work space.

Customer Service Billing Representative

Spectrum - Charlotte, NC

August 2021 to April 2022

As a customer service billing representative I assist our customers with making payments on there accounts, while also assisting them with any changes they would like to make on there accounts. Amazon Delivery Driver

K&L Logistics - Charlotte, NC

October 2020 to June 2021

As an Amazon delivery driver I deliver any packages I'm given on my route and I make sure to not bring back any packages to the station. I also make sure to social distance when delivering the packages to the customers to ensure their safety and my safety are not put at risk, Supervisor

HMSHost - Charlotte, NC

May 2018 to October 2020

As a supervisor at Starbucks I am given the tasks of providing customer service to the customer and preparing the orders that are given to me. I am also given the task of helping to close the store and to make sure that everything is stocked and clean before I leave. CREW TRAINER

MCDONALDS

August 2016 to November 2017

As a crew trainer at McDonalds I worked as a cashier for the front of the store and the back booth as i also take orders for the drive thru. I also work in the grill while also doing food preparation. I also trained new crew people on how to do the tasks that they were given. Education

None

CENTRAL PIEDMONT COMMUNITY COLLEGE - Charlotte, NC June 2016 to Present

OLYMPIC HIGH SCHOOL - Charlotte, NC

October 2014 to June 2016

Skills

• CUSTOMER SERVICE (4 years)

• TYPING- 50WPM

• MICROSOFT OFFICE

• POWERPOINT

• Customer service

• Load & unload

• Driving

• Windows

• Typing

• Account management

• Computer skills

• English

• Forklift

• Sales

• Communication skills

• Retail sales

• Social media management

• POS

• Phone etiquette

• Sanitation

• Microsoft Excel

• Microsoft Office

• Food service

• Cleaning

• Carpet cleaning

• Floor care

• Heavy lifting

• Laundry

• Baking

• Manufacturing

• Barista experience

• Guest services

• Cash handling

• Cash register

• Grocery store

• Food preparation

• Basic math

• Retail math

• Warehouse experience

• Distribution center

• Microsoft Word

• Organizational skills

• Computer literacy

• Upselling

• Time management

• Delivery driver experience

• Custodial experience

• Quality control

• Supervising experience

• Serving

• Food safety

• Coffee experience

• Stocking

• Product demos

• Van driver

• Merchandising

• Customer support

• Front desk

• Microsoft Dynamics 365

• Microsoft Outlook

• Sales support

• Expediting

• Host/hostess experience

• Bussing

• Food handling

• Food production

Awards

Awards/Honors A/B honor roll

Certifications and Licenses

Driver's License

February 2016 to February 2024

Additional Information

• Professional email and phone correspondence

• Empathy, determination, motivation to deliver good customer service

• Quick learner and can adapt to any changes made

Contact this candidate