Customer Service Shift Manager

Eric Nate Grimes

*** ********* **. ** #** Salem, OR 97302 ************@*****.***

Profile:

I have 17 years of experience in the food service and hospitality industry. I've proven to be a great team member and a respected leader throughout my years. I am certified to handle food safely and properly and pride myself on my attention to detail. I'm an overall phenomenal team player with stellar customer service skills.

Objective

●Inspect facilities/equipment for regulatory compliance.

●Conduct training for personnel. Greet customers, guests, visitors and passengers.

●Handle customer complaints to the best of my abilities.

●Provide customer service.

●Analyze organizational operating procedures.

●Inventory stock to ensure adequate supplies.

●Maintain production of work records.

Experience

2007-2009

Shift Manager McDonald’s

Contact: Shannon 917-***-****

2009-09

Shift Manager McDonald’s

Contact: Carolin 347-***-****

2010-2014

Shift Manager Chick-Fil-A

Contact: Dave 813-***-****

2014-2015

Resturant Manager Wendy’s

Contact: Johanna 813-***-****

2015-2015

Head Housemen Shilo Inn

Contact :Unknown 541-***-****

2016-2017

Housemen Chinook winds Casino Resort

Contact :Lesile 541-***-****

2020-2021

Package Handler FedEx

Contact: Irma 541-***-****

2020-2021

Driver for FedEx

contact : Matt 928-***-****

Education

●American Bartending School Tampa, Fl 2010-2011

●Hilsborough Community College Tampa, FL 2010-2010

●Borough of Manhattan Community College New York, NY 2005-2006

●John Adams HighSchool Queens, NY Graduated Class of 2005

References

Available upon request

Contact this candidate