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Account Manager

Location:
Boca Raton, FL, 33431
Posted:
March 07, 2024

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Resume:

SCOTT MACIAS, MBA

561-***-**** ad36x8@r.postjobfree.com Boca Raton, FL 33431

www.linkedin.com/in/scottmacias

HIGH TECH SALES DIRECTOR / CUSTOMER SUCCESS / ACCOUNT MANAGEMENT MBA & BSEE Top-Producing Sales Account Manager Multi-State/International Territory Management Represented Cellular, Wireless & IT System Integrators Project Management Background High-performing technical sales manager with a passion for customer success with 20 years of experience impacting positive organizational outcomes through the ability to understand customer needs with analytical and problem-solving skills, and persuasive selling and influencing skills. Confident in the ability to collaborate with cross-functional teams to solve complex, high-stakes problems. Committed to continuous improvement and contributing to team success. PROFESSIONAL EXPERIENCE

Business Development Manager 9/2022-4/2023

MV HOME LOANS, LLC, Boca Raton, FL (Contractor)

Negotiate and process $200+ M in client assets, build and maintain relationships with families and entrepreneurs, ensure state and federal compliance applicable to lending regulations, policies, and procedures.

Originated/Structured and pre-underwrote FHA, VA, FNMA, HARP, portfolio and business loans, consulting with clients to evaluate and recommend loan options for their home purchase, construction, or refinance as well as other bank services. Business Development Manager 9/2021-7/2022

PHARUS HOME MORTGAGE, LLC, Port St. Lucie, FL (Contractor)

Developed business and manage $100M in client assets, build and maintain relationships with families and entrepreneurs, ensure state and federal compliance applicable to lending regulations, policies, and procedures.

Originated/Structured and pre-underwrote FHA, VA, FNMA, HARP, portfolio and business loans, consulting with clients to evaluate and recommend loan options for their home purchase, construction, or refinance as well as other bank services. Director of Sales 8/2020 - 2/2022

WAHAKA MEZCAL, LLC, Austin, TX (Contractor)

Entrepreneurial job opening new markets in the state of Florida including distributor management for Premium Mezcal brands in the US.

Promoted handmade 5th Generation Mezcal in Florida to points of sale. Project was successful. Sr. Regional Sales Account Manager 4/2019 - 7/2020 L3HARRIS TECHNOLOGIES, INC, Melbourne, FL (L3 merged with Harris 2020)

Exceeded quota by 115% of $18M target in 2019 by up-selling L3Harris’ solutions, services and promoting distributors. Exceeding $26M target in 2020 by expanding solutions and customers.

Named Public Safety and Professional Communications Account Manager for Southeast Region. Managed $26M Quota for The State of Florida System (SLERS), accounts in Georgia, Alabama, Mississippi, and Louisiana. Represented the company at legislative sessions, committee meetings, and formal functions.

Supported and oversaw a network of distributors in region by participating in meetings and finding a strategic solution that best fits customer needs that grow business. Collaborated with Verizon and ATT IoT group to introduce L3Harris’ LTE IPPTT solution in the SE Region. Solutions Director 10/2017 - 2/2019

NEX MEDICAL SOLUTIONS, INC, Wixom, MI (Contractor)

Generate sales of new turn-key data system that provides a non-invasive assessment of the vascular and autonomic nervous systems to Neurologists, Cardiologists and Primary Care Physicians.

Build solid relationships with new and existing Doctors in Florida building pipeline and signing contracts.

Sr. Sales Director 1/2015 - 1/2017

TiVo CORPORATION, INC, Wayne, PA (Rovi Acquired TiVo in 2016)

Exceeded quota 110% of $3M target by increasing customer base and up-selling TiVo’s IoT SaaS solutions to current customers.

Regional sales and business development for TiVo's innovative software solutions in Caribbean and Latin American markets. SaaS solutions focus on maximizing the value of digital content, enabling audiences to have the simple, seamless, and personalized entertainment discovery experiences they desire.

Closed and/or renewed over 15 contracts by adding new revenue from Guides, Cloud, Search and Recommendation, Advertising, Analytics and Metadata solutions. Renewals worth over $3M per year.

Director of Sales 8/2010 - 11/2014

XCEED TECHNOLOGIES, INC, South Riding, VA (Acquired by Anite/Keysight in 2014)

Developed a strategic plan for a staff of 4 engineers and sales personnel providing technical and sales support across the region increasing Sales revenue to $2M and added 20 customers. Coordinated management of all projects directed toward strategic business and organizational objectives.

Spearheaded new and existing accounts, licensing radio frequency drive test desktop and web- based data post-processing solutions for RAN (Cell Site) Optimization, Network O&M, OSS, BSS, Big Data Analytics over Software as a Service (SaaS) or Platform as a Service (PaaS).

Provided oversight of cellular operator accounts, wireless manufacturers and distribution accounts selling desktop and Cloud solutions, SaaS, services, and training in the region. ADDITIONAL EXPERIENCE

PROMERO, INC. [Data Center SaaS solutions provider] Regional Sales Director NORTEL NETWORKS, INC. [Telecom & enterprise solutions provider] Director Business Development QUALCOMM, INC. [Digital technology developer and enabler] Senior Manager Business Development ERICSSON, INC. [Telecom solutions provider] - Resource Supply Director, Division Global Services PROFESSIONAL DEVELOPMENT

Salesforce Administrator & Cybersecurity Analyst, Sales Force Trailhead https://www.salesforce.com/trailblazer/scottmacias

Fraud Prevention, Dispute Resolution and PCI-DSS Masterclass, Udemy

Fundamentals of PCI-DSS, Udemy

The Definitive GRC Analyst Master Class, Simply Cyber School

ISO 27001:2022 Lead Implementer, Udemy

Practical Ethical Hacking - The Complete Course, TCM Security

Advanced Negotiations Workshop, CMI & Harvard Law School

Challenges in Leadership in Teams, MIT Summer Program

AWS Cloud Quest: Cloud Practitioner Badge

AWS Lambda Foundations/AWS Well Achitected: Certificate

Vulnerability Management Detection & Response: Qualys Certificate

PCI Compliance – Foundation: Qualys Certificate

Miller Heiman Sales Methodology

EDUCATION

MBA (Master of Business Administration) - Economy and Business, Universidad Anahuac, Mexico Bachelor’s Degree - Electronics Engineering, Cooks Institute of Electronics Engineering, Jackson, MS SKILLS

Multilingual English, Spanish, Portuguese, German

Linux, Windows, MacOS, Hypervisors, Microsoft Office, Cloud/SaaS services, CRM

Relationship Building, Customer Service, Strategic Thinking, Communication

Decision Making, Empathy, Active Listening, Time Management, Problem Solving

Attention to detail



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